Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Seasoned Floor Superviser offering more than 6 years dealing blackjack, roulette, Caribbean stud poker, Baccarat, 3 card Poker, Let it Ride, Texas Hold 'em, Poi Gou Poker, Mississippi Stud, Play 4 and craps. Creates an exciting, relaxed atmosphere that encourages patrons to return for additional visits. Charismatic Casino Host with a talent for relationship building and VIP services management in a casino setting. Seeks to deliver the highest quality of service to every casino guest. Games Dealer successful at building customer loyalty by engaging guests during play to optimize their casino experience.

  • Player development
  • Gaming rules
  • Guest services background
  • Cash handling processes and procedures
  • Identity theft training
  • CMS and LMS
  • Texas Hold'em
  • Roulette
  • Blackjack Switch
  • Conflict resolution techniques
  • Results-oriented
  • Adaptable
  • Energetic
  • Staff development

Managed a high-performing team of more than 6 casino dealers.

03/2002 to 06/2013
Table Games Supervisor Jamul Casino Jamul, CA,

Educated customers on game rules and mathematical probabilities of various wagers. Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests. Took and paid bets and retrieved cards.Inspected cards and equipment to be used in games to verify proper functioning. Maintained the integrity of table game operations by supervising blackjack and poker dealers. Processed customer transactions involving cash and casino chips.

Expected in 1989
Diploma: Hotel and Restaurant Management
Purdue University - Hammond, IN

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