Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Enthusiastic Client Service professional with four plus years of client interface experience. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Cheerful and upbeat, with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.
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