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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Able to identify and resolve concerns while promoting new products and meeting sales objectives.

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Skills
  • Standardized testing techniques
  • Emergent curriculum
  • Tutoring and after school help
  • Mediation and advocacy talent
  • Interdisciplinary teaching
  • Differentiated instruction
  • Performance assessments
  • Flexible and adaptive
  • Behavioral/cognitive skills development
  • Public speaking
  • Behavior modification
  • Course material development
  • Classroom management
  • Motivating students
  • Student assessment and achievement
  • Curriculum development
Experience
Teacher, 02/2020 - Current
Samaritan Health Services Corvallis, OR,
  • Set and communicated ground rules for classroom based on respect and personal responsibility.
  • Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.
  • Taught students to exercise problem solving methodology and techniques during tests.
  • Implemented remedial programs for students requiring extra assistance.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Mentored and counseled students with social adjustment and academic problems.
  • Differentiated instruction according to student ability and skill level.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Worked one-on-one with struggling students to design individualized lesson plans to increase progress.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
  • Tracked student progress in online system, immediately implementing action plans for failing grades.
  • Employed broad range of instructional techniques to retain students' interest and maximize learning.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Developed and implemented interesting and interactive learning media to increase student understanding of course materials.
  • Tested students with quizzes, essays and exams to gauge learning effectiveness.
  • Worked with fellow teachers to develop cohesive educational plans and improve support for diverse students.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Improved students' reading levels through guided reading groups and whole group instruction.
  • Created assignments and tests to evaluate student knowledge.
  • Created and implemented developmentally-appropriate curriculum which addressed individual learning styles.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Fostered positive, student-centered classroom environment by encouraging opinion sharing.
  • Built and strengthened positive relationships with students, parents and teaching staff.
Nanny, 01/2018 - 02/2020
2 Fellas & A Big Vehicle Broken Arrow, OK,
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Administered medication and minor first aid to sick and injured children.
  • Promoted good behaviors by using positive reinforcement methods.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
  • Prepared healthy and well balanced meals and snacks for children.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Regulated children's schedules to balance rest, learning and play.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Offered detailed daily reports that outlined each child's day.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Redirected children to encourage safe, positive behaviors.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
  • Dressed children and changed diapers.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
  • Engaged children with games and puzzles.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Cashier/Food Service Worker, 10/2017 - 01/2018
Compass Group Usa Inc Greenville, SC,
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers.
Sandwich Artist/Cashier, 03/2016 - 12/2017
Subway City, STATE,
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
  • Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
  • Completed efficient store opening and closing procedures each day to maintain preparedness for all customer needs.
  • Monitored dining area and quickly cleaned up spills, reset tables and removed trash to keep area presentable and ready for use.
  • Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
  • Prepared food items such as deli and hot sandwiches to meet customer specifications.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Organized food preparation stations and replenished supplies to maximize efficiency.
  • Monitored and counted food stock and supplies to reorder on time.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Answered guest questions, delivering most accurate and updated information available.
  • Cleaned and maintained all food preparation stations.
  • Verified orders and bagged items for easy transport.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
Education and Training
High School Diploma: , Expected in 06/2018
-
Northampton Area High School - Northampton, PA,
GPA:

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Resume Overview

School Attended

  • Northampton Area High School

Job Titles Held:

  • Teacher
  • Nanny
  • Cashier/Food Service Worker
  • Sandwich Artist/Cashier

Degrees

  • High School Diploma

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