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Teacher's Aide Resume Example

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Nichelle
Abernathy
Professional Summary

Dedicated Educator focused on supporting faculty with classroom needs. Successful at maintaining clean and organized supplies, as well as planning activities and leading field trips. Excellent tutor, record keeper and multitasker.

Skills
  • Emotional Support
  • Field Trips
  • Sales Goals
  • Cash Register Operation
  • Customer service
  • Multi-Line Telephone Systems
  • Customer and Client Relations
  • Conflict Resolution
  • Telephone skills
  • Customer service professional
  • Customer service experience
  • Greeting customers
  • Empathetic and genuine
  • Active listening skills
  • Learning aids and support
  • Quick-learning
  • Positive outlook
  • Positive and friendly
Education
Central High SchoolCapitol Heights, MD05/2013Diploma
American Beauty Academy - WheatonSilver Spring, MD08/2014Certificate of Completion
Work History
Friendship Public Charter School Collegiate Academy- Teacher's Aide
Washington , DC03/2020 - 03/2020
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Prepared teaching materials and set up audio-visual equipment for lead teacher.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Assisted and mentored students in groups of up to Number by reviewing lesson teachings and Action.
  • Monitored Number students on field trips by overseeing various tasks, including roll call, Task and Task to keep youths safe in public settings.
  • Supported student learning objectives through personalized and small group assistance.
  • Oversaw groups of up to Number students at school and off-site locations, maintaining optimal safety and security.
  • Assisted teachers with supervision and care of group of Number children.
Target Corporation - Soft Lines Team Member
Laurel, MD03/2017 - 05/2018
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Greeted customers entering store and promoted sales or special programs.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Assisted customers by answering questions and fulfilling requests.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated customers on promotions to enhance sales.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Payless ShoeSource- Sales Associate
Laurel, Md 04/2017 - 05/2017
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Solved customer challenges by offering relevant Type products and services.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Macy's- Retail Sales Associate
Bowie , MD11/2015 - 10/2016
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Increased customer satisfaction by Action and Action.
  • Helped customers locate appropriate store locations of Type products, answered questions about products and provided solutions for various Type issues.
  • Greeted customers entering store and promoted sales or special programs.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Prioritized helping customers over completing other routine tasks in store.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Educated customers on promotions to enhance sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Displayed merchandise by arranging in appealing and orderly way to boost sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Assisted customers with prompt and polite supportin-person and via telephone.
  • Skilled using cash register including processing sales discounts and refunds.
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Resume Overview

Companies Worked For:

  • Friendship Public Charter School Collegiate Academy
  • Target Corporation
  • Payless ShoeSource
  • Macy's

School Attended

  • Central High School
  • American Beauty Academy - Wheaton

Job Titles Held:

  • Teacher's Aide
  • Soft Lines Team Member
  • Sales Associate
  • Retail Sales Associate

Degrees

  • Diploma
    Certificate of Completion

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