tax services manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Qualified and detail-oriented Full Charge Bookkeeper with over 25 years of diverse experience in building maintenance, property management, entertainment, restoration, payroll and service industries. Strengths include excellent verbal and written communication, strong analytical and problem-solving skills and working as part of a team, or self directed. Superior ability to multi-task and adapt to different environments.

  • Independent worker
  • Attention to detail
  • Analytical skills
  • Problem Resolution
  • Strong problem solver
  • Resourceful
  • Dedicated team player
  • Workers' compensation knowledge
  • Independent worker
  • JD Edwards experience
  • ADP experience
  • Conflict resolution
  • Creative Problem solving
  • Eye for detail
  • Adaptable
  • Payroll expertise
  • Event management
  • Flexible schedule
  • Ability to handle/resolve problems
  • Works well under pressure
  • Spreadsheet development
  • Complex problem solving
  • Self-starter
  • Microsoft Office
  • Self-directed
  • Meticulous attention to detail
  • Excel spreadsheets
  • Tax Resolution
  • Valued team player
  • Account reconciliations
  • Analytical reasoning
  • Flexible team player
  • Cash handling
  • Quarterly/Monthly Federal, Multi-State & Local payroll tax returns

Simplified and streamlined payroll attendence proceedure and payroll processing procedure to increase department productivity by [Number]%.

Promoted to [Job Title] after [Number] years of employment.

Designed a detailed questionnaire to ensure client yacght charters were planned precisely that was implemented permanently.

DevTax Res tracking system using excel spreadshhet and successfully rslvd 150+ fed state and local tax issues in two year period

Success reconstructed season client charter sched info completed remaining half of yacht chart seas after devastating office fire within a team work effort

02/2015 to 04/2015
Tax Services Manager Adp Lexington, KY,
* Manage Monthly & Quarterly electronic payroll tax returns for all clients (80+ clients)-including Federal, State, Unemployment and Local tax jurisdictions, including multistate clients; utilizing Execupay payroll software. * Manage Daily, Weekly, Bi-Weekly & Monthly Electronic debit & credit downloads utilizing banking software, Federal EFTPS, State of Michigan Withholding & Unemployment platforms, as well of out of state platforms. Registration & enrollment of all new clients within these platforms, and maintenance of all current clients. * Research & resolve all agency tax notices on Federal, State and Local levels.
12/2012 to 02/2015
Payroll Analyst Walt Disney Co. Albuquerque, NM,
Tax/Payroll Administrator (Temp. for Robert Half International - Accountemps Division) * Worked directly with ADP Workforce/ADP PC Payroll and ADP Tax & Banking Portal to amend/correct/update/resolve all quarterly & jurisdictional tax/payroll issues/discrepancies for eleven (11) separate companies within Belfor. * Successfully resolved 150+ ongoing/current/old Federal/State/Local tax issues within multiple jurisdictions throughout 48 states in the USA, of which many issues required Amendment package preparation and filing through ADP. * Daily tracking of 50+ pending cases/issues and daily or weekly addition of new issues. * Developed an Excel spread sheet to track all tax issues in detail until resolved. * Register new facilities with state, unemployment, and local tax agencies. * Developed and implemented Bi-Weekly & Quarterly Payroll Tax Reconciliation Excel spreadsheet for 48 states. * Quarterly LST & Occupational Tax Return preparation for Pennsylvania, Kentucky & Ohio and several other local taxes and other jurisdictions throughout the US. Nevada MBT quarterly returns. * Entry of new tax jurisdictions and local tax codes in ADP Workforce/ADP PC Payroll for new LST, Occupational and City Taxes. * UIA tax rate verification and tax rate changes for 48 states in ADP Workforce. * Timberline payroll time entry, JD Edwards payroll time auditing & Job Cost entry/moves. * Payroll Analysis & Auditing of employee paycheck discrepancies - Audit, Analyze & Reconcile large volumes of pay discrepancies due to Davis Bacon Prevailing Wage/Fringe Rate issues. Reconciliation of extensive pay discrepancies due to simultaneous situations occurring such as large volumes of over time during Hurricane Sandy & conversion of new JD Edwards payroll/accounting system, causing numerous pay discrepancies. * Monthly Payroll Reconciliation- Excel Pivot Table report building & Auditing and reconciling of three different pay sources. * Workers Compensation Quarterly & Bi-Annual Returns for Wyoming, Washington & Ohio.
01/1 to 10/2012
Owner/Operator Lineage Logistics Carol Stream, IL,
* Controller/Full Charge Bookkeeper (promoted to Controller 01/2007) for four (4) companies within one Janitorial Company, utilizing MITC Accounting Software, working independently without supervision. * Monthly G/L Financial Statements (4 companies). * Federal & State Quarterly and Year End Tax Return calculation and preparation (2 companies). * Bi-Weekly Payroll processing (in-house), compiling and entry for 130 employees (2 companies)-including extensive/detailed daily attendance; utilizing T-Tracks automated time system. Garnishment, Child Support & other payroll deduction processing. * Daily A/R invoice processing and Cash Receipts & monthly Contract Billing & A/R Collections for 120+ clients (3 companies). Daily A/P invoice processing and entry & Bi-Monthly A/P Disbursements (3 companies). * Yearly Insurance Audits - Compilation & Preparation (2 companies). * Responsible for all software update installations. * Cross trained in, and trained/supervised new employees in the following position/areas: Office Manager/Human Resources/Hiring & Orientation of new employees/Reception & Phones/Administrative Tasks- such as Proposal & Contract Preparation, Unemployment Claims & Correspondence, developing and implementing new administrative forms, rules or practices on an as needed basis. Cross trained in a team-oriented fashion, at my discretion, as to when office staff needed assistance, or additional training. Covered position, and did both my job and open position simultaneously, until new employees were hired. * Maintained a building to clean by myself for a period of time in the evening, after regular work hours, in order to see what exactly was required of janitorial employees, and to gain more working knowledge of the position, in order to better understand the full function of the company & the industry. * Daily use of Microsoft Excel, Microsoft Word, Microsoft Outlook and Internet. * Developed Quarterly Contract Analysis Excel spreadsheet. * Streamlined Payroll Processing with development of attendance spreadsheet, and new procedures, cutting down a significant percentage of time spent on payroll. Bookkeeping, Consulting, Administrative & Notary Services on a part-time basis, from my home, or at client locations, for various business/personal clients on an as needed basis. Working knowledge of Quickbooks for various clients.
10/1999 to 01/2001
Preventative Maintenance Coordinator Snap-On Tools Springfield, MO,
* A/P Invoice entry/processing of 500-700 A/P invoices per month for Heating, Cooling & Plumbing divisions. * Quarterly HVAC Preventative Maintenance purchase order disbursement for 500+ nationwide chain stores & Monthly PM tracking/follow up calls and data input for renewals, expirations, new stores, closings for 500+ customers. Contractor information updates and Insurance Certificate upkeep for 800+ contractors. * Dispatched occasional repair calls from S2000 Dispatch system to nationwide HVAC Contractors, and located and hired new contractors as needed for the repair division within the company.
05/1995 to 10/1999
Administrative Manager/Sales Coordinator Great Water Yachts & Great Events City, STATE,
* Composed Contractual Yacht Chartering & Catering Agreement/Proposal preparation. * Assisted with Charter Sales. * Planned all aspects of clients Charter from start to finish-procuring all needs, such as menu planning, itinerary and special requests as specified by clients for their events aboard one of four yachts for up to 20-150 guests. * Bi-Weekly Payroll for 50+ employees. * Analyzed and audited Sales and Accounts Receivable on a daily basis. * Daily Cash Receipts and Bank deposits. * Assisted with Monthly Financial Statements. * Compiled and distributed Weekly Charter Sales Summary Reports containing all event details for charter and catering needs. * Conducted Weekly Charter & Catering Manager/Staff meeting to discuss details to implement & plan events accordingly. * Daily use of Microsoft Excel, Microsoft Word, ADP Total Time Payroll, Account Mate Accounting Software. * Developed very detailed Excel Spreadsheet to track all Charters/Events and accounts receivable.
10/1987 to 07/1994
Property Management Bookkeeper Melvin F. Annis CPA & Associates City, STATE,
* Contracted out of main office in Birmingham to directly work on-site, at Wayne State Housing Authority (Non-Profit Company) located on the Wayne State University Campus in Detroit, MI, to perform Property Management Tenant Bookkeeping/Accounting for seven (7) apartment buildings located on campus, housing 700+ tenants. * Daily Tenant Accounting Responsibilities: General Ledger, Accounts Receivable, Accounts Payable/Disbursements, Collections, Inter-departmental Subsidy Invoicing, Move out/Final Billings & Security Deposit Refunds, Data Tracking & compiling reports, Cash Tie-out and Daily Bank Deposits, Laundry Token Dispensing/Auditing and cash handling, Monitoring of Resident Activity Reports, Monthly Rent Statement Processing and disbursement. * Bi-Weekly Payroll (in house) for 60+ employees. * Monthly G/L Financial Statement Preparation. * Fiscal Year End Property Management Audit, WSU Inter-departmental Annual Audit Preparation. * Unix, Novell Network, XENIX & FAS (WSU Financial Aid Computer System). Working knowledge of automated Purchase Order System.
Expected in 1987
Diploma: Accounting
College Preparatory Classes - ,
* Diploma 1987 (3.2 GPA)- College Preparatory Classes, Co-Op work program (Bank Clerk at Manufacturers National Bank for one (1) year), Two years of High School Accounting Classes, Honor-Roll Student-Michigan Academic Award, Community Volunteer, Pitcher on Varsity Softball Team
Expected in
Ferndale High School - Ferndale, MI
09/1983 - 06/1987 Ferndale High School Ferndale, MI
Expected in
: Accounting & Commercial Art
Wayne State University - Detroit, MI
09/1987 - 06/1989 Wayne State University Detroit, MI * Fields of Studies - Accounting & Commercial Art
Professional Affiliations
Diploma (3.2 GPA)- College Preparatory Classes, Co-Op work program (Bank Clerk at Manufacturers National Bank for one (1) year), Two years of High School Accounting Classes, Honor-Roll Student-Michigan Academic Award, Community Volunteer, Pitcher on Varsity Softball Team
Accounting, Bi, Business Intelligence, Payroll, Clients, Basis, Credit, Cash, Bookkeeper, Collections, G/l, Excel, Financial Statements, Microsoft Excel, Microsoft Word, Word, Claims, Excellent Multitasker, A/p, Invoice, A/r, Administrative Tasks, Audits, Automated Payroll, Billing, Contract Analysis, Contract Billing, Correspondence, Human Resources, Microsoft Outlook, Office Manager, Outlook, Payroll Processing, Simultaneously, Training, Accounts Receivable, Audit, Auditing, Disbursement, Quickbooks, Accounts Payable, Cash Handling, Compiling Reports, Fas, Financial Aid, General Ledger, Invoicing, Novell, Property Management, Security, Unix, Adp, Administrative Manager, Menu Planning, Proposal Preparation, Sales, Sales And, Sales Coordinator, Payroll Tax, Cases, Compensation, Filing, Jd Edwards, Job Cost, Payroll/accounting, Perm, Reconciliation, Reconciling, Simultaneous, State/local Tax, Timberline, Workers Compensation, Maintenance, Closings, Cooling, Dispatch, Hvac, Invoice Entry, Invoices, Plumbing, Cpa, Adp Payroll, Payroll Software, Tax Returns, Award, Clerk

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Resume Overview

School Attended

  • College Preparatory Classes
  • Ferndale High School
  • Wayne State University

Job Titles Held:

  • Tax Services Manager
  • Payroll Analyst
  • Owner/Operator
  • Preventative Maintenance Coordinator
  • Administrative Manager/Sales Coordinator
  • Property Management Bookkeeper


  • Diploma

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