Motivated Table Games Supervisor offering 13 years in casino gaming management. Seamlessly balances dealer supervision with promoting enjoyable patron experiences. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills. Clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.
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- Watched closely to catch errors and notified surveillance of irregularities.
- Monitored chips purchases, table inventories and player win ratios.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Oversaw area games to maintain security and compliance.
- Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
- Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
- Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Watched closely to catch errors and notified surveillance of irregularities.
- Monitored chips purchases, table inventories and player win ratios.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Oversaw area games to maintain security and compliance.
- Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
- Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
- Minimized losses by setting and enforcing bank levels and table limits by game type.
- Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Watched closely to catch errors and notified surveillance of irregularities.
- Monitored chips purchases, table inventories and player win ratios.
- Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
- Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
- Oversaw area games to maintain security and compliance.
- Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
- Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
- Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
- Efficiently managed accurate money transfers and protected transactions with standardized procedures.
- Eliminated customer service issues by quickly resolving disputes and correcting problems.
- Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
- Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
- Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
- Developed and maintained courteous and effective working relationships.
- Maintained excellent attendance record, consistently arriving to work on time.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Completed minor preventative maintenance and mechanical repairs on equipment.
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