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Tanning Consultant Resume Example

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TANNING CONSULTANT
Summary

Customer Oriented and motivated with highly organized nature and skills in balancing needs of clients in both personal and professional capacities. Ambitious student pursuing a Tourism and hospitality degree eager to contribute to my role in the company. Skilled in customer service, answering the phone, and fast paced environments. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Product recommendations
  • Safety trained
  • TanTrack master
  • Tanning expert
  • Payment processing knowledge
  • Cash management experience
  • Proper phone etiquette
  • Client satisfaction
  • Active listening
  • Coordination skills
Experience
Company Name | City, StateTanning Consultant12/2020 - 01/2021
  • Greeted clients, gave tours of the tanning facilities and educated on usage.
  • Maintained detailed records of client feedback and presented personalized products for each client.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Performed light housekeeping duties such as, cleaning beds, sweeping floors and sanitizing surfaces.
Company Name | City, StateCarhop05/2020 - 01/2021
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked and organized supplies to support operations and team productivity.
  • Fulfilled additional crew-related duties, including restocking, and maintaining nonstop operations.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
  • Completed orders by making specialty non-food items such as drinks, shakes and ice cream desserts.
  • Maximized satisfaction by assisting customers with navigating menus and customizable combinations.
  • Handled food safely to protect customers from harmful bacteria and prevent losses or delays from dropped items.
  • Carried trays weighing up to 15 pounds to correct cars.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Reported issues with customers and orders to supervisors.
  • Took orders, prepared foods and processed payments.
  • Delivered food within 4 minutes to meet quality and service standards.
  • Answered product and order questions accurately and professionally.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Performed food preparation tasks by prepping fruit, brewing coffee and tea.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Completed Carhop training program in less than a week
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Maintained knowledge of new offerings and upsold promotional items and specials.
Company Name | City, StateCashier/Stocker04/2019 - 05/2020
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager for remediation.
  • Assisted Managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed 100s of transactions per day with exceptional accuracy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving card issues.
Company Name | City, StateCrew Member03/2018 - 10/2018
  • Drove team success by completing assigned task quickly and accurately.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Verified orders and bagged items for easy transport.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reviewed contents on food trays to check receiving complete order.
  • Organized food items on serving trays and in carry-out packages.
  • Washed, peeled, cut and measured recipe ingredients.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Served drinks and prepared specialty beverages.
  • Received food orders from individuals and explained offerings.
Education and Training
Middle Tennessee State University | City, StateBachelor of Science in Tourism And Hospitality ManagementExpected in 05/2023
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Resume Overview

School Attended

  • Middle Tennessee State University

Job Titles Held:

  • Tanning Consultant
  • Carhop
  • Cashier/Stocker
  • Crew Member

Degrees

  • Bachelor of Science in Tourism And Hospitality Management

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