- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
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Tech-savvy and emotionally supportive admission director able to provide students with warm, nurturing environments. Focused on helping learners of all skill levels advance through skilled group instruction and personalized support. Well-organized in handling all record keeping requirements.
- Early Childhood (2 years)
- Teacher Assistant (1 year)
- Special Education (3 years)
- Cash Handling (4 years)
- Proficient in Microsoft office And jack Henry system (3 years)
- Written and spoken communication
- Reliability
- Teamwork
- Child Care
- Math
- Teaching
- Organizational Skills
- Time Management
- Retail sales
- Algebra
- Customer Service
- Analysis skills
- Computer skills
- Communication skills
- Teaching Experience
- Certifications and Licenses
- Dance instructor for dance and gym USA
- July 2016 to Present
- Balance, Time Management
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- Book, Written
- Cash Handling
- Cash register
- Child Care
- Communication skills
- Customer Service
- Instructor
- Math
- Money
- Microsoft office
- Organizational Skills
- Retail sales
- Teacher
- Teaching
- Teamwork
- Answer phones
- Admissions event participation
- Admissions guidelines
- Admissions advisement
- Admissions intake
- Admissions support
- Admissions and discharge processes
- School admission process knowledge
|
Teacher, 07/2019 to Current
Presbyterian Homes & Services – Prior Lake, MN,
- Teaching Middle School 4th, 5th, & 6th graders.
- Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Taught students to exercise problem solving methodology and techniques during tests.
- Mentored and counseled students with social adjustment and academic problems.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
Teacher, 07/2016 to 04/2019
Presbyterian Homes & Services – Richfield, MN,
- Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
- Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
- Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
- Taught students to exercise problem solving methodology and techniques during tests.
- Set and communicated ground rules for classroom based on respect and personal responsibility.
- Mentored and counseled students with social adjustment and academic problems.
- Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Implemented remedial programs for students requiring extra assistance.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
- Maintained and updated pedagogy manuals for use by other educators.
- Earned positive feedback from parents regarding classroom instruction and student learning success.
- Worked outside normal hours to be available to answer parent and student questions.
- Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
- Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Created assignments and tests to evaluate student knowledge.
- Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by Board of Education.
- Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
- Applied proactive behavior management techniques for classroom discipline.
- Tested students with quizzes, essays and exams to gauge learning effectiveness.
- Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Maintained office hours to discuss grades and projects and mentor students.
- Assisted students with developing thesis ideas.
- Taught after-school and summer enrichment programs.
- Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
- Developed and implemented interesting and interactive learning media to increase student understanding of course materials.
- Held office hours to review material with students requiring extra assistance.
- Established weekly anecdotal records and portfolios in order to assess student progress.
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards.
- Motivated students to be more engaged in classes through applying positive reinforcement techniques.
- Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
- Developed, administered and graded tests and quizzes promptly to provide quick feedback.
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Used children's literature to teach and reinforce reading, writing, grammar and phonics.
- Planned and implemented lessons using various teaching strategies to meet diverse student needs.
- Worked with students individually to address areas of concern, including test grades and missed coursework.
- Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
- Helped learners of all abilities build learning and study skills to promote life-long educational goals.
- Created tests and assignments to evaluate student knowledge.
- Modeled lesson planning strategies and classroom management techniques to student teachers.
- Developed individualized lesson plans based on each student's IEP goals.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Organized and prepared instructional materials, communiqués, and reports.
- Enhanced lessons using Smart Board technology and computers.
- Conducted small group and individual classroom activities with students based on differentiated learning needs.
- Developed individual educational plans (IEP) designed to promote educational, physical and social development.
- Eliminated learning gaps and effectively instructed students by developing IEPs and using wide variety of teaching aids and motivational strategies.
- Fostered relationships with students to increase engagement, and periodically reported student progress to parents/guardians and school leadership.
- Developed Individual Education Programs (IEP) to establish student outcome goals and define educational strategies; leveraged developmental practices and educational theories to achieve educational objectives.
- Established and communicated clear objectives for all lessons, units and projects to both students and parents.
- Supervised field trips to local parks, fire stations and zoos.
- Promoted language development skills through reading and storytelling.
- Worked with students of varying degrees of specialized need to accomplish tasks and build practical skills.
- Established clear objectives for all lessons to both students and parents.
- Participated in week-long intensive leadership training and provided training to colleagues on applied behavior analysis.
- Encouraged students to be understanding of others.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Implemented specialized tests to evaluate literacy performance.
- Wrote and presented documents for Individual Education Plan conferences.
Teller/Customer Service Representative, 09/2007 to 06/2009
New York Community Bancorp, Inc. – Smithtown, NY,
- Managed customer referrals to help financial services team members capitalize on sales changes.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Established new accounts and created memberships, resulting in increased loans and earnings for credit union.
- Acted as pivotal point of contact between bank branches regarding guidelines and practices.
- Verified amounts and integrity of every check or funds transfer.
- Liaised between bank branches regarding best practices and operations.
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed opening and closing times for the main branch.
- Entered member transaction data into online banking software.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Generated reports and notification letters to distribute to account holders.
- Delivered prompt, accurate and excellent customer service.
- Reported daily averages and shortages to operations department.
- Examined checks for identification and endorsement.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Trained employees on cash drawer operation.
- Directed specific questions to appropriate branch personnel.
- Received regional branch recognition award for outstanding customer service.
- Recommended additional products, services and benefits for customers.
- Established new customer accounts including checking, savings, lines of credit and loans.
- Adhered to regulatory and company security and audit procedures.
- Processed treasury, tax and loan payments.
- Adhered to financial services security and audit procedures.
- Balanced daily cash deposits and bank vault inventory with zero error rate.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Scheduled staffing for multiple branch locations.
- Assembled in-store marketing displays.
- Processed cash withdrawals.
- Opened new customer accounts, including checking, savings and lines of credit.
- Supplied tellers with coin and currency as needed.
Customer Service Representative, 07/2005 to 09/2007
Fredbeans – Sussex, NJ,
- Answer phones
work cash register
handle book vouchers
assistant to the textbook manager.
Bachelor's: General Studies, Expected in 12/2007
Northwestern State University - Natchitoches, LA,
GPA:
- Authorized to work in the US for any employer
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