[Job Title] highly passionate about art, technology and the creative processes involved in video game creation. Qualified [Job Title] with [Number] years in fast-paced customer service and call center environments. Personable and professional under pressure. Friendly Sales Associate adept at working in diverse retail and customer service environments. Dynamic Hotel Desk Clerk highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail. Organized Front Desk Agent with strong interpersonal and computer skills. Background in customer service and support and accustomed to managing difficult client situations.
Active listening skills
Motivated team player
Superior time management
Tattoo FactoryTattoo Apprentice | Chicago, IL | May 2016 - April 2017
Priced merchandise, stocked the shop, and took inventory of supplies.
Cleaned and organized the store, including the checkout desk and displays.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Determined customer needs by asking relevant questions and listening actively to the responses.
Created custom drawings and paintings using fine oils, acrylics and charcoal on high quality canvas.
Learned new software packages in addition to traditional art methods.
Developed art and design concepts.
Contributed to the creative process through original ideas and inspiration.
Conference ServicesAt Your Service Desk Assistant | Chicago, IL | May 2016 - August 2016
Obtained signatures for financial documents and internal and external invoices.
Screened all visitors and directed them to the correct employee or office.
Assisted with event planning, including associated travel and logistical arrangements.
Maintained a clean reception area, including lounge and associated areas.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
Answered and managed incoming and outgoing calls while recording accurate messages.
Directed guests and routed deliveries and courier services.
Greeted and welcomed all hotel guests with a smile.
Accommodated guests' requests for [Request] and [Request].
Processed [Number] telephone and walk-in reservations per [Time period].
Reviewed account information and charges with guests during check-out.
Collaborated with maintenance and housekeeping to [Goal achieved].
Currently AttendingBiochemistry and Fine ArtsLoyola University ChicagoChicago, IL | 2018
High School DiplomaVilla Maria AcademyMalvern, Pennsylvania | 2013