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Teacher Assistant Resume Example

Resume Score: 80%

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TEACHER ASSISTANT
Professional Summary
Skills
Work History
Teacher Assistant, 04/2006 to 10/2008
Fayette Country Headstart – Ansted, WV
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Oversaw groups of up to [Number] students at school and off-site locations, maintaining optimal safety and security.
  • Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow.
  • Alleviated learning gaps and effectively instructed students on [Type] and [Type] practices through introduction of cutting edge educational tools and teaching aids.
  • Supported student learning objectives through personalized and small group assistance to support classroom instruction.
  • Oversaw students in classroom, halls and [Location] to monitor, enforce rules and support lead teacher.
  • Took daily attendance, notifying [Job title] immediately of any student absences.
  • Aided teachers with classroom instruction and provided clerical support for diverse needs.
  • Handed out classroom materials, like pencils, [Type] and [Type].
  • Monitored [Number] students on field trips by overseeing various tasks, including roll call, [Task] and [Task] to keep youths safe in public settings.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and [Area of expertise].
  • Organized [Type] and [Type] areas each [Timeframe] to keep classroom well-maintained.
  • Implemented [Type] exercises and used repetition, which enabled students to grasp new [Type] concepts quickly.
Plant Assistaant, 03/2000 to 10/2006
Plant Essentials – Fayetteville, WV
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision.
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
  • Offered pricing and feature recommendations to management and cross-functional teams.
  • Worked with [Type] customers to understand requirements and provide exceptional [Type] service.
  • Sorted product and provided expertise on non-conforming product requirements.
Customer Service Desk Associate, 07/1997 to 12/2005
Walmart – Summerville, WV
  • Counted cash in register drawer at beginning and end of shift.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel.
Customer Service Manager, 11/1993 to 07/1997
Kmart – Oak Hill, WV
  • Reviewed repeated issues within operations and business management to solve problems and improve company outcomes.
  • Conferred with sales teams and team leaders to communicate targets, boost revenue and improve promotional strategies.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
  • Exceeded team goals and collaborated with staff members


    to implement customer service initiatives.
  • Devised and published metrics to measure organization's success in delivering world class customer service.
  • Assessed call center trends to identify improvement opportunities and devise forward-thinking approaches to better align processes with intended results.
  • Built partnerships with diverse internal teams and sales, finance and operations departments to streamline processes.
  • Assisted organization with transitioning from paper invoicing to [Software] and point-of-sale systems, which resulted in overall efficiency.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Followed through with client requests to resolve problems.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
  • Managed total department call volume of [Number] per day and coordinated department schedules to maximize coverage during peak hours.
  • Oversaw team of [Number] customer service professional assisting [Type] customers.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Collaborated with [Job title] to improve customer service processes and support structures company-wide.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Drove [Number]% increase in customer traffic and [Number]% increase in [Type] sales.
  • Consistently managed [Number]-person staff, effectively resolving issues, which resulted in top ranking out of [Number] teams.
  • Compiled customer feedback and recommended service delivery improvements to management.
Education
GED: 12/1993
NUTTALL HIGH SCHOOL - Lookout, WV
Certifications
  • AUTISM TRAINING
  • CPR
  • CREATIVE CURRICULUM

Professional Development and Early Care and Education Training

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Fayette Country Headstart
  • Plant Essentials
  • Walmart
  • Kmart

School Attended

  • NUTTALL HIGH SCHOOL

Job Titles Held:

  • Teacher Assistant
  • Plant Assistaant
  • Customer Service Desk Associate
  • Customer Service Manager

Degrees

  • GED : 12/1993

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