Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing [Number] years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Inventory systems
  • Document retrieval
  • Accounting support
  • Recordkeeping and bookkeeping
  • PC proficient
  • Data entry documentation
  • Advanced MS Office Suite knowledge
  • Cash deposit preparation
  • Supervising clerical personnel
  • Copying medical records
  • Faxing documents
  • Tracking documents
  • Employee training and development
  • Technologically savvy
  • Back office operations
  • Routing packages
  • Microsoft
  • QuickBooks expert
  • Managing office supplies
  • Mail management
  • Customer service orientation
  • Inventory supplies
  • Administrative operations
  • Overseeing office activities
  • Flexible
  • Data entry
  • Sorting packages
  • Self-starter
  • Multi-line phone systems
  • Invoice organization
  • Substitute teacher coordination
02/2020 to Current Teacher Grafton Integrated Health Network | Frostburg, MD,
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Set and communicated ground rules for classroom based on respect and personal responsibility.
  • Taught students to exercise problem solving methodology and techniques during tests.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Modeled lesson planning strategies and classroom management techniques to student teachers.
  • Used variety of teaching techniques to encourage student critical thinking and discussion in [Area of study] course.
  • Created tests and assignments to evaluate student knowledge.
  • Taught classes of [Number] students [Area of expertise], employing [Type] learning techniques.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
07/2013 to 01/2016 Administrative Assistant Promedica Senior Care | Lacey, WA,
  • Processed financial documents including contracts, expense reports and invoices.
  • Planned and executed corporate meetings, lunches and special events for groups of [Number]+ employees.
  • Monitored daily and weekly schedules and monthly calendar obligations for [Number] [Job titles].
  • Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Tracked and submitted employee time sheets to accounting department for payroll processing.
  • Managed phone calls from clients when [Job Title] was unavailable and provided informative answers to questions.
  • Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
03/2000 to 06/2013 Clerk III Christiana Care Health System | Newark, NJ,
  • Oversaw office inventory by restocking supplies and submitting purchase orders for new [Type] and [Type] products.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, pivots and filters.
  • Completed emergency and scheduled maintenance on [Type] equipment, increasing equipment lifetime by [Number]% and cutting costs $[Amount].
  • Observed all deadlines to ensure timely completion of tasks.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Processed [Type] payments worth over $[Amount] daily, verifying cards and giving change for cash payments.
  • Assisted with administrative tasks, including filing, answering phones and [Task].
  • Supported clerical needs of more than [Number] [Job title]s, including taking messages, scanning documents and routing business correspondence.
  • Addressed all information updates by making changes to records in [Type] system.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Answered multi-line telephone system in [Type] setting and routed calls across [Number]-person exchange.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
Education and Training
Expected in Associate of Science | Business Administration And Management San Jacinto College District, Pasadena, TX GPA:
Expected in Associate of Science | Business Administration And Management San Jacinto College District, Pasadena, TX GPA:

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School Attended

  • San Jacinto College District
  • San Jacinto College District

Job Titles Held:

  • Teacher
  • Administrative Assistant
  • Clerk III


  • Associate of Science
  • Associate of Science

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