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Spanish culture with demonstrated command of speak and writing expert with developed aptitude for dance and performance . Multilingual and fluent in Spanish , offering solid comprehension of cultural diversity.
- IEP familiarity
- Social integration
- Reporting requirements
- Behavior modification
- Enrichment activities
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- Multidisciplinary team collaboration
- Flexible
- Team management
- Decision-making
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Teacher Coach, 09/2014 to Current
L&T Infotech – Edison, NJ,
- Completed documentation on student behaviors, interventions and results.
- Maintained focused, inclusive and supportive learning environments.
- Created and distributed instructional materials for group and one-on-one use.
- Trained staff, volunteers and assistants in policies and procedures.
- Researched and analyzed data and drafted reports illustrating library usage statistics.
- Attended conferences, workshops and seminars to increase job-related knowledge.
- Organized and maintained shelves to achieve orderly appearance of periodical collection.
- Met with parents about student needs to garner additional support.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Manager, 04/2020 to 04/2022
Lowell General Hospital – Woburn, MA,
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Reviewed monthly financial results with partners to identify opportunities to improve profitability.
- Examined merchandise to correctly price and display products.
- Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
- Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
- Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
- Interviewed, hired and trained new employees.
- Investigated misconduct, mediated problems and determined appropriate discipline for staff.
- Employed active listening abilities, interpersonal skills and policy knowledge to remedy employee conflicts.
- Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
- Supervised staff performing daily activities.
Cashier, 05/2018 to 03/2020
Centerplate At Levi's Stadium – Indianapolis, IN,
- Operated cash register, collected payments, and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases, locating items and signing up for rewards programs.
- Learned roles of other departments to provide coverage and keep store operational.
- Inspected store products for damage and obtained item replacements for customers.
- Answered customer questions, provided store information, and directed customers to designated store areas.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
- Recommended complementary and discounted items to customers to increase sales.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
Bartender, 05/2015 to 05/2018
Molinas Mexican Cafe & Cantina – City, STATE,
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Restocked beer and liquor regularly and after special events.
- Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
- Kept supplies stored in proper locations according to health code standards.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Poured wine, beer and cocktails for patrons.
- Collected and organized daily till totals and tips.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Met customer, business operations and server needs with minimal errors or delays.
- Stocked bar with beer, wine, liquor and related supplies.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
- Prepared new garnishes, juices and other perishables daily.
- Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
- Took drink orders from tables and bar area and relayed to bartenders.
- Created unique cocktails for special events.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Received cash and card payments for balances owed.
Ph.D.: Clinical Psychology, Expected in 06/1995
Falcultad of Phychology - San Luis Potosí , Mx
GPA:
: Business Administration, Expected in
UR University of Reiomontana - Monterrey , MX
GPA:
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