Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Microsoft Office proficiency
Meticulous attention to detail
Time management
Strong problem solver
Billing and coding
Strong interpersonal skills
Accomplishments
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Provided exemplary customer service by greeting and assisting customers as they proceeded to check out.
Helped the store reach the desired quota of items per minute on a weekly basis.
Worked in a fast paced environment that requires efficiency under pressure.
Dealt with diverse customer population.
Handled cash and credit card transactions.
Keen knowledge of maintaining a cash register and other cash related procedures such as giving out and receiving change.
Sound understanding of traveler's checks, gift certificates, food stamps, refunds, and processing coupons.
Meticulous about work and maintained a high level of accuracy in all transactions.
Sales Associate, 03/2012 - 08/2012 Autonation, Inc. – Golden, CO,
Maintain constant presence on sales floors to address customer needs
Recommend, select, and help locate merchandise based on customers' needs and desires.
Sign up customers for rewards cards and inform of upcoming promotions
Stock the back room shelves with the inventory and also get correct sizes from the back room for the customers.
Maintain strong knowledge of current sales promotions, policies regarding payment and exchanges, and security practices.
Arrange window and in-store displays to promote and maximize weekly sales.
Accurately answer questions regarding the store and its merchandise from customers with extreme professionalism and politeness.
Maintain sales staff and teams in achieving and exceeding sales targets.
Assist in opening and closing cash registers, perform tasks such as counting money, separating charge slips, coupons and vouchers, balancing cash drawers and making deposits.
Utilized persuasive sales techniques to promote specials, gift cards and credit card applications.
Grocery Bagger, 06/2011 - 01/2012 HEB – City, STATE,
Exceptional manual dexterity to ensure repeated and coordinated use of hands, arms, wrists and fingers
Competent at adapting to change especially in circumstances which require employee rotation
Friendly and outgoing attitude
Committed to handle irate customers and adverse situations involving customers and coworkers
Establish and maintain working relationships with coworkers and supervisors
Ability to work well in a team and individually
Demonstrated the ability to bag groceries according to defined procedures.
Packed the purchased items in shopping bags and fasten the bags tightly.
I helped load the shopping carts with merchandise and proceed to the customer's vehicle.
Maintained a courteous personality and obliging attitude as well as good physical stamina.
I placed lost merchandise back at their proper place and cleaned the disorder created by customers.
Performed customer services and housekeeping duties for the store.
Well proficient in communicating effectively with coworkers and customers.
File Clerk, 2010 - 05/2011 Airborne Appraisers – City, STATE,
Read all kinds of incoming material to establish essential information, for example content or title
Highly skilled in sorting, filing, retrieving, storing and updating multiple files
Sort material in accordance with filing system used
In-depth knowledge of all filing systems and associated software
Add or remove data to file records Copy and fax, sort mail.
Assist with typing as required
Hands-on experience in adding new material to the filing system and creating new records as and when necessary
Locate and eliminate materials from files upon request
Interact with clients, visitors, staff and the public
Compiled, prioritized, and sorted, and processed files into local database.
Adjusted settings for format, page layout, line spacing, and other style requirements.
Transmitted work electronically to other locations upon request.
Researched further information for incomplete documents.
Maintained a hard copy backup of all sensitive information.
Performed other clerical duties such as answering telephone, sorting and distributing mail, running errands or sending faxes.
Education
Associate of Arts: , Expected in - Houston Community College - katy, TX GPA:
Coursework in Engineering, English and College Algebra. Coursework in Health Science.
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