Jessica Claire
, , 100 Montgomery St. 10th Floor
(555) 432-1000 - - resumesample@example.com - -
(555) 432-1000 - - resumesample@example.com - -
Summary
Customer service and sales experience.
Skills
|
|
Experience
08/2021 to Current
Tanning Consultant Jack In The Box, Inc. – Dallas, TX,
- Greeted clients, showed to tanning facilities and educated on usage.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Cleaned and sanitized tanning beds and rooms.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Promoted and sold eyewear and swimwear products.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Updated computer databases with client and inventory data.
01/2021 to 08/2021
Tanning Consultant Hollywood Tans Salon – City, STATE,
- Greeted clients, showed to tanning facilities and educated on usage.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Scheduled client appointments by phone and through email.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Cleaned and sanitized tanning beds and rooms.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Promoted and sold eyewear and swimwear products.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Updated computer databases with client and inventory data.
05/2019 to 09/2020
Lead Hostess Ricos Tacos And Tequlia Bar – City, STATE,
- Enhanced guests' experiences by fulfilling special requests during visits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and Claire for guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Tracked seated guests and available seating using open table.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
04/2018 to 05/2019
Team Member Kilwins Chocolates & Ice Cream – City, STATE,
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Rotated through series of different stations based on team needs.
Education and Training
Expected in
Midlands Technical College - West Columbia, SC
Expected in 06/2021
High School Diploma:
Broadneck High School - Annapolis, MD
Broadneck High School - Annapolis, MD
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Measurable Results
- Personalization
- Target Job
- Word Choice
Resume Overview
School Attended
- Midlands Technical College
- Broadneck High School
Job Titles Held:
- Tanning Consultant
- Tanning Consultant
- Lead Hostess
- Team Member
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
*As seen in:
