Highly accomplished professional with diverse experience poised to transition solid background to excel in a management position within the retail industry
Skills
Sales knowledge
Problem resolution
Organization
Communications
Verbal and written communication
Team building
Supervision
Exceptional Customer Service
Relationship building
Multi-tasking strength
Adapt to diverse groups
Social perceptiveness
Excellent people skills
Problem-solving skills
Work History
Teacher, 12/1996 - Current Wellpath – Ann Arbor, MI,
Enhanced student learning by optimizing wide range of instructional approaches and innovative classroom activities.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Observed and evaluated students' performance, behavior, social development and physical health.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Fostered team collaboration between students through group projects for math and science.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
Pursued professional development continually by attending educational conferences and teacher training workshops.
Planned, facilitated and assessed monthly staff meetings and staff development.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Applied understanding of student engagement with digital learning and wide range of instructional technologies to bolster content delivery.
Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
Created and deployed assessment strategies to check student progress and identify areas in need of improvement.
Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
Collaborated closely with peers to create cross-curricular lessons throughout year.
Developed students' computer and technology skills through demonstrations and practice.
Promoted and modeled lifelong love of learning and reading.
Met with administrators and department team members to work on curriculum planning and assessment methods.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Served on school committee for STEM curriculum development.
Boosted student morale through positive reinforcement to motivate students.
Graded and evaluated student assignments, papers and course work.
Secretary, 06/1989 - 11/1994 First National Bank – Alliance, OH,
Answered and directed calls using multi-line switchboard.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Wrote and proofread error-free letters, memoranda and other business correspondence.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Developed correspondence letters, memos and emails.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Counter Manager, Elizabeth Arden Cosmetics, 08/1987 - 05/1989 Dillards – City, STATE,
Organized sale events and created eye-catching product displays to attract customers to [Type] counter.
Ticketed, arranged and displayed merchandise to promote sales and cleaned shelves, tables and counters.
Operated cash register to accurately complete customer financial transactions.
Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
Performed all stock keeping processes and assisted in replenishing all items as per company policy.
Maintained records related to sales, returns and inventory availability.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Trained and developed in company processes, product knowledge, customer service and selling techniques.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Education
High School Diploma: , Expected in - West Monroe High School - West Monroe, LA GPA:
Bachelor of Arts: Elementary Education, Expected in 12/1996 - University of Louisiana At Monroe - Monroe, LA GPA:
Graduated with 3.2 GPA
Master of Arts: Educational Leadership, Expected in 06/2012 - Louisiana Tech University - Ruston, LA GPA:
Graduated cum laude
Graduated with 3.8 GPA
Accomplishments
Educator of Distinction-2008
Teacher of the Year -2012
A+PEL (Associated Professional Educators of Louisiana) Schol Representative
Earned a week's vacation to Hawaii from Elizabeth Arden maintaing High Sales and Meeting Monthly Quotas
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