Seeking remote Call Center/Reservation/Help Desk positions. Proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Ability to project service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue.
Friendly with ability to handle fast-paced call center settings. Committed to quickly and thoroughly answering customer questions. Proficient in MS Office Suite. Type 65+ wpm. Strength in multi-tasking.
Ability to assist customers with questions and concerns, entering and updating customer details and managing escalated issues.
Able to follow script to arrange for reservations, sales, collection, etc...
Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability.
Caring and kind with focus on understanding and resolving customer issues.
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