Responsible and energetic, has worked in office setting for 4+ years of experience in scheduling and helping others in a office environments. Proficient multi-tasker with ability to manage multiple line phone system, records maintenance and high-volume business inquiries.
Greeted clients, showed to tanning facilities and educated on usage.
Cleaned tanning beds and facilities.
Scheduled client appointments over the phone and through email.
Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
Welcomed guests, provided answers to questions, and anticipated guests' service needs.
Used specific cleaning products in each guest room as per company procedures.
Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
Created agendas and communication materials for team meetings.
Delivered [Product or Service] to customer locations.
Handled all delegated tasks, including [Task] and [Task].
Improved customer satisfaction by finding creative solutions to problems.
Answered [Number] calls per [Timeframe] to answer customer questions.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
08/2017 to 07/2018
Lead Style AdvisorCarlie C's Iga – Roseboro, NC,
Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
Exceeded monthly sales goals [Number] times in year and surpassed overall store sales records by relentlessing focusing on customers.
Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
Operated cash register and credit card machine to receive payments worth up to $[Amount] daily.
Double-checked inventories and stocking for [Number] treatment and sale areas.
02/2016 to 07/2017
Seating HostessTexas Roadhouse – City, STATE,
Answered customers' questions about hours, seating, current wait time and other information.
Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
Cleaned seating area and checked restrooms every [Timeframe].
Tracked seated guests and available seating using [System].
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Assisted [Job title] by taking guests drink orders, [Task] and [Task].
Placed reservations through phone and email into [Software].
Managed guest expectations by relaying information regarding hours, wait times and specials.
Set up and decorated menu marketing boards with current specials information and drink features.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Notified servers after seating parties in section for prompt service.
Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
Enhanced guests' experiences by fulfilling special requests during visits.
Answered telephone to provide establishment information and take party reservations.
Checked dining and serving areas every [Timeframe] to verify proper cleanliness and Claireiness for guests.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
Answered phones politely and promptly, accurately recording and confirming reservations.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
02/2015 to 01/2016
BaggerDierbergs Markets – City, STATE,
Answered customer questions regarding products and store services.
Retrieved grocery carts from parking lot and returned to appropriate areas.
Illustrated solid work ethic and commitment through consistent attendance.
Assisted with organization and cleaning to maintain tidy store appearance.
Stocked shelves when needed and notated shortages.
Demonstrated product expertise and directed guests to product locations.
Greeted customers to build rapport to increase customer satisfaction.
Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
Returned unwanted merchandise to appropriate store shelves.
Collected shopping carts from parking lot and returned to store.
Education and Training
Expected in
Associate of Arts: Business Administration And Management Southwestern Illinois College - Belleville, IL GPA:
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