Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic, friendly and eager to contribute to team success through hard work and excellent organizational skills. I'm Motivated to learn, grow and excel at anything I am mastering. I am successful at designing personalized client care plans and having an excellent eye for detail. I am Adept at educating customers on every thing they need and want to know. I have a comprehensive understanding of facility operations and safety protocols that are important to follow. I am a First-rate expert at customer communication, data entry and am commended for quickly and accurately learning new procedures.
Skills
Product recommendations
Data entry knowledge
Client needs assessment
Issue resolution
Reporting and documentation
Maintenance reports
Guest relations
Inventory and supply
Business opening and closing proficiency
Verbal and written communication
Cash register operation
Multi-tasking strength
Records Maintenance
Heavy lifting
Basic math skills
Good telephone etiquette
Adaptability
Adept multi-tasker
Work History
01/2020 to 03/2020Tanning ConsultantArrivia | Chicago, IL,
Educated clients on health and safety of tanning facilities and procedures.
Maintained clean and stocked front counter area.
Assigned clients to appropriate facilities based on desired treatments and health needs.
Updated computer system with client schedules, inventories and spa information.
Mentored newly hired attendants on company policies, cleaning procedures and customer service techniques.
Used specified cleaning products in each guest room per company guidelines.
Resolved customer problems, improved operations and provided exceptional client support.
Maintained excellent attendance record, consistently arriving to work on time.
Handled calls to address customer inquiries and concerns.
Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
Kept business operations moving smoothly by drafting sales reports and managing opening and closing procedures.
07/2018 to 01/2020Head WaitressSewell Corporation | San Antonio, TX,
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Trained and guided team members to maintain high productivity and performance metrics.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Established and maintained positive work environment to enhance retention and productivity.
02/2018 to 07/2019Sales AssociateAldis Inc. | City, STATE,
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Educated customers on promotions to enhance sales.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Operated pallet jacks and forklifts to aid in safe transport of heavy items.
Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
Used wireless radio frequency systems communication devices to communicate with colleagues.
Assisted other team members in navigating large loads.
07/2014 to 06/2017CashierKirlin's Hallmark | City, STATE,
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Reviewed weekly sales circulars and monitored price changes.
Education
Expected in High School Diploma | University of Kentucky, Lexington, KYGPA:
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