Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes.
Meticulous worker proficient in Google apps and trained in a variety of office products and current technology. Reliable and professional worker dedicated to fantastic service. While maintaining an outgoing and friendly character while delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.
Skills
Assist Customers
Teamwork
Multitasking abilities
Flexible & Adaptable
Reading comprehension
Responsible
Oral Communication
Computer proficiency
Adaptability
Superior Customer Service
Operate Cash Register
Merchandise Presentation
Understanding Of Safety
Safety Control
Maintenance
Handheld Scanners
Bag Merchandise
Mathematical Calculations
Cleaning Supplies
Cash Handling
Customer Satisfaction
Work History
Teacher, 08/2008 - 05/2021 Tower Health – Doylestown, PA,
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.
Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
Graded and evaluated student assignments, papers and course work.
Supervised learning groups of students in classroom stations including math stations and language art stations.
Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives in reading, math, writing, and grammar.
Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.
Planned and implemented curriculum to teach up-to-date technology to 20 + students.
Managed and maintained all computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
Attended professional development technology courses to increase knowledge base and learn new information.
Supported student teachers by mentoring on classroom management, lesson planning and activity organization.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Developed and implemented lesson plans that addressed general students as well as those with individualized 504 plans as part of integrated classroom.
Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
Attended and facilitated IEP meetings for students and families.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Supervised learning groups of students in classroom stations including reading and math curriculum.
Incorporated multiple types of teaching strategies into classroom including DOK stem questions.
Developed fundraisers and completed grant documentation to raise money for district.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives in reading and math.
Store Associate, 11/2007 - 05/2008 Dash In – Glenwood, MD,
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Approached browsing customers to initiate conversations to determine buying preferences.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Maintained customer satisfaction while handling product returns quickly and professionally.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Answered questions about store policies and concerns to support positive customer experiences.
Employed strategic tactics such as cross-selling and upselling to drive sales.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Used POS system to process sales, returns, online orders and gift card activations.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Approached browsing customers to initiate conversations to determine buying preferences
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations
Store Associate, 05/2000 - 11/2007 Dash In – Greenbelt, MD,
Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Answered questions about store policies and concerns to support positive customer experiences.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Operated cash register for cash, check and credit card transactions with 100% accuracy.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Assisted customers by answering questions and fulfilling requests.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked prices for customers and processed items sold by scanning barcodes.
Operated cash register to record all transactions accurately and efficiently.
Assisted customers with special services, account updates and promotional options.
Education
Master of Science: Elementary Education, Expected in 05/2010 - Ball State University - Muncie, IN GPA:
Bachelor of Science: Elementary Education, Expected in 05/2008 - Indiana University Southeast - New Albany, IN GPA:
High School Diploma: , Expected in 05/2002 - Scott County School District #1 - Austin Indiana, GPA:
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