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tasting room associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Personable Tasting Room Associate with advanced wine knowledge acquired over the past year in both tasting rooms and a three month internship in the cellar managing production. I have provided exceptional industry work in the production and delivery of fine wines at Chamisal and Malene located in the Central Coast of California. I am well-versed in providing knowledge of viticulture and effectively managing both high-traffic locations while increasing retail sales and building strong client relations.

Skills
  • Safety and Cleanliness Standards
  • Excellent Written and Verbal Communication / Interpersonal Skills
  • Brand Promotion & Social Media
  • Product Marketing & Wine Knowledge
  • Payment Processing and Wine Club Management
  • Ability to Lift 40 pounds and Operate Forklift/Tractor
  • Inventory Management and Experience with Cased Goods Storage
  • Exceeding Customer Expectations & Sales Goals
  • POS Software and TOCK Reservation System Knowledge
  • Team Leadership & Onboarding Duties
Education
California Polytechnic State University-San Luis Obispo San Luis Obispo, CA Expected in 05/2023 Bachelor of Science : Agricultural Communications - GPA :
Clovis Community College Clovis, CA, Expected in CCAPP - High School Enrichment Program : - GPA :
Buchanan High School Clovis, CA Expected in 06/2019 High School Diploma : - GPA :
  • GPA: 4.2
  • Member of Energy Academy Environmental Sustainability Pathway
  • Lifetime Member of California Scholarship Federation (CSF)
  • College Curriculum Enrichment Advanced Placement Program CCAPP
  • Varsity Soccer, Link Crew Leader, P.E. Tutor (Woods Elementary)
Certifications
  • OSHA Certified
  • Forklift / Tractor Knowledge
Work History
Remy Cointreau - Tasting Room Associate
Miami, FL, 10/2020 - Current
  • Open and close tasting room, host events of 40-100+ guests and prepare orders during daily transactions.
  • Greeted tasting room visitors and answered questions with upbeat attitude and professionalism.
  • Managed tasting room inventory, cleanliness and organization.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Gained customer loyalty and retention by delivering excellent tasting experiences.
  • Built relationships and increased business scope while adding clients to our wine club customer base and educate them on their benefits.
  • Increased business sales utilizing knowledge of enology, viticulture, the winemaking process and the several aspects of our featured varietals of chardonnay, grenache, pinot noir, and syrah.
University Of Colorado Boulder - Malene Wines Tasting Room Assistant
Boulder, CO, 10/2020 - Current
  • Improved operations through consistent hard work and dedication for to brand.
  • Developed and maintained courteous and effective working relationships.
  • Onboarded new employees and trained them on daily operations and wine knowledge.
  • Actively listened to customers, handled concerns quickly and resolved any reservation questions or concerns via confirmations.
  • Answerers phone calls, booked reservations, inputted customer data.
  • Helped with social media presence while updating feed and daily stories to increase integration with follower base.
  • Daily cleaning, restock, and inventory tasks.
  • Used TOCK and WineDirect software proficiently to save and record customer data/transactions.
  • Increase wine revenue with creative deals and selling points.
Chamisal Vineyards - Bottling & Cellar Internship
City, STATE, 12/2020 - 03/2021

Bottled, labeled and packed 12 uniquely selected wines for The Institute of Masters of Wines Exam. Prepared shipments that were sent out to students across the US and Canada to gain their MW credential.

  • Collaborated with Winemaker Fintan du Fresne and Associate Winemaker Brianne Chase to successfully bottle the 2020 vintages for both Malene Wines and Chamisal Vineyards.
Better Pest Control - Front Desk Assistant
City, STATE, 06/2017 - 09/2019

Inputted transactions, balanced daily customer receipts, prepared monthly statements, filed reports, received mail, answered client calls, sent out appointment reminders, made account deposits.

Additional Information

Knowledge: Agribusiness and Law, Biodynamics & Environmental Sustainability, Marketing and Sales , Social Media, Product Development, Water and Irrigation Rights, Wine and Culinary Knowledge

Interests: Agriculture and Supply Chain Management, Art, Music and Entertainment, Property & Land Development, World Market Trends

Affiliations
  • Cal Poly Agribusiness Club ABM/NAMA (2019-Present)
  • Cal Poly Real Estate Club (2021-Present)
  • Cal Poly Club 32 - Art & Design Club (2021-Present)
  • Energy Academy Environmental Sustainability Pathway Lifetime Member
  • CSF Lifetime Member
Accomplishments

Cal Poly, San Luis Obispo

  • Dean's List Spring 2021, Dean's List Winter 2021

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Resume Overview

School Attended

  • California Polytechnic State University-San Luis Obispo
  • Clovis Community College
  • Buchanan High School

Job Titles Held:

  • Tasting Room Associate
  • Malene Wines Tasting Room Assistant
  • Bottling & Cellar Internship
  • Front Desk Assistant

Degrees

  • Bachelor of Science
  • CCAPP - High School Enrichment Program
  • High School Diploma

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