Administrative Assistant focused on driving productivity by leveraging strong front office management skills. Experienced in customer service and able to communicate efficiently with friendliness. Able to remain calm in high stress situations and quickly create and execute solution. Hardworking and skilled in maintaining an organized environment.
Highlights
Exceptional communication skills
Quick learner
Creative problem solver
Microsoft Office proficiency
Results-oriented
Professional and mature
Strong interpersonal skills
Understands grammar
Proofreading
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Database Maintenance
Assisted in the managing of the company database and verified, edited and modified members' information.
Employee Management
Created weekly schedule for employees
Interviewed potential employees
Experience
Teacher/Office Assitant , 06/2013 － CurrentAquinas Early Childhood Center － Sugar Land, TX
Teacher
Communicated openly with children's parents about daily activities and behaviors.
Encouraged good behaviors using the positive reinforcement method.
Encouraged children to be understanding of and patient with others.
Addressed behavioral and learning issues with parents and daycare management.
Administered medications and kept appropriate records.
Fostered reasoning and problem solving through active exploration games and activities.
Identified signs of emotional and developmental problems in children and reported to parents.
Assisted and supervised 16 children through the school day.
Gave one-on-one attention to children while maintaining overall focus on the entire group.
Established daily routines that were easy for the children to follow.
Used classroom observations to create written assessments of student performance.
Office Assistant
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Maintained the front desk and reception area in a neat and organized fashion.
Served as central point of contact for all outside vendors needing to gain access to the building.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.
Built guest satisfaction and enjoyment.
Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set a positive example for the shift team.
Conducted product inventory.
Answered telephone calls and responded to inquiries.
Greeted each customer with friendly eye contact.
Helped with preparation, set-up, and service for catering events.
Performed all transactions in a cordial, efficient and professional manner.
Trained new employees.
Consistently offered professional, friendly and engaging service.
Greet customers upon entrance and handle all cash and credit transactions.
Assist customers over the phone regarding store operations and product inquiries.
Take catering orders
Database Maintenance
Assist in the managing of the company database and verify, edit and modify members' information.
Employee Management
Create weekly schedule for employees
Interview potential employees
Education
Wharton County Junior College － Sugar Land, TX, USHigh School DiplomaCommunicationHigh School Diploma: Communication, Current Wharton County Junior College - Sugar Land, TX edit
Skills
Exploration, Games, Problem Solving, Cases, Cash, Cashier, Energetic, Inventory, Kitchen, Satisfaction, Self Motivated, Telephone, Cash Management, Credit, Credit Card, Customer Service, Exchange, Forecasting, Point Of Sale, Pos, Pos Systems, Problem Solver, Receptionist, Retail Sales
