LiveCareer-Resume

teacher resume example with 5+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Qualified Customer service Representative with 6 years in fast-paced customer service and call center environments. With 2 of those years being a customer Service Supervisor. Personable and professional under pressure. Friendly and enthusiastic Customer service Representative who consistently meets customer service satisfaction goals. Reliable Child Care Worker talented at creating a safe, stimulating environment for young children. Expertly leads individual and group activities to encourage learning and develop social interaction skills. Positive and cheerful daycare provider with 3 years experience in childcare and 6+ years experience in babysitting. Excited to offer child-appropriate activities involving art, music and dance. Punctual Child Care driven to inspire and teach children to be respectful, patient and positive. Enjoys being a team player in a diverse working environment.

Skills
  • Customer service
  • Trusted key holder
  • Quick learner
  • Credit card processing
  • Exceptional communication skills
  • Infant and child CPR certification
  • Arts, crafts and games
  • People-oriented
  • Energetic caregiver
  • Loves children
  • Friendly and likeable
  • Time management
  • Efficient multi-tasker
  • Organized
  • Self-sufficient
  • First Aid and CPR Certified
  • Emotionally supportive
  • Self-motivated
  • Customer service-oriented
  • Adept at working with special needs children
  • Calm under pressure
  • Active listening
  • Parent communication
  • Dependable
  • Creative
Work History
01/2019 to Current Teacher Presbyterian Homes & Services | Eastern, WI,
  • Observed and evaluated students' performance, behavior, social development and physical health.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Administered assessments to determine each student's specific educational and social needs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
  • Collected, analyzed and tracked data on student progress.
  • Prepared lesson plans according to assessment of student needs and learning ability.
  • Promoted student engagement with positive reinforcement techniques and diverse learning strategies.
  • Met with parents to resolve conflicting educational priorities and issues.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
11/2016 to 01/2019 Customer Service Representative Kastle Systems | Anaheim, CA,
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Directed calls to appropriate individuals and departments.
  • Supported customers and fielded questions regarding merchandising and pricing.
  • Described product to customers and accurately explained details and care of merchandise.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended alternative items if product was out of stock.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Answered an average of 40 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Routinely answered customer questions regarding merchandise and pricing.
01/2017 to 08/2018 Child Caregiver On Lok Senior Health Service | San Jose, CA,
  • Maintained accurate and detailed records, including staff and child files on enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Developed age-appropriate activities and programs for children 12 months to 2 years old.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Designed monthly activity schedules.
  • Incorporated music and play into developmentally appropriate activities.
  • Interviewed  40 parents and children for enrollment.
  • 2 years toddler care experience.
  • Communicated with owners, board members and support team concerning personnel matters.
  • Communicated with children in developmentally appropriate way.
  • Engaged with children on an individual basis in a pleasant manner.
  • Meticulously sanitized toys and play equipment.
  • Implemented curriculum.
  • Dressed infants and toddlers and changed their diapers.
  • Established a safe play environment for the children.
  • Organized and engaged in recreational activities such as games and puzzles.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Maintained a safe play environment by emphasizing and maintaining cleanliness and organization.
  • Administered medications and kept appropriate records.
  • Encouraged good behaviors using the positive reinforcement method.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Encouraged children to be understanding of and patient with others.
  • Communicated openly with children's parents about daily activities and behaviors.
Education
Expected in 2015 to to High School Diploma | Corsicana High School, Corsicana, TX GPA:
Certifications

Certified Medical Assistant

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Resume Overview

School Attended

  • Corsicana High School

Job Titles Held:

  • Teacher
  • Customer Service Representative
  • Child Caregiver

Degrees

  • High School Diploma

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