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Teacher Resume Example

Resume Score: 80%

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TEACHER
Summary

Resourceful and client-focused Customer Service Manager with over 5 years of experience leading teams in exceeding sales goals and customer expectations. Meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. Personable relationship builder with polished communications skills.

Resourceful and client-focused Customer Service Manager with over 3 years of experience leading teams in exceeding sales goals and customer expectations. Meticulous and results-oriented with expertise educating employees on all stages of sales cycle while recommending best options to meet short- and long-term needs. Personable relationship builder with polished communications skills.

Results-oriented Customer Service Manager with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.

Skills
  • Talent development
  • Conflict resolution techniques
  • Client relations and retention
  • Focused on customer satisfaction
  • Team management
  • Training programs
  • Training and coaching
  • Budgeting and finance
Experience
08/2008 - Current
Washoe County School District - Reno, NVTeacher
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Established and enforced rules for behavior and procedures for maintaining order among class of [Number] students.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Designed and delivered creative lesson plans to reach diverse student audience.
09/2002 - 07/2007
Renown Health - Reno, NVOrganizational Development Specialist
  • Monitored multiple databases to keep track of all company inventory.
  • Researched, developed and implemented programs focused on recruiting and retaining high-quality, diverse workforce.
  • Interviewed new job applicants to assess fit with company requirements and culture.
  • Reported on proposed changes relevant to employee performance enhancement and efficiency boosting.
  • Created and improved HR processes, integrated practices and strengthened program operations.
  • Used evidence-based, forward-thinking strategies to bring about and improve change at all levels.
07/1996 - 01/2001
Silver Legacy Resort Casino - Reno, NVHuman Resources Manager
  • Established measures to promote equality in regard to diversity in culture, language, and family circumstances to ensure equal access to opportunity and advancement.
  • Generated and implemented business strategies to increase revenue while executing operational base development.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Improved employee productivity and organizational effectiveness by reviewing processes to ensure optimal HR service delivery.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructiive.
  • Executed strong negotiation skills to be able to see both sides and work to reach agreements that satisfy both parties.
  • Resolved internal and external investigations.
  • Conferred with legal and compliance professionals to evaluate records and information and validate key information to enhance future employee training.
  • Recruited, hired and trained new employees to optimize profitability.
  • Designed and managed employee relationships initiatives.
  • Devised training programs for new and existing employees.
  • Successfully handled internal and external investigations.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Maintained compliance with all local, state and federal laws, as well as established organizational standards.
  • Maintained 100% protocol and procedural accuracy through HRIS management tools.
Education and Training
05/2015
Sierra Nevada CollegeIncline Village, NVMaster of Arts: Education
05/2003
University of PhoenixTempe, AZBachelor of Arts: Business Administration And Management
06/1993
College of DuPageGlen Ellyn, ILAssociate of Applied Science: Hospitality Administration And Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Washoe County School District
  • Renown Health
  • Silver Legacy Resort Casino

School Attended

  • Sierra Nevada College
  • University of Phoenix
  • College of DuPage

Job Titles Held:

  • Teacher
  • Organizational Development Specialist
  • Human Resources Manager

Degrees

  • Master of Arts : Education
    Bachelor of Arts : Business Administration And Management
    Associate of Applied Science : Hospitality Administration And Management

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