Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic, friendly and eager to contribute to team success through hard work and excellent organizational skills. I'm Motivated to learn, grow and excel at anything I am mastering. I am successful at designing personalized client care plans and having an excellent eye for detail. I am Adept at educating customers on every thing they need and want to know. I have a comprehensive understanding of facility operations and safety protocols that are important to follow. I am a First-rate expert at customer communication, data entry and am commended for quickly and accurately learning new procedures.

Skills
  • Product recommendations
  • Data entry knowledge
  • Client needs assessment
  • Issue resolution
  • Reporting and documentation
  • Maintenance reports
  • Guest relations
  • Inventory and supply
  • Business opening and closing proficiency
  • Verbal and written communication
  • Cash register operation
  • Multi-tasking strength
  • Records Maintenance
  • Heavy lifting
  • Basic math skills
  • Good telephone etiquette
  • Adaptability
  • Adept multi-tasker
Work History
01/2020 to 03/2020 Tanning Consultant Arrivia | Chicago, IL,
  • Educated clients on health and safety of tanning facilities and procedures.
  • Maintained clean and stocked front counter area.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Updated computer system with client schedules, inventories and spa information.
  • Mentored newly hired attendants on company policies, cleaning procedures and customer service techniques.
  • Used specified cleaning products in each guest room per company guidelines.
  • Resolved customer problems, improved operations and provided exceptional client support.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Handled calls to address customer inquiries and concerns.
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Kept business operations moving smoothly by drafting sales reports and managing opening and closing procedures.
07/2018 to 01/2020 Head Waitress Sewell Corporation | San Antonio, TX,
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Established and maintained positive work environment to enhance retention and productivity.
02/2018 to 07/2019 Sales Associate Aldis Inc. | City, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated customers on promotions to enhance sales.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Used wireless radio frequency systems communication devices to communicate with colleagues.
  • Assisted other team members in navigating large loads.
07/2014 to 06/2017 Cashier Kirlin's Hallmark | City, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed weekly sales circulars and monitored price changes.
Education
Expected in High School Diploma | University of Kentucky, Lexington, KY GPA:
  • Continuing education in health care

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Resume Overview

School Attended

  • University of Kentucky

Job Titles Held:

  • Tanning Consultant
  • Head Waitress
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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