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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Customer service and sales experience.

Skills
  • Product recommendations
  • Payment processing knowledge
  • Money handling
  • Experience in leadership
  • Effective customer upselling
  • Check payment processing
  • Decision-making
  • Working collaboratively
Experience
08/2021 to Current
Tanning Consultant Jack In The Box, Inc. Dallas, TX,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Cleaned and sanitized tanning beds and rooms.
  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Used cash registers to handle cash and credit card transactions, money and receipts.
  • Promoted and sold eyewear and swimwear products.
  • Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
  • Updated computer databases with client and inventory data.
01/2021 to 08/2021
Tanning Consultant Hollywood Tans Salon City, STATE,
  • Greeted clients, showed to tanning facilities and educated on usage.
  • Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
  • Scheduled client appointments by phone and through email.
  • Maintained detailed records of client feedback and treatment plans to present personalized care.
  • Cleaned and sanitized tanning beds and rooms.
  • Maintained knowledge of current sales, promotions and policies and answered customer questions.
  • Used cash registers to handle cash and credit card transactions, money and receipts.
  • Promoted and sold eyewear and swimwear products.
  • Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
  • Updated computer databases with client and inventory data.
05/2019 to 09/2020
Lead Hostess Ricos Tacos And Tequlia Bar City, STATE,
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and Claire for guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to seat guests quickly.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Tracked seated guests and available seating using open table.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
04/2018 to 05/2019
Team Member Kilwins Chocolates & Ice Cream City, STATE,
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Built and maintained working relationships with peers and upper management.
  • Looked for ways to go above and beyond job requirements.
  • Upheld high standards of productivity and quality in operations.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
  • Rotated through series of different stations based on team needs.
Education and Training
Expected in
:
Midlands Technical College - West Columbia, SC
GPA:
Expected in 06/2021
High School Diploma:
Broadneck High School - Annapolis, MD
GPA:

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Resume Overview

School Attended

  • Midlands Technical College
  • Broadneck High School

Job Titles Held:

  • Tanning Consultant
  • Tanning Consultant
  • Lead Hostess
  • Team Member

Degrees

  • High School Diploma

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