Tax Examiner Resume Example State Of Ohio Department Of Taxation

TAX EXAMINER

Summary

Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.

Effective at processing and filling prescriptions under direction of fully qualified Pharmacist. Customer service-oriented and well-organized with solid understanding of retail pharmacy operations and regulations. Advanced microsoft, excel, PowerPoint, and acces skills.

Seasoned Pharmacy Technician with 15 years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.

Board certified Pharmacy Technician excited to bring 15 year background in retail pharmacies to growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.

Focused Pharmacy Technician Supervisor offering 15 years of experience and track record of excellence in leading high performing teams in fast-paced retail environments. Accomplished in filling prescriptions with expert precision. Proven mentor of new and established pharmacy technicians.

Ambitious Pharmacy Technician with 20 years' experience in clinical research settings. Highly adept in managing clinical study drug inventories, overseeing drug trials and preparing drugs for administration. Eager to contribute to research-centric organizations.

Talented Pharmacy Technician offering 20 years of experience in filling prescriptions with expert accuracy. Expert at building relationships with customers and promoting teamwork within retail pharmacy settings. Well-versed in regulatory guidelines and policies governing fraud, waste and abuse.

Flexible Lead Pharmacy Technician offering 20-year history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.

Resourceful Tax Examiner capable of ensuring all tax information is completed according to deadlines and procedures. Organized and coordinated with the ability to work a flexible schedule, including weekends and evenings. Outstanding research and writing skills with the creativity to think outside-the-box.

Rational Tax Examiner looking to tackle new responsibilities and build upon skills as a Tax Examiner in Dayton or the surrounding area. Self-motivated and confident with outstanding written and verbal communication talents. Proficient in using Ohio state computer applNegotiable Tax Examiner with 10 years of experience serving as a Tax Examiner in Dayton. Adept at completing audits for small business and self-employed customers. Recognized for always meeting or exceeding quotas for processed returns. Computer literate with proficiency in Microsoft and Excel. Technically-savvy with advanced proficiency in Microsoft and Excel. Focused, detail-oriented and cconscientioble to review large volumes of physical and digital data to assess accuracy and integrity of provided information while meeting tight deadlines. Seek to offer expertise and hardworking nature and take on new professional challenges.

Skills

Tax form proficiency
Fee assessments
Legal codes and laws knowledge
Audits
Account reconciliation
Organization
Relationship building
MS Office
Proper labeling procedures
Drug inventory control
Time management
Workflow Optimization
Point of sale systems proficiency
Pharmacy operations
Insurance Verification
Insurance billing
FDA compliance

Quality assurance and control
Problem-solving skills
Troubleshooting malfunctioning equipment
Ordering and stocking medications
Stocking shelves
Verifying orders
Data management
Team bu
Customer service
Problem resolution
Supporting pharmacy operations
Labeling prescriptions
Resolving customer issues
Working collaboratively
Reliable and trustworthy
Friendly, positive attitude

Experience

State of Ohio Department of TaxationCOLUMBUS, OHTax Examiner03/2010 to 11/2019

Maintained up-to-date contact information for each case under review.

Maintained records for each case, including phone numbers, contacts and any actions taken.
Discussed and explained various tax forms with taxpayers.
Researched accounts with reported discrepancies.
Examined accounting systems and records to determine appropriateness of methods and controls.
Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
Reviewed historical external data to check compliance with internal and regulatory standards.
Conducted independent field audits and investigations of income tax returns to verify information provided.
Audited sales and use tax calls to evaluate quality, accuracy and service levels of interactions.
Conferred with taxpayers and tax representatives to discuss issues, laws and regulations related to returns and address problems.
Answered questions from taxpayers and assisted individuals with completing tax forms.
Prepared briefs, sought out records and produced documentation in support of court cases.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Maintained updated sales and use tax knowledge through audits and educating taxpayers.

CVS HealthTrotwood, OHLead Pharmacy Technician02/1999 to 01/2015

Verified and filled over 500 prescriptions per day in busy retail pharmacy setting.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Efficiently processed cash register transactions for new and refilled prescription orders.
Maintained clean and organized pharmacy shelving and work areas.
Compiled customer demographic, allergy and medical history background.
Prepared and submitted claims to insurance companies for payment.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Accurately selected, measured and combined prescription components to prepare custom orders.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Created new customer profiles and updated information in pharmacy computer systems.
Trained over 20 new technicians to provide excellent customer service which resulted in 100% higher customer satisfaction scores.
Executed opening and closing duties.
Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
Entered patient and medication information into CVS software to generate prescription labels.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Dispensed medications to patients in accordance with pharmacist orders.
Coordinated with other pharmacy locations to resolve transfer issues.
Verified prescriptions by contacting physicians' offices and receiving approval.
Delivered quality care to customers through close collaboration with pharmacist.
Communicated with insurance companies for billing purposes.
Prepared prescription transfer requests from competitor companies.
Filled over 500 medication orders daily and entered orders into system.
Established and updated patient profiles, including lists of medications and insurance details.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Ordered out of stock medications to keep inventory well-stocked.
Dispensed approximately 500 prescriptions daily.
Merchandised related products to drive pharmacy department sales.
Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy.
Ordered medicines on daily basis to meet anticipated demand from patients and reduce backorders.
Communicated extensively with patients to provide assistance, support and instructions.
Filled and processed prescriptions, delivering prompt and efficient patient care.
Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
Eliminated third-party rejection claims through CVS.
Supported pharmacist in preparing 500 prescriptions daily.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Prepared medication labels with item name and quantity.
Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Answered customer questions regarding medication.
Checked accuracy and productivity in performance of Lead Pharmacy Technician's operational activities to maintain active pace of pharmacy.
Closely inspected medications to determine accuracy of identities, strengths and purities.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Maintained lines of communication with patients, providing instructions and general support.
Interpreted and processed medication orders under supervision of the pharmacy director.
Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy.
Supported pharmacist in preparing 500 prescriptions daily.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Eliminated third-party rejection claims through calling third parties.
Assisted staff members with drug inventory, purchasing and receiving.
Processed prescriptions, checking against known patient allergies.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Entered orders into system and filled medication orders.
Calculated dosage, filled prescriptions and prepared prescription labels.
Filled over 500 medication orders daily and entered orders into system.
Ordered medicines daily to comply with demands.
Processed prescription transfer requests from competitors.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Administered medications as per pharmacist orders.
Restocked shelves and prepared expired drugs for return.

Lowe's Companies Inc.Trotwood, OHCustomer Service Cashier04/1998 to 11/1998

Greeted customers and responded to informational requests.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Redeemed coupons and cross-sold products tomaintain customer satisfaction levels.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Monitored sales events, added new merchandise and rang up purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
Collected merchandise from store and searched back-end locations for customer purchases.
Managed product returns professionally and quickly to maintain customer satisfaction.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Assisted with purchases, locating items and signing up for rewards programs.
Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
Helped customers find specific products, answered questions and offered product advice.
Resolved issues with cash registers, card scanners and printers.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Learned roles of other departments to provide coverage and keep store operational.
Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Helped customer locate and select appropriate merchandise throughout store.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Stayed up to date on current item discounts to support promotions.
Scanned items quickly to keep lines moving and reduce overall wait time.
Processed returned items in accordance with store policy.
Operated cash register, collected payments and provided accurate change.
Answered phone calls to assist customers with questions and orders.
Assisted customers to find appropriate products, answered product questions and provided product solutions.

HOOKS,REVCO,CVSTrotwood, OHPharmacy Technician06/1994 to 12/1997

Checked medications for content, accuracy and completeness of all drug packaging and labeling.
Handled over 500 daily dispenses of prescriptions.
Ordered out of stock medications to keep inventory well-stocked.
Dispensed medications to patients in accordance with pharmacist orders.
Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
Compiled customer demographic, allergy and medical history background.
Eliminated third-party rejection claims.
Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Established and updated patient profiles, including lists of medications and insurance details.
Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Liaised with other pharmacies to eliminate pharmacy issues.
Received, reviewed, dispensed and labeled over 500 prescriptions daily with expert accuracy.
Researched customer health insurance plans to provide prescription authorization and efficient patient care.
Entered and processed patient prescriptions in company system.
Entered orders into system and filled medication orders.
Efficiently processed cash register transactions for new and refilled prescription orders.
Processed prescription transfer requests from competitors.
Filled and processed prescriptions, delivering prompt and efficient patient care.
Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
Maintained clean and organized pharmacy shelving and work areas.
Placed orders for out of stock medications, enabling patients to receive prescriptions on time.
Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
Coordinated with other pharmacy locations to resolve pharmacy issues.
Dispensed approximately 500 prescriptions daily.
Filled over 500 medication orders daily and entered orders into system.
Resolved third-party rejection claims.
Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
Communicated extensively with patients to provide assistance, support and instructions.
Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
Closely inspected medications to determine accuracy of identities, strengths and purities.
Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Counseled patients on appropriate use of over-the-counter and prescription medications.
Supported pharmacist in preparing prescriptions daily.
Interpreted and processed medication orders under supervision of the pharmacy director.
Delivered quality care to customers through close collaboration with pharmacist.
Created new customer profiles and updated information in pharmacy computer systems.
Checked accuracy and productivity in performance of pharmacy technician's operational activities to maintain active pace of pharmacy.
Verified insurance benefits to refill medications and upheld fantastic customer service standards.
Processed prescriptions, checking against known patient allergies.
Maintained lines of communication with patients, providing instructions and general support.
Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Communicated with member physicians to prevent harmful drug reactions, therapy duplications and allergic reactions.
Prepared prescription transfer requests from competitor companies.
Verified prescriptions by contacting physicians' offices and receiving approval.
Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
Consulted with peers, technicians and other pharmacists to appropriately assess prioritization and complete orders accordingly.
Ordered medicines on daily basis to meet anticipated demand from patients and reduce backorders.
Ordered medicines daily to comply with demands and needs.
Adhered to regulatory guidelines for workplace safety and customer confidentiality.
Prepared requisitions for drugs and supplies as necessary.
Prepared medication labels with item name and quantity.
Restocked shelves and prepared expired drugs for return.
Answered customer questions regarding medication.
Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
Assisted staff members with drug inventory, purchasing and receiving.
Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
Participated in prescription pharmaceutical and over-the-counter product inventory audits.
Calculated dosage, filled prescriptions and prepared prescription labels.
Communicated with insurance companies for billing purposes.
Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
Administered medications as per pharmacist orders.
Prepared and submitted claims to insurance companies.
Supported pharmacist in preparing 500 prescriptions daily.
Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
Merchandised related products to drive pharmacy department sales.
Handled over 500 daily dispenses of prescriptions.
Ordered medicines on daily basis to meet anticipated demand from patients and reduce backorders.

Education and Training

Bachelor of Science:Accounting05/2008Franklin University, Columbus, OH

Bachelor of Science:Forensic Accounting 05/2008Franklin University, Columbus, OH

Some College (No Degree):AccountingSinclair Community College, Dayton, OH

Licensed Emergency Medical Technician:Emergency Medical Technology12/1999Miami Valley Career Technology Center, Clayton, OH

Some College (No Degree):Radiologic TechnologySinclair Community College, Dayton, OH

Some College (No Degree):AccountingWright State University, Dayton, OH

High School Diploma05/1996Chaminade Julienne High School, Dayton, WA

Certification

Pharmacy Technician Certification Board

Credential Type: Certified Pharmacy Technician (CPhT)

Credential Number: 170108753042566

Issue Date: 07/31/2010

Expiration Date: 07/31/2014.

Will reapply within 3 to 4 months.

Resume Overview

Companies Worked For:

State of Ohio Department of Taxation
CVS Health
Lowe's Companies Inc.
HOOKS,REVCO,CVS

School Attended

Franklin University
Sinclair Community College
Miami Valley Career Technology Center
Wright State University
Chaminade Julienne High School

Job Titles Held:

Tax Examiner
Lead Pharmacy Technician
Customer Service Cashier
Pharmacy Technician

Degrees

Bachelor of Science : Accounting 05/2008
Bachelor of Science : Forensic Accounting 05/2008
Some College (No Degree) : Accounting
Licensed Emergency Medical Technician : Emergency Medical Technology 12/1999
Some College (No Degree) : Radiologic Technology
Some College (No Degree) : Accounting
High School Diploma 05/1996

Tax Examiner Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes