Childcare Assistant adept at keeping calm under pressure while continuing to keep the daycare setting light and playful. Works hard to identify and rectify behavioral and educational issues.Dependable and reliable teacher with 1 and a half years in daycare and babysitting. Flexible and adaptable with extensive knowledge of child psychology and development. Devoted to helping children think creatively, solve problems independently and respect themselves and others. Adept at managing important assigned tasks and filling in for the regular instructors on sick days and extended leaves of absence. Managed an entire childcare unit while keeping area clean and organized, as well as making sure all children were tended to properly.
Dedicated and reliable Customer Service Representative motivated to maintain customer satisfaction and contribute to company success with an extensive track record in account management environments and a proven ability to establish rapport with clients. Call Center Representative versed in customer support in high call volume environments, superior computer skills and telephone etiquette. Skilled Call Center Representative committed to addressing customer concerns with speed, accuracy and professionalism. Active listening skills seasoned in conflict resolution. Energetic work attitude. Customer service expert, Telecommunication skills, Computer Proficiency, Account Management, Troubleshooting skills Proficient with Microsoft Office. Proficient in customer account software, Multi-channel contact center software, High customer service standards, Filing, Typing, Basic clerical knowledge Excellent communication skills Positive and cheerful. Time management Customer Assistance, Worked with and diligently completed all assigned tasks, working overtime as needed. Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts and to refrain from having an unsatisfied client. Customer Interface Greeted customers with a respectful, cheerful, and helpful attitude. Assisted customers over the phone regarding store operations, product, promotions, orders, and billing. Call Center Representative Managed call flow with up to 1 call in queue per every 3 minutes.
billing, child care provider, cashier, customer service, insurance policies, quality assurance, well organized
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