Spanish culture with demonstrated command of speak and writing expert with developed aptitude for dance and performance . Multilingual and fluent in Spanish , offering solid comprehension of cultural diversity.
Skills
IEP familiarity
Social integration
Reporting requirements
Behavior modification
Enrichment activities
Multidisciplinary team collaboration
Flexible
Team management
Decision-making
Experience
Teacher Coach, 09/2014 to Current L&T Infotech – Edison, NJ,
Completed documentation on student behaviors, interventions and results.
Maintained focused, inclusive and supportive learning environments.
Created and distributed instructional materials for group and one-on-one use.
Trained staff, volunteers and assistants in policies and procedures.
Researched and analyzed data and drafted reports illustrating library usage statistics.
Attended conferences, workshops and seminars to increase job-related knowledge.
Organized and maintained shelves to achieve orderly appearance of periodical collection.
Met with parents about student needs to garner additional support.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Manager, 04/2020 to 04/2022 Lowell General Hospital – Woburn, MA,
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Recruited and hired qualified candidates to fill open positions.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
Reviewed monthly financial results with partners to identify opportunities to improve profitability.
Examined merchandise to correctly price and display products.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
Interviewed, hired and trained new employees.
Investigated misconduct, mediated problems and determined appropriate discipline for staff.
Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
Adhered to store policies and procedures to maintain regulatory and legal compliance.
Supervised staff performing daily activities.
Cashier, 05/2018 to 03/2020 Centerplate At Levi's Stadium – Indianapolis, IN,
Operated cash register, collected payments, and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed sales transactions to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases, locating items and signing up for rewards programs.
Learned roles of other departments to provide coverage and keep store operational.
Inspected store products for damage and obtained item replacements for customers.
Answered customer questions, provided store information, and directed customers to designated store areas.
Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
Recommended complementary and discounted items to customers to increase sales.
Tracked company inventories, moved excess stock, and arranged products to improve sales.
Bartender, 05/2015 to 05/2018 Molinas Mexican Cafe & Cantina – City, STATE,
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Restocked beer and liquor regularly and after special events.
Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Kept supplies stored in proper locations according to health code standards.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Trained new bartenders on drink preparation and upselling techniques.
Completed regular bar inventories and daily requisition sheets.
Poured wine, beer and cocktails for patrons.
Collected and organized daily till totals and tips.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Met customer, business operations and server needs with minimal errors or delays.
Stocked bar with beer, wine, liquor and related supplies.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Prepared new garnishes, juices and other perishables daily.
Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
Took drink orders from tables and bar area and relayed to bartenders.
Created unique cocktails for special events.
Maintained detailed inventory of bar supplies and stocked work areas.
Received cash and card payments for balances owed.
Education and Training
Ph.D.: Clinical Psychology, Expected in 06/1995 Falcultad of Phychology - San Luis Potosí , Mx GPA:
: Business Administration, Expected in UR University of Reiomontana - Monterrey , MX GPA:
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