Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Responsible and energetic, has worked in office setting for 4+ years of experience in scheduling and helping others in a office environments. Proficient multi-tasker with ability to manage multiple line phone system, records maintenance and high-volume business inquiries.

Skills
  • Front desk communications
  • Cleaning services
  • Organization and efficiency
  • Multi-line telephone skills
  • Business operations understanding
  • Office equipment operations
  • Flexible
  • Tech-savvy
  • Multitasking and prioritization
  • Multitasking ability
  • Security understanding
Experience
07/2018 to Current
Tanning Consultant Benchmark Hospitality Fontana, WI,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Cleaned tanning beds and facilities.
  • Scheduled client appointments over the phone and through email.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products.
  • Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance.
  • Made sure that each guest room was locked after performing housekeeping services and maintained complete security of such rooms at all times.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Used specific cleaning products in each guest room as per company procedures.
  • Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Created agendas and communication materials for team meetings.
  • Delivered [Product or Service] to customer locations.
  • Handled all delegated tasks, including [Task] and [Task].
  • Improved customer satisfaction by finding creative solutions to problems.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
08/2017 to 07/2018
Lead Style Advisor Carlie C's Iga Roseboro, NC,
  • Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
  • Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
  • Exceeded monthly sales goals [Number] times in year and surpassed overall store sales records by relentlessing focusing on customers.
  • Created exceptional experiences for clients, built long-term relationships and helped clients find perfect style solutions to fit individual fashion needs while maximizing sales volume.
  • Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
  • Operated cash register and credit card machine to receive payments worth up to $[Amount] daily.
  • Double-checked inventories and stocking for [Number] treatment and sale areas.
02/2016 to 07/2017
Seating Hostess Texas Roadhouse City, STATE,
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Cleaned seating area and checked restrooms every [Timeframe].
  • Tracked seated guests and available seating using [System].
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Assisted [Job title] by taking guests drink orders, [Task] and [Task].
  • Placed reservations through phone and email into [Software].
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Notified servers after seating parties in section for prompt service.
  • Scheduled reservations, notified servers and managers of large groups in advance and prepared seating ahead of guests arrival.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered telephone to provide establishment information and take party reservations.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and Claireiness for guests.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
02/2015 to 01/2016
Bagger Dierbergs Markets City, STATE,
  • Answered customer questions regarding products and store services.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Stocked shelves when needed and notated shortages.
  • Demonstrated product expertise and directed guests to product locations.
  • Greeted customers to build rapport to increase customer satisfaction.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
  • Returned unwanted merchandise to appropriate store shelves.
  • Collected shopping carts from parking lot and returned to store.
Education and Training
Expected in
Associate of Arts: Business Administration And Management
Southwestern Illinois College - Belleville, IL
GPA:

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Resume Overview

School Attended

  • Southwestern Illinois College

Job Titles Held:

  • Tanning Consultant
  • Lead Style Advisor
  • Seating Hostess
  • Bagger

Degrees

  • Associate of Arts

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