Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

My professional background is not that long. I worked at FedEx Ground for two years. I have done a lot while working at FedEx as in moving up to do more things in the building instead of loading the trailers everyday. Once I proved that I was a good hard worker, I was moved to what they call "Smalls." It's where you would stand with a scanner and sort the packages into the right bin and then you would go around and bag them then the person who would bring you the smalls would take then to their right trailer. After doing that for a month or two I got my tugger license and when you receive that, you would go around and collect the "smalls" and bring them to the sorter. I did that off and on until I was moved to a "splitting tower" that's where you were trained by a "sorter" to sort the boxes that came on the belt by zip code and send them to the right bank. I did it all from unloading, loading, smalls, collecting, van lines, and sorting until I departed. After I departed I found a retail/sales job at Sun Tan City. There I was trained to run the store, run the cash register, clean, open and close the store, and know how to talk to clients and help them with what they need. If they needed help picking out a lotion, I would go and bring them to the shelf and ask them specific questions to help me narrow down my suggestions on to what lotion they would like. I also would help them with tanning memberships and explain how each membership works and what they come with. We also had monthly meetings at our headquarters and in those meetings we were taught about what's to come, new products, out monthly promotion, and how to better our store. We also had lotion trainings where we were taught about new lotions and all the details about the lotions. After my boss saw that I was doing an amazing job with my sales, I was asked if I wanted to become a "Salon Director" I took the offer and became a Salon Director for a while.

  • Client Communication
  • Very Friendly
  • Maintaining A Good Attitude With Rude Costumers
  • Helping People With What They Need

I became "Package Handler Of The Month" while working at FedEx

01/2015 to 06/2015 Tanning Consultant Taylor Corp | Los Angeles, CA,
  • I did a lot of things while working here, it was once you got the hang of it and had your own drawer, you worked alone. So once I had that I worked alone 98% of the time I worked there. I would help clients get a membership and explain everything that came with that membership they were looking at, I would help them with lotions if they needed it, explaining what type of bronzers are in it, if they had fair skin to use this type of lotion because it was all natural ingredients, if they like the tingle lotions that this one is best for you. I did a lot of that and every month us employees would go to Grand Haven to the main office and have training and meetings and we also had lotion training's telling us on what's new that's coming out and all the details about it so we know what to tell our clients. When I wasn't taking clients, I was cleaning the store just dusting, sweeping, doing laundry and folding it, washing the windows, vacuuming, cleaning the tanning beds after someone has been in there. When I would open of close the store for the day I would count all the drawers and make sure that they all were right, put them into the system and then count my drawer that I would be using for the day. Same thing when I closed, I would count down my drawer and then I would count down the other drawers and I had to make sure that they all matched the counts from the beginning of the day. I actually was a Salon Director In Training for a while. I made a nice little family working there with co-workers and clients.
04/2013 to 06/2015 Package Handler FedEx Ground | City, STATE,
  • I would load/unload the trailers, sort the boxes by zip code, collect and sort each smalls package and then bag them and then bring them to their right trailer. There was a lot of heavy lifting and moving heavy boxes or IC's. After 2 years of being there it all became easy but when I first started I would go home crying and sore as all could be, it was hard work loading those trailers fast like we had to. I loved this job though, made me realize how UPS and FedEx do everything to make sure their clients and customers get their packages on time.
Expected in May 2012 High School Diploma | Hesperia High School, Hesperia, MI GPA:
Expected in Oct 2015 | Cosmetology Regency Beauty Institute, Walker, MI GPA:

Learned on how to become a better "people person" by becoming a Cosmetology student. Learned a lot more about the things I thought I already knew. They taught us how to run the front desk and answer the phone, take money, and make appointments, which was really nice because that again, helped me with my customer service skills. I was always scared that when my time came to start working on clients I would back out and not continue my education but I going to school with great people and they would calm me down and help me with my client. I built my own little cosmetology family there.

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