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TASC, Administrator Resume Example

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TASC, ADMINISTRATOR
Experience
TASC, Administrator, 08/2007 - 03/2015
  • Provide overall management of post-release corrections programs in Cook, Lake, and Will counties for parolees released from SWICC, Sheridan, Logan, Graham, and Decatur Correctional Facilities; Provide oversight of all service delivery based upon qualitative and quantitative goals; Monitor program compliance with all applicable statues, licenses, contracts, and guidelines; Network and advocate with funders, treatment personnel, and other collaborative entities; Create and implement policies and procedures that ensure programs operate to meet expected goals and outcomes, both externally and internally; Provide ongoing, proactive management of programs and 32 staff persons under my supervision; Analyze the performance of programs under responsibility and implements corrective action, if necessary; and Coached, trained, and motivated staff to exceed contractual benchmarks for the past 6 years.
Westcare, Clinical Supervisor, 01/2007 - 08/2007
  • Monitored the adherence to the policies and procedures of the program while embracing the mission, vision, and guiding principles of the organization; Conducted monthly quality assurance reviews of the treatment case files to ensure compliance with program standards; Maintained relationships with referring and supporting agencies such as Safer Foundation, Illinois Valley Community College, and Illinois Department of Corrections staff; Assisted and monitored data collection and statistical reporting for quality improvement purposes; and Supervised the daily work of 4 counselors and the activities of 80 inmates housed at Sheridan Correctional Facility.
Alcohol and Drug Counselor, 11/2004 - 07/2006Gateway Foundation
  • Completed comprehensive assessment with program guidelines, and formulated diagnostic impressions by conducting client interviews, reviewing substance abuse and treatment history, conferring with staff and referrals sources; Prepared individualized treatment plans which included developmentally appropriate goals, interventions, and necessary support or referral services.
  • Evaluated clients' response to treatment, and modified treatment plan or recommended treatment extensions as circumstances required; Prepared and conducted group counseling or therapeutic encounter sessions, facilitated discussion and interaction; enabled group members to understand and accept responsibility for their recovery process; Developed client discharge plans that integrated aftercare treatment as well as maintained client records in accordance with organizational, regulatory, accreditation, and contractual standards.
Major Account Executive, 12/1990 - 05/2003Blue Cross Blue Shield of Illinois
  • Served as liaison between Blue Cross Blue Shield and national employers groups such as Georgia Pacific, Accenture, United Airlines, and UPS; Planned, directed, and coordinated meetings with national employer account representatives to ensure their needs were consistently met; Coordinated meetings with internal departments to assess their progress in meeting my accounts' deadlines.
  • Conferred with department heads to obtain data required for planning department activities, such as status of work in progress and problems encountered; Negotiated administrative contractual agreements and annual renewals with national employer groups; Demonstrated effective presentation and communication skills; Expedited communication between upper level management and general personnel; Resolved account eligibility, billing, and claims discrepancies; and.
Education
January 2010University of St. Francis - Joliet, ILMaster of ScienceHealth Services AdministrationGPA: GPA: 3.89Health Services Administration GPA: 3.89
May 1987Lakeland College - Sheboygan, WIBachelor of ArtsBusiness AdministrationGPA: GPA: 3.0Business Administration GPA: 3.0
Professional Affiliations
National Association of Professional Women (NAPW) National Hook-Up of Black Women (NHBW-Joliet Chapter) National TASC Board Member Faces and Voices of Recovery Specialized Trainings Certified Alcohol and Drug Counselor (CADC) Residential Substance Abuse Treatment (RSAT) Instructor
Personal Information
TOT Facilitator abroad in Durbin, South Africa and Manila, Philippines on "Developing Community Based Recovery Support Systems" Professional and personal references are available upon request.
Additional Information
  • TOT Facilitator abroad in Durbin, South Africa and Manila, Philippines on "Developing Community Based Recovery Support Systems" Professional and personal references are available upon request.
Skills
administrative, billing, communication skills, contracts, counseling, client, clients, data collection, delivery, discharge plans, meetings, Network, organizational, personnel, policies, progress, quality assurance, quality improvement, reporting, supervision, treatment plan, treatment plans, vision
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Resume Overview

Companies Worked For:

  • Gateway Foundation
  • Blue Cross Blue Shield of Illinois

School Attended

  • University of St. Francis
  • Lakeland College

Job Titles Held:

  • TASC, Administrator
  • Westcare, Clinical Supervisor
  • Alcohol and Drug Counselor
  • Major Account Executive

Degrees

  • Master of Science Health Services Administration
    Bachelor of Arts Business Administration

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