My professional background is not that long. I worked at FedEx Ground for two years. I have done a lot while working at FedEx as in moving up to do more things in the building instead of loading the trailers everyday. Once I proved that I was a good hard worker, I was moved to what they call "Smalls." It's where you would stand with a scanner and sort the packages into the right bin and then you would go around and bag them then the person who would bring you the smalls would take then to their right trailer. After doing that for a month or two I got my tugger license and when you receive that, you would go around and collect the "smalls" and bring them to the sorter. I did that off and on until I was moved to a "splitting tower" that's where you were trained by a "sorter" to sort the boxes that came on the belt by zip code and send them to the right bank. I did it all from unloading, loading, smalls, collecting, van lines, and sorting until I departed. After I departed I found a retail/sales job at Sun Tan City. There I was trained to run the store, run the cash register, clean, open and close the store, and know how to talk to clients and help them with what they need. If they needed help picking out a lotion, I would go and bring them to the shelf and ask them specific questions to help me narrow down my suggestions on to what lotion they would like. I also would help them with tanning memberships and explain how each membership works and what they come with. We also had monthly meetings at our headquarters and in those meetings we were taught about what's to come, new products, out monthly promotion, and how to better our store. We also had lotion trainings where we were taught about new lotions and all the details about the lotions. After my boss saw that I was doing an amazing job with my sales, I was asked if I wanted to become a "Salon Director" I took the offer and became a Salon Director for a while.
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I became "Package Handler Of The Month" while working at FedEx
Learned on how to become a better "people person" by becoming a Cosmetology student. Learned a lot more about the things I thought I already knew. They taught us how to run the front desk and answer the phone, take money, and make appointments, which was really nice because that again, helped me with my customer service skills. I was always scared that when my time came to start working on clients I would back out and not continue my education but I going to school with great people and they would calm me down and help me with my client. I built my own little cosmetology family there.
Customer Service
Kindness
Communication
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