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Table Games Supervisor Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Motivated Table Games Supervisor offering 13 years in casino gaming management. Seamlessly balances dealer supervision with promoting enjoyable patron experiences. Experienced in overseeing game tables with a close eye on accuracy, security and service standards. Talented trainer, team leader and manager with excellent problem-solving and relationship-building skills. Clear understanding of related laws, best practices and unauthorized behaviors. Observe floor operations to minimize house losses and maximize security. Well-organized in supervising teams and tackling customer service issues.

Skills
  • Monitoring chips purchases

  • Observing operations

  • Standards compliance

  • Overseeing games

  • Recordkeeping skills

  • Security management

  • Guest relations

  • Leading employees

  • Verbal and written communication

  • Microsoft Office

  • Conflict resolution

  • Teambuilding

  • Training & Development

  • Critical thinking

  • Good telephone etiquette

  • Basic math

  • Compassion

  • Computer proficiency

  • Responsible

  • Multitasking abilities

Skills

Monitoring chips purchases

:

Observing operations

:

Standards compliance

:

Overseeing games

:

Recordkeeping skills

:

Security management

:

Guest relations

:

Leading employees

:

Verbal and written communication

:

Microsoft Office

:

Conflict resolution

:

Teambuilding

:

Training & Development

:

Critical thinking

:

Good telephone etiquette

:

Basic math

:

Compassion

:

Computer proficiency

:

Responsible

:

Multitasking abilities

:
Work History
Table Games Supervisor, 01/2018 to Current
Jamul CasinoJamul, CA,
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored chips purchases, table inventories and player win ratios.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Oversaw area games to maintain security and compliance.
  • Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
  • Performed minor repairs or made adjustments to slot machines, resolving problems such as machine tilts and coin jams.
  • Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
  • Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
Table Games Supervisor, 05/2017 to 01/2018
Jamul CasinoJamul, CA,
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored chips purchases, table inventories and player win ratios.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Oversaw area games to maintain security and compliance.
  • Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
  • Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
  • Minimized losses by setting and enforcing bank levels and table limits by game type.
  • Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
Table Games Supervisor, 05/2008 to 12/2016
Jamul CasinoJamul, CA,
  • Watched closely to catch errors and notified surveillance of irregularities.
  • Monitored chips purchases, table inventories and player win ratios.
  • Interacted with guests to promote positive atmosphere by greeting with friendly tone and wishing good luck.
  • Trained employees in procedures, compliance standards and strategies for accomplishing objectives.
  • Oversaw area games to maintain security and compliance.
  • Watched gamblers on floor to isolate cheaters by identifying behaviors such as counting or marking cards.
  • Enhanced control systems and monitoring procedures to maintain game compliance with casino standards.
  • Met coverage demands by moving dealers around and reorganizing strategies based on current needs.
  • Efficiently managed accurate money transfers and protected transactions with standardized procedures.
  • Eliminated customer service issues by quickly resolving disputes and correcting problems.
  • Monitored game operations to enforce house rules as well as tribal, state and federal regulations.
  • Boosted customer loyalty by offering consistent gaming standards and closely controlling dealers.
  • Enforced safety rules and reported or remove safety hazards as well as underage, intoxicated or disruptive guests.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Successfully maintain clean, valid driver's license and access to reliable transportation.
  • Completed minor preventative maintenance and mechanical repairs on equipment.
Education
High School Diploma: , Expected in 05/1986
Aleksa Santic Gimnazia - Mostar, Bosnia And Herzegovina,
GPA:
Languages
Serbian:
Native or Bilingual
Negotiated:
Croatian:
Native or Bilingual
Negotiated:

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Resume Overview

School Attended
  • Aleksa Santic Gimnazia
Job Titles Held:
  • Table Games Supervisor
  • Table Games Supervisor
  • Table Games Supervisor
Degrees
  • High School Diploma

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