Task Force Regional Sales & Catering Director resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Jessica Nicole Claire is a Experienced Sales, Catering & Marketing Manager with Results-driven, bringing outstanding analytical, multitasking and time management abilities with a 10 year background in a hospitality service environment with Strong negotiation skills. Overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential. Skilled in Microsoft Word, Excel, Customer Satisfaction, Cashiering, Inventory Management, and Time Management. Strong sales professional graduated from Flour Bluff High School Corpus Christi, TX - Diploma 2008. Over Enthusiastic with a natural drive to achieve personal and professional goals. Execute and support Hotel Customer Service Standards and Brand Standards. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve dramatic results.

  • Proficient in Microsoft Word, Excel, and Outlook.
  • Over 10 years in a hospitality service environment
  • Strong negotiation skills.
  • Over Enthusiastic with a natural drive to achieve personal and professional goals.
  • Execute and support Hotel Customer Service Standards and Brand Standards.
  • Strong understanding of negotiation and interpretation of contracts.
  • Proven ability to forecast top line revenues.
  • Ability to communicate effectively with public, employees and ownership teams, as well as train and lead a team of employees


STVT Vocational Training – Marketing and Media management – Certification 2012

Task Force Regional Sales & Catering Director, 03/2022 to Current
Transforming AgeBellevue, WA,
  • Meet and exceed revenue and proactive sales activity goals with a profitable and win-win selling approach.
  • Acquires referrals from existing accounts and clients.
  • Continually targeted and prospect for new business through telemarketing, individual creativity, community involvement, relationship building and innovation.
  • Utilized yield management techniques by profitably negotiating room rates and function space commitments to enhance the hotel's financial performance.
  • Maintained well-documented, accurate, organized, and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
  • Developed strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interaction.
  • Promptly followed up on all customer needs and inquiries in an efficient and expedient manner.
  • Focused on revenue-producing activity and maximized selling time by dedicating time on direct sales efforts.
  • Represent myself and the hotel with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude always.
  • Exhibit a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel.
  • Contribute to the hotel's overall sales effort during planning and strategy phases through research and knowledgeable input.
  • Actively participate in those community and trade organizations that most benefit the hotel's exposure to the community and the hotel's bottom line.
  • Perform other duties as assigned or deemed necessary by management.
  • Produce and distribute formal hotel communication such as BEOs, Resumes, etc. on a regular basis and within agreed upon internal deadlines.
  • Works closely with the Banquet Manager and Banquet Captains to ensure and maintain levels of service.
  • Greets customers at the start of every event. Make proper introduction and hand-off with the Event Operations team for the execution of details.
  • Ability to handle multiple customer and operational demands with a high degree of professionalism, operating often with time sensitive deadlines.
  • Ability to operate independently and with a high degree of autonomy requiring excellent organization, time management skills and self-motivation.
Director of Sales and Marketing, 02/2021 to 12/2021
First Interstate Bancsystem, Inc.Garden City, ID,
  • Oversee daily operations for the hotel and sales and marketing needs
  • Establish Corporate contracts, including government and city contracts
  • Promote, market, and facilitate events for vendors from inquiry to execution of event
  • Track and manage revenue numbers congruent to event budget numbers
  • Oversee individual event operations, including food/beverage preparations and technology needs
  • Manage corporate accounts, company and large group bookings for all events and accommodations
  • Oversee the planning and coordination of special events, weddings and large room blocks
  • Attend and host networking events
  • Complete action plans, make weekly Sales calls and field work, maintain rapport with established partnerships, and complete follow up sales calls
  • Provide support to the front desk and housekeeping departments as needed
  • Facilitate and manage preparations for off-site vendor fairs such as local festivals
  • Develop and maintain productivity reports
  • Responsible for donation management
  • Assist corporate with fiscal budget audits, creating sales and marketing plans
  • Maintain specific hospitality database and additional software programs such as Word, Excel, and PowerPoint
  • Complete tasks for direct billing accounts and address reservation issues
Director of Community Relations, 04/2020 to 01/2021
XadGurugram, IN,
  • Recruit volunteers and when necessary, coordinate lodging, transportation, food and other activities with volunteers, Construction Supervisor and Executive Director
  • Assist with the management of construction schedules and costs within established budgets and deadlines
  • Work closely with construction foreman to create an annual build schedule
  • Work with the Executive Director to pursue land opportunities to maintain the organization’s land inventory
  • Ensure proper safety training for volunteers on construction projects
  • Coordinate critical repair need with the construction team
  • Oversee the Brush with Kindness program
  • Establish and maintain relationships with potential and existing donors, including contractors, suppliers, individuals, businesses, community, and church groups to increase quality and quantity of merchandise donations
  • Post and sell items online and social media
  • Help Restore staff coordinate delivery/pickup schedule of donations
  • Conduct preventative maintenance checks on building and equipment; Maintain preventative maintenance records
  • Conduct facility inspections for frayed wires, change air filters, inspect equipment for needed
  • Serve as back-up support for warehouse needs
  • Conduct presentations and speaking engagements for potential and existing volunteers, representing Habitat for Humanity in a variety of settings
  • Identify and coordinate volunteer opportunities for all agency programs to align with Habitat’s mission
  • Maintain agency website and manage public media relations
  • Maintain a Live Binder and Volunteer database for HFHCC
  • Implement and maintain volunteer training, supervision, packets, and data files
  • Create monthly report of sales activities, expenses, volunteer hours and outreach efforts
  • Assist Executive Director with Disaster Response and Recovery efforts as needed
  • Assist with the development of Disaster and Specific Emergency Event plan for HFHCC
  • Serves on the Resource Development Committee
  • Provide support for all agency programs and staff
  • Provide Executive Director with weekly updates
  • Other duties as assigned
Sales & Marketing Manager, 06/2019 to 03/2020
Concord HospitalitySalt Lake City, UT,
  • Covid-19 layoff)
  • Oversee daily operations for the hotel and waterpark sales and marketing
  • Establish and maintain corporate, government, and city contracts
  • Responsible for all marketing and promotional tasks for resort special events, vendor events, and group guest events
  • Manage corporate accounts, company and large group bookings
  • Attend and host networking events to establish new accounts and develop community partnerships
  • Complete field work tasks, make weekly sales calls, maintenance, and follow up sales calls
  • Book bands and other entertainment for events held on-site at the resort and waterpark
  • Coordinate fundraisers held on site for various profit and non-profit organizations
  • Facilitate and manage preparations for off-site vendor fairs such as the Jazz Festival & Wedding fairs
  • Responsible for sales and marketing plans, direct billing accounts, donation management, and productivity reports
  • Assist with fiscal budget audits and Maintain event budget.
Sales & Catering Manager, 04/2017 to 06/2019
Hilton Garden InnCity, STATE,
  • Manage multiple phone line system
  • Build and maintain client relationships; Establish and manage corporate contracts
  • Manage operating budgets and assist with fiscal budget audits; Ensure monthly quotas are met
  • Provide support to the front desk, housekeeping, restaurant, and the bar area as needed
  • Attend networking events to increase local and corporate partnerships
  • Develop and manage daily and monthly productivity reports
  • Provide customer service excellence training to hotel staff
  • Maintain hospitality database and complete tasks for direct billing accounts; resolve reservation issues
Family Facilitator, 12/2016 to 08/2017
Benchmark Family ServicesCity, STATE,
  • Work with foster parents to ensure compliance with TDFPS agency policies
  • Provide Community outreach for agency events and information requests
  • Prepare weekly reports for recruiting placement locations for agency signs
  • Provide assistance to case managers and licensing staff
  • Assist with linking and coordinating services needed within the community for foster parents & foster children
  • Assist with maintaining records for children’s daily, medical, educational, and mental health needs
Front Desk Supervisor / Assistant Sales Liaison, 05/2013 to 12/2016
Hampton Inn & SuitesCity, STATE,
  • Answer multiple phone lines; make reservations; check guests in and out
  • Handle guest issues and requests, Work with management, housekeeping, and maintenance on quest needs
  • Ensure the front desk remains stocked and cleaned before the next shift arrives
  • Manage register balance for cash and credit card transactions
  • Attend weekly and monthly sales meetings
  • Handle 3rd party reservations such as Expedia and
  • Make online, phone, and walk-in reservations
  • Complete daily paperwork and reporting needs.
Education and Training
High School Diploma: , Expected in 05/2008
Flour Bluff High School - Corpus Christi, TX
  • Certifications:
  • STVT Vocational Training – Marketing and Media management – Certification 2012

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Flour Bluff High School

Job Titles Held:

  • Task Force Regional Sales & Catering Director
  • Director of Sales and Marketing
  • Director of Community Relations
  • Sales & Marketing Manager
  • Sales & Catering Manager
  • Family Facilitator
  • Front Desk Supervisor / Assistant Sales Liaison


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: