Passionate versatile Sales and Marketing Business Executive with a focus on growing businesses. I have a proven track record of generating sustainable revenue and profit growth in rapidly changing, dynamic environments.
Core Competencies
Training & Development
Customer Satisfaction
Strategic Planning
Critical Thinking
Hospitality Industry Sales
Business Management
Process Management
Best Practices
P & L
Negotiations & Closing
Professional Experience
08/2016 to Current
Task Force Sales ProfessionalRedis Labs – Mountain View, CA,
Ensure consistent achievement of revenue goals and corporate direction.
Manages successful sales and service to national accounts established via brand partnerships.
Oversee all phases of sales and follow-up service.
Recruit, train, manage and develop multiply account managers on sales and account management best practices and techniques to exceed revenue and targets.
Provide forecasts and manage strategies to impact hotel property budget.
02/2015 to 08/2016
Regional Director of Sales & TrainingAmerican Golf Corporation – San Juan Capistrano, CA,
Monitored market conditions, product innovations and competitor activity.
Developed and executed annual sales plans and strategies for West Coast and Central region.
Strategically grew and maintained a base of 80-100 management clients in West Coast & Coast Region.
Managed corporate and local accounts by fostering relationships and negotiating complex contracts.
Collaborated and trained Director of Sales and Sales Managers to develop new sales strategies after the implementation of a new solution.
Demonstrated large strategic account marketing techniques including business case development, account profiling, solution selling, organization and presentation skills, legal liaison, implementation, and follow-up.
Developed and trained reps to achieve 121% quota in existing and new business development.
Excelled in sales targets and company polices to achieve $1.10M against a $1.1M quota.
Recognized as Top Team Revenue Producer 2015 and ranked #1 as sales representatives out of 22 representatives in the West Coast & Central region.
01/2014 to 02/2015
Director of Sales & MarketingRedis Labs – Austin, TX,
Led sales calls with team members to establish sales and customer retention goals.
Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations.
Maintained friendly and professional customer interactions. Trained in negotiations and time management.
Implementation of marketing plan for sales growth of Food and
Beverage department.
Created a Best Practices module for sales team.
Produced monthly report of production including revenue growth chart.
01/2012 to 01/2014
Director of System Training Hotel SystemsPro, LLC – City, STATE,
Facilitated onsite training, live webinar courses and one-on-one sessions for new users.
Created and offered specific training to help Director of Sales and Sales Managers maintain and improve productivity.
Developed a 20-page training manual, in both hard and soft copies.
Evaluated training materials based on feedback of existing courses and developed and delivered all technical training materials.
12/2010 to 01/2012
Corporate Sales ManagerDoubleTree By Hilton Hotel Houston Intercontinental Airport – City, STATE,
Emphasized product features based on analysis of customers' needs.
Attended trade shows and sales conferences.
Collaborated with colleagues to exchange selling strategies and marketing information.
Created strategies to develop and expand existing customer sales, which resulted in a10% increase in monthly sales.
Scheduled and completed an average of 20 appointments per week.
Collaborated with members of other departments to complete sales transactions.
Used networking opportunities to create successful, on-going business relationships.
12/2008 to 12/2010
Director of SalesHoliday Inn – City, STATE,
Implemented hotel’s marketing and sales plan.
Identified and maintained major client accounts
with satisfactory customer service.
Initiated brand resources to accumulate
potential business.
Analyzed competitor’s holdings for optimum
marketing advantages.
Hired and trained all sales staff for sales and catering positions.
Monitored customer preferences to determine focus of sales efforts.
Led sales calls with team members to establish sales and customer retention goals.
08/2006 to 12/2008
Corporate Sales ManagerThe Georgian Terrace – City, STATE,
Maintained friendly and professional customer interactions.
Scheduled and completed an average of 20 appointments per week.
Collaborated with members of other departments to complete sales transactions.
Used networking opportunities to create successful, on-going business relationships.
Other Professional Experience
Instructor: University of Phoenix
Courses taught: Media Influences on American Culture, Elements of University Composition and Communication I, Elements of University Composition and Communication II, Essentials of Contemporary Communication, Diversity Issues in Communication, Communicating in a Virtual Workplace, Effective Academic Writing
Adjunct Professor: Kennesaw State University
Course taught: Human Communication
Education and Credentials
Expected in 2017
Master of Science: Occupational Safety & Health/ Environmental Management Columbia Southern University - Orange Beach, AL GPA:
Expected in 2005
Master of Arts: Public Relations Southern University and A&M College - Baton Rouge, LA GPA:
Expected in 2003
Bachelor of Arts: Mass Communications Southern University and A&M College - Baton Rouge, LA GPA:
Certifications
Certified Hospitality Sales Professional
Additional Skills
Sales Software: Salesforce,Delphi, hotel SalesPro, hotel ServicePro, Hot SOS
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