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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Overview
Passionate versatile Sales and Marketing Business Executive with a focus on growing businesses. I have a proven track record of generating sustainable revenue and profit growth in rapidly changing, dynamic environments. 
Core Competencies
  • Training & Development 
  • Customer Satisfaction
  • Strategic Planning
  • Critical Thinking 
  • Hospitality Industry Sales
  • Business Management
  • Process Management
  • Best Practices
  • P & L
  • Negotiations & Closing
Professional Experience
08/2016 to Current
Task Force Sales Professional Redis Labs Mountain View, CA,
  • Ensure consistent achievement of revenue goals and corporate direction.
  • Manages successful sales and service to national accounts established via brand partnerships.
  • Oversee all phases of sales and follow-up service.
  • Recruit, train, manage and develop multiply account managers on sales and account management best practices and techniques to exceed revenue and targets.
  • Provide forecasts and manage strategies to impact hotel property budget. ​
02/2015 to 08/2016
Regional Director of Sales & Training American Golf Corporation San Juan Capistrano, CA,
  • Monitored market conditions, product innovations and competitor activity.
  • Developed and executed annual sales plans and strategies for West Coast and Central region.
  • Strategically grew and maintained a base of  80-100 management clients in West Coast & Coast Region. 
  • Managed corporate and local accounts by fostering relationships and negotiating complex contracts.
  • Collaborated and trained Director of Sales and Sales Managers to develop new sales strategies after the implementation of a new solution.
  • Demonstrated large strategic account marketing techniques including business case development, account profiling, solution selling, organization and presentation skills, legal liaison, implementation, and follow-up.
  • Developed and trained reps to achieve 121% quota in existing and new business development.
  • Excelled in sales targets and company polices to achieve $1.10M against a $1.1M quota.
  • Recognized as Top Team Revenue Producer 2015 and ranked #1  as sales representatives out of 22 representatives in the West Coast & Central region.  
01/2014 to 02/2015
Director of Sales & Marketing Redis Labs Austin, TX,
  • Led sales calls with team members to establish sales and customer retention goals.
  • Created and directed sales team training and development programs.
    Shared product knowledge with customers while making personal recommendations.
  • Maintained friendly and professional customer interactions.
    Trained in negotiations and time management.
  • Implementation of marketing plan for sales growth of Food and Beverage department.
  • Created a Best Practices module for sales team.
  • Produced monthly report of production including revenue growth chart.
01/2012 to 01/2014
Director of System Training Hotel SystemsPro, LLC City, STATE,
  • Facilitated onsite training, live webinar courses and one-on-one sessions for new users.  
  • Created and offered specific training to help Director of Sales and Sales Managers maintain and improve productivity.
  • Developed a 20-page training manual, in both hard and soft copies.
  • Evaluated training materials based on feedback of existing courses and developed and delivered all technical training materials.
12/2010 to 01/2012
Corporate Sales Manager DoubleTree By Hilton Hotel Houston Intercontinental Airport City, STATE,
  • Emphasized product features based on analysis of customers' needs.
  • Attended trade shows and sales conferences.
  • Collaborated with colleagues to exchange selling strategies and marketing information.
  • Created strategies to develop and expand existing customer sales, which resulted in a10% increase in monthly sales.
  • Scheduled and completed an average of 20 appointments per week.
  • Collaborated with members of other departments to complete sales transactions.
  • Used networking opportunities to create successful, on-going business relationships.
12/2008 to 12/2010
Director of Sales Holiday Inn City, STATE,
  • Implemented hotel’s marketing and sales plan.
  • Identified and maintained major client accounts with satisfactory customer service.
  • Initiated brand resources to accumulate potential business.
  • Analyzed competitor’s holdings for optimum marketing advantages. 
  • Hired and trained all sales staff for sales and catering positions.
  • Monitored customer preferences to determine focus of sales efforts.
  • Led sales calls with team members to establish sales and customer retention goals.
08/2006 to 12/2008
Corporate Sales Manager The Georgian Terrace City, STATE,
  • Maintained friendly and professional customer interactions.
  • Scheduled and completed an average of 20 appointments per week.
  • Collaborated with members of other departments to complete sales transactions. 
  • Used networking opportunities to create successful, on-going business relationships.
Other Professional Experience
Instructor: University of Phoenix
Courses taught: Media Influences on American Culture, Elements of University Composition and Communication I, Elements of University Composition and Communication II, Essentials of Contemporary Communication, Diversity Issues in Communication, Communicating in a Virtual Workplace, Effective Academic Writing
 
Adjunct Professor: Kennesaw State University
Course taught: Human Communication
Education and Credentials
Expected in 2017
Master of Science: Occupational Safety & Health/ Environmental Management
Columbia Southern University - Orange Beach, AL
GPA:
Expected in 2005
Master of Arts: Public Relations
Southern University and A&M College - Baton Rouge, LA
GPA:
Expected in 2003
Bachelor of Arts: Mass Communications
Southern University and A&M College - Baton Rouge, LA
GPA:
Certifications

Certified Hospitality Sales Professional

Additional Skills
  • Sales Software: Salesforce,Delphi, hotel SalesPro, hotel ServicePro, Hot SOS 
  • Desktop Publishing Software: Photoshop, Illustrator
  • Microsoft Office: Word, Excel, Publisher, PowerPoint, Outlook
  • GoToMeeting, GoToWebinar, GoToTraining
  • Prezi
Organizations
Alpha Kappa Alpha Sorority, Inc.

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Resume Overview

School Attended

  • Columbia Southern University
  • Southern University and A&M College
  • Southern University and A&M College

Job Titles Held:

  • Task Force Sales Professional
  • Regional Director of Sales & Training
  • Director of Sales & Marketing
  • Director of System Training
  • Corporate Sales Manager
  • Director of Sales
  • Corporate Sales Manager

Degrees

  • Master of Science
  • Master of Arts
  • Bachelor of Arts

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