Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Responsible and energetic, has worked in office setting for 4+ years of experience in scheduling and helping others in a office environments. Proficient multi-tasker with ability to manage multiple line phone system, records maintenance and high-volume business inquiries.
- Front desk communications
- Cleaning services
- Organization and efficiency
- Multi-line telephone skills
- Business operations understanding
- Office equipment operations
|
- Flexible
- Tech-savvy
- Multitasking and prioritization
- Multitasking ability
- Security understanding
|
07/2018 to Current Tanning Consultant Benchmark Hospitality – Fontana, WI,
- Greeted clients, showed to tanning facilities and educated on usage.
- Cleaned tanning beds and facilities.
- Scheduled client appointments over the phone and through email.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
- Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
- Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
- Welcomed guests, provided answers to questions, and anticipated guests' service needs.
- Used specific cleaning products in each guest room as per company procedures.
- Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
- Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
- Created agendas and communication materials for team meetings.
- Delivered [Product or Service] to customer locations.
- Handled all delegated tasks, including [Task] and [Task].
- Improved customer satisfaction by finding creative solutions to problems.
- Answered [Number] calls per [Timeframe] to answer customer questions.
- Improved operations by working with team members and customers to find workable solutions.
- Earned reputation for good attendance and hard work.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
08/2017 to 07/2018 Lead Style Advisor Carlie C's Iga – Roseboro, NC,
- Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
- Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
- Exceeded monthly sales goals [Number] times in year and surpassed overall store sales records by relentlessing focusing on customers.
- Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
- Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
- Operated cash register and credit card machine to receive payments worth up to $[Amount] daily.
- Double-checked inventories and stocking for [Number] treatment and sale areas.
02/2016 to 07/2017 Seating Hostess Texas Roadhouse – City, STATE,
- Answered customers' questions about hours, seating, current wait time and other information.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
- Cleaned seating area and checked restrooms every [Timeframe].
- Tracked seated guests and available seating using [System].
- Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Assisted [Job title] by taking guests drink orders, [Task] and [Task].
- Placed reservations through phone and email into [Software].
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Notified servers after seating parties in section for prompt service.
- Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Answered telephone to provide establishment information and take party reservations.
- Checked dining and serving areas every [Timeframe] to verify proper cleanliness and Claireiness for guests.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
02/2015 to 01/2016 Bagger Dierbergs Markets – City, STATE,
- Answered customer questions regarding products and store services.
- Retrieved grocery carts from parking lot and returned to appropriate areas.
- Illustrated solid work ethic and commitment through consistent attendance.
- Assisted with organization and cleaning to maintain tidy store appearance.
- Stocked shelves when needed and notated shortages.
- Demonstrated product expertise and directed guests to product locations.
- Greeted customers to build rapport to increase customer satisfaction.
- Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
- Returned unwanted merchandise to appropriate store shelves.
- Collected shopping carts from parking lot and returned to store.
Expected in Associate of Arts: Business Administration And Management
Southwestern Illinois College - Belleville, IL
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Formatting
- Length
- Measurable Results
- Personalization
- Strong Summary
- Target Job