Seasoned Tax professional specializing in individual and small business tax returns. Technologically savvy and meticulous in completing documentation according to guidelines. Quick learner with excellent communication skills and professional demeanor.
Driven and successful at working with customers of all backgrounds and cultures to analyze financial histories and prepare accurate tax filings.
Focused amd driven to improve business operations and maximize team performance. Offering more than a 10-year background in customer service . Focused on continuous team development and bottom-line profitability.
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Driven and personable Customer Solutions Specialist with over 10 years of experience interfacing with clients. Dedicated and outside-the-box strategic thinker with expertise in customer relationship management, conflict resolution, time management, document control and leadership. In addition I’m also an
Educated quality assurance analyst offering knowledge of testing methodologies and software development cycle. Excellent analytical and programming abilities combined with keen attention to detail.
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