Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Tanning Consultant with almost a year of experience. Successful at personalized client care and multitasking. Offering a notable understanding of tanning safety and salesmanship of all tanning and non-tanning products with comprehensive knowledge of modern tanning trends and facilities. Dependable server with 3 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

  • Product recommendations
  • Sunless tanning
  • Business opening and closing proficiency
  • Spray tanning expert
  • Client needs assessment
  • Trash waste and removal
  • Inventory and supply
  • Materials storage
  • Guest relations
  • Cleaning supplies
  • Reporting and documentation
  • High-volume dining
  • Beverage preparation
  • Food sales and promotion
  • Sale expertise
  • Menu memorization
  • To-go order preparation
  • Dining area cleanliness
  • Cash handling expert
  • Point of sale knowledge
  • Exercise planning
  • Athlete safety
  • Fitness assessments
  • Sports enthusiast
  • Team building
  • Communication abilities
  • Motivational leadership style
  • Multi-tasking
  • Dependable and punctual
  • Team-oriented
Work History
06/2019 to Current
Tanning Consultant/Shift Leader Olive Garden Brookfield, WI,
  • Maintained clean and stocked front counter area.
  • Updated computer system with client schedules, inventories and spa information.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Educated clients on health and safety of tanning facilities and procedures.
  • Sold Lotion to clients to increase salon profits by [15]%.
  • Used specified cleaning products in each guest room per company guidelines.
  • Vacuumed, dusted and maintained common areas, including hallways and waiting areas.
  • Maintained inventory of items that were placed in each guest room.
  • Followed through with client requests to resolve problems.
  • Handled guest complaints calmly and professionally.
  • Directed telephone calls to appropriate departmental personnel.
  • Refilled professional spa products as necessary.
  • Remained polite when speaking with difficult guests on phone.
01/2019 to 11/2019
Sever/Bartender Apprentice Franklin Burger Co. City, STATE,
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Greeted customers and answered any questions.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Assisted wait staff with timely food delivery and guest requests.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Ensured exceptional guest experiences through attentive service.
  • Engaged in suggestive selling and other sales techniques.
  • Assisted customers with carry-out service.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Provided attentive service and proactively assessed guest needs.
  • Kept cases and shelves clean and well stocked.
05/2018 to 01/2019
Server Cracker Barrel City, STATE,
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
09/2014 to 07/2016
Competition Gymnastics Coach Let It Shine Gymnastics City, STATE,
  • Directed ambitious practice sessions to boost athletic abilities and teamwork.
  • Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
  • Created effective practice schedules and secured required facilities and equipment.
  • Arranged and maintained gym equipment, setting aside unserviceable gym equipment for repair.
  • Collaborated with coaches, students and administrators to run high-quality program.
  • Implemented exercise programs and training strategies, which bolstered individual and team performance.
  • Demonstrated steadfast adherence to safety standards.
  • Reminded athletes and coaching staff to display and promote good sportsmanship with competing teams on and off field.
  • Encouraged parent participation without detracting from lesson.
  • Emphasized punctuality to students to always begin and end lesson on time.
  • Prepared athletes for special competitions and tournaments.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Worked with both mentally and physically handicapped people and involved interactively in learning.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
Expected in 05/2016
High School Diploma:
Centennial High School - Franklin, TN
  • Awarded Honors Diploma
Expected in
Bachelor of Science: Exercise Science/K-12 Education
The University of Tennessee - Chattanooga - Chattanooga, TN
Expected in
Associate of Science: Exercise Science
Columbia State Community College - Columbia, TN
  • Rewarded by salon management for successfully achieving inventory sales goals.
  • Recognized for outstanding customer service.

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Resume Overview

School Attended

  • Centennial High School
  • The University of Tennessee - Chattanooga
  • Columbia State Community College

Job Titles Held:

  • Tanning Consultant/Shift Leader
  • Sever/Bartender Apprentice
  • Server
  • Competition Gymnastics Coach


  • High School Diploma
  • Bachelor of Science
  • Associate of Science

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