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Teacher's Aide Resume Example

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TEACHER'S AIDE
Summary

Capable Rgm offering over 14 years of experience in food service and team management. Maintain cost controls and provide optimal coverage to meet business needs without sacrificing quality. Build relationships with community members and staff.

Skills
  • Training and coaching
  • Behavior modeling
  • Issue and conflict resolution
  • Staff development
  • Organizational strengths
  • Effective team player
  • Social skills development
Experience
Teacher's Aide01/2020 － CurrentHelen Davis State SchoolSt Joseph, MO
  • Assisted instructional staff with implementing lessons and activities for full classes and small groups.
  • Supports classroom teachers by handling clerical work such as managing files, preparing materials and updating records.
  • Supervised [Number] children on field trips to maintain safety.
  • Conducted special assessments and tutoring sessions to support individual student needs.
  • Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
  • Assisted teachers with instruction and provided clerical support for diverse needs.
  • Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
Restaurant Manager04/2008 － 02/2020Pizza HutSt Joseph, MO
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
  • Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Managed accounts payable, accounts receivable and payroll.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Restaurant Manager02/2005 － 02/2008Wendys International Inc.St Joseph, MO
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Built sales forecasts and schedules to reflected desired productivity targets.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Championed 100% guest satisfaction by providing excellent dining experience.
  • Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Call Center Manager08/1994 － 02/2005APAC Customer Services Inc.St Joseph, MO
  • Developed quality assurance standards and established targets for all staff.
  • Motivated and promoted team employees from within for key leadership roles.
  • Established strong and successful policies for employee actions and customer interactions.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
  • Managed day-to-day operations, including supervision and assignment delegation for over 150 member team.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Education and Training
Some College (No Degree):Missouri Western State University - Business ManagementSaint Joseph, MO
05/1992High School Diploma:Benton High SchoolSt Joseph, MO
Additional Information

I have a Down Syndrome brother who is 43 years old. I have taken care of him since he was born and I have been involved in every aspect of his life. I have been involved in his schooling which took place at Helen Davis til he was 21 and I even volunteered when he went there. He now attends UCP (United Cerebral Palsy) and I continue to stay involved during his time there. I love working and being around these group of people. I also worked at a group home for a few months before having to leave due to pregnancy. I would love to find a career which I could work with the disabled and be a positive influence in their lives.

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Resume Overview

Companies Worked For:

  • Helen Davis State School
  • Pizza Hut
  • Wendys International Inc.
  • APAC Customer Services Inc.

School Attended

  • Missouri Western State University
  • Benton High School

Job Titles Held:

  • Teacher's Aide
  • Restaurant Manager
  • Call Center Manager

Degrees

  • Some College (No Degree) : Missouri Western State University - Business Management
    05/1992 High School Diploma : Benton High School

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