Jessica Claire
Montgomery Street, San Francisco, CA 94105
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Links
- https://www.instagram.com/brooklynn_Claire/
- https://www.facebook.com/brooklynn.Claire
Professional Summary
Enthusiastic Tanning Consultant with almost a year of experience. Successful at personalized client care and multitasking. Offering a notable understanding of tanning safety and salesmanship of all tanning and non-tanning products with comprehensive knowledge of modern tanning trends and facilities. Dependable server with 3 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Skills
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Work History
06/2019 to Current
Tanning Consultant/Shift Leader Olive Garden – Brookfield, WI,
- Maintained clean and stocked front counter area.
- Updated computer system with client schedules, inventories and spa information.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Educated clients on health and safety of tanning facilities and procedures.
- Sold Lotion to clients to increase salon profits by [15]%.
- Used specified cleaning products in each guest room per company guidelines.
- Vacuumed, dusted and maintained common areas, including hallways and waiting areas.
- Maintained inventory of items that were placed in each guest room.
- Followed through with client requests to resolve problems.
- Handled guest complaints calmly and professionally.
- Directed telephone calls to appropriate departmental personnel.
- Refilled professional spa products as necessary.
- Remained polite when speaking with difficult guests on phone.
01/2019 to 11/2019
Sever/Bartender Apprentice Franklin Burger Co. – City, STATE,
- Monitored temperature of cases, shelves and storage areas and reported failures to manager.
- Greeted customers and answered any questions.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Set up advertising signs and displays on shelves, counters and tables.
- Ensured exceptional guest experiences through attentive service.
- Engaged in suggestive selling and other sales techniques.
- Assisted customers with carry-out service.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Provided attentive service and proactively assessed guest needs.
- Kept cases and shelves clean and well stocked.
05/2018 to 01/2019
Server Cracker Barrel – City, STATE,
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Prepared beverages and filled food orders for customers.
09/2014 to 07/2016
Competition Gymnastics Coach Let It Shine Gymnastics – City, STATE,
- Directed ambitious practice sessions to boost athletic abilities and teamwork.
- Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
- Created effective practice schedules and secured required facilities and equipment.
- Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
- Collaborated with coaches, students and administrators to run high-quality program.
- Implemented exercise programs and training strategies, which bolstered individual and team performance.
- Demonstrated steadfast adherence to safety standards.
- Reminded athletes and coaching staff to display and promote good sportsmanship with competing teams on and off field.
- Encouraged parent participation without detracting from lesson.
- Emphasized punctuality to students to always begin and end lesson on time.
- Prepared athletes for special competitions and tournaments.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Worked with both mentally and physically handicapped people and involved interactively in learning.
- Coordinated with other instructors and coaches to determine student advancement and progress.
Education
Expected in 05/2016
High School Diploma:
Centennial High School - Franklin, TN
Centennial High School - Franklin, TN
- Awarded Honors Diploma
Expected in
Bachelor of Science: Exercise Science/K-12 Education
The University of Tennessee - Chattanooga - Chattanooga, TN
The University of Tennessee - Chattanooga - Chattanooga, TN
Expected in
Associate of Science: Exercise Science
Columbia State Community College - Columbia, TN
Columbia State Community College - Columbia, TN
Accomplishments
- Rewarded by salon management for successfully achieving inventory sales goals.
- Recognized for outstanding customer service.
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School Attended
- Centennial High School
- The University of Tennessee - Chattanooga
- Columbia State Community College
Job Titles Held:
- Tanning Consultant/Shift Leader
- Sever/Bartender Apprentice
- Server
- Competition Gymnastics Coach
Degrees
- High School Diploma
- Bachelor of Science
- Associate of Science
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