LiveCareer-Resume

teacher resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Personable and dedicated Customer Service Representative with extensive experience in the Customer Service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • System Administration
  • Efficient data management
  • Excellent spelling skills
  • Strong listening talents
  • Proofreading and editing
  • Quality control
  • Data entry experience
  • Great eye for detail
  • Data entry
  • Organizational skills
  • MS Office
  • Team management
  • Friendly, positive attitude
  • Customer service
  • Credit card payment processing
  • Microsoft Office expertise
  • Courteous demeanor
  • Stockroom procedures
  • Problem-solving abilities
  • Conflict mediation
  • Adaptive team player
  • Retail sales customer service
  • Customer relations
  • Clerical support
  • Freight operations
  • Shipping and receiving understanding
  • Warehouse regulations knowledge
  • Inbound and Outbound Calling
  • Cleaning and sanitizing
  • People skills
  • First Aid/CPR
  • Problem resolution
  • Multitasking
  • Training & Development
  • Leadership
Education and Training
Ohio Virtual Academy Columbus, OH, Expected in 06/2013 High School Diploma : - GPA :
Experience
Vista Unified School District - Teacher
Vista, CA, 08/2018 - 09/2021
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Differentiated instruction according to student skill level.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Monitored student progress using exams and assignments to check for thorough understanding.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
  • Developed lessons, activities and materials to cover all required course material.
  • Maintained safe, clean, and organized classroom environment.
  • Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
  • Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Instructed students individually and in groups, utilizing various teaching methods.
  • Met with parents and guardians to discuss student progress and areas for improvement.
Bass Pro Shops - Customer Relations
Lacey, WA, 07/2016 - 08/2018
  • Upheld strict quality control policies and procedures during customer interactions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Utilized POS Systems to organize and maintain shipment records, supply totals and inventory data.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Coordinated resolutions to independently handle damages, shortages and nonconformance.
  • Worked with carrier representatives to handle shipping and delivery needs.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Mcdonald's - Hci - Shift Manager
Sebastian, FL, 01/2009 - 07/2016
  • Upheld company standards and compliance requirements for operations and cleanliness.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Documented receipts, employee hours and inventory movements.
  • Enhanced operations and boosted productivity through employee training, coaching and creating work schedules and assignments.
  • Managed schedules, accepted time off requests and found coverage for shifts.
  • Coordinated shift-based inventory receiving, auditing and restocking.
  • Generated reports to assess performance and adjusted workflows to realign with targets.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
  • Answered customer inquiries in regard to nutritional information and menu offerings.
  • Cross-trained in every store role to maximize operational knowledge.
  • Optimized productivity, streamlined program efficiency and boosted profitability.

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Resume Overview

School Attended

  • Ohio Virtual Academy

Job Titles Held:

  • Teacher
  • Customer Relations
  • Shift Manager

Degrees

  • High School Diploma

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