Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly organized with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Skills
  • Telephone etiquette
  • Decision-Making Abilities
  • Scheduling
  • Office management
  • Office supplies inventory management
  • Sorting and labeling
  • Office organization
  • Strategic Planning
  • Time management
  • Office administration
  • Sensitive Information Handling
  • Administrative support
  • Problem-solving
  • Verbal and written communication
  • Social perceptiveness
  • Cash Handling
  • Problem-solving skills
Work History
Tax Professional Assistant/Front Desk Receptionist, 12/2019 to 04/2020
H&R BlockCity, STATE,
  • Interviewed clients to collect information and gather necessary paperwork prior to preparing tax returns.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
  • Offered clients recommendations to reduce tax liabilities.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Dementia Caregiver, 03/2007 to 12/2019
Self EmployedCity, STATE,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Kept household areas clean and well-stocked, ran errands, managed laundry and completed weekly grocery shopping.
  • Helped family members plan healthy meals, purchase ingredients and cook meals to provide adequate nutrition for client wellbeing.
  • Offered social support by transporting individuals to events and activities, in addition to medical appointments and shopping trips.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Conferred with Doctors to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Kept close eye on client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Transported patients daily via wheelchair to and from rehabilitation and daily activities.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
In Home Daycare Provider and Teacher, 02/1994 to 09/2015
Self EmployedCity, STATE,
  • Created and implemented diverse educational strategies to boost development.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Met with parents about daily activities, positive developments and issues.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Taught children to organize toys, wash hands and leading by example.
  • Planned and guided age-appropriate tasks like reading, crafts, and field trips.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Managed safety and security of all children under care.
  • Kept all areas neat, clean and properly sanitized.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
Education
High School Diploma: , Expected in 05/1987
Wyoming Community High - Wyoming, IL,
GPA:

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Resume Overview

School Attended

  • Wyoming Community High

Job Titles Held:

  • Tax Professional Assistant/Front Desk Receptionist
  • Dementia Caregiver
  • In Home Daycare Provider and Teacher

Degrees

  • High School Diploma

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