, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Customer service and sales experience.
- Product recommendations
- Payment processing knowledge
- Money handling
- Experience in leadership
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- Effective customer upselling
- Check payment processing
- Decision-making
- Working collaboratively
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08/2021 to Current Tanning Consultant Jack In The Box, Inc. – Dallas, TX,
- Greeted clients, showed to tanning facilities and educated on usage.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Cleaned and sanitized tanning beds and rooms.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Promoted and sold eyewear and swimwear products.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Updated computer databases with client and inventory data.
01/2021 to 08/2021 Tanning Consultant Hollywood Tans Salon – City, STATE,
- Greeted clients, showed to tanning facilities and educated on usage.
- Stayed up-to-date on latest tanning trends and recommended updates to facilities and treatment plans.
- Scheduled client appointments by phone and through email.
- Maintained detailed records of client feedback and treatment plans to present personalized care.
- Cleaned and sanitized tanning beds and rooms.
- Maintained knowledge of current sales, promotions and policies and answered customer questions.
- Used cash registers to handle cash and credit card transactions, money and receipts.
- Promoted and sold eyewear and swimwear products.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Updated computer databases with client and inventory data.
05/2019 to 09/2020 Lead Hostess Ricos Tacos And Tequlia Bar – City, STATE,
- Enhanced guests' experiences by fulfilling special requests during visits.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and Claire for guests.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Stayed attentive to server availability and table turnover to seat guests quickly.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Tracked seated guests and available seating using open table.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
04/2018 to 05/2019 Team Member Kilwins Chocolates & Ice Cream – City, STATE,
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Built and maintained working relationships with peers and upper management.
- Looked for ways to go above and beyond job requirements.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Completed skilled finishing work with excellent process knowledge and advanced manual dexterity.
- Rotated through series of different stations based on team needs.
Expected in :
Midlands Technical College - West Columbia, SC
GPA:
Expected in 06/2021 High School Diploma:
Broadneck High School - Annapolis, MD
GPA:
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