A management position that presents a challenge. I would like to use my gaming and customer service experience, along with computer skills and a positive attitude to help the organization reach the full potential possible in the areas I can affect.
Efficient employee scheduling
Exceptional interpersonal communication
Email and Internet
Apex (cardroom accounting database)
Table Games Dealer,, 09/2012 to Current Chumash Casino Resort – Santa Ynez, California
Pleasant interaction and service to our customers while dealing Mystery Card Roulette, 6 deck and Double deck Blackjack, Spanish 21, Pai Gow Poker, EZ Baccarat, Mini Baccarat, Ultimate Texas Hold 'em, Mississippi Stud, Three Card Poker, Four Card Poker and Let It Ride.
Table Games Operations Manager/Shift Manager/Dealer, 10/2008 to 09/2012 Oceana Casino – Oceano, California
Spearheaded the growth of this small cardroom by creating a better environment for the customer base. This included courteous interaction with guests, training employess to always display a professional positive attitude, and creating consistent exciting games with focus on an outstanding guest experience. Supervised all casino floor operations, Employee training, Budget management and purchasing, Tournament design and structure, Organized on and off-site charity events, Designed and implemented promotions, Marketing, Employee work schedules, Implemented and developed Blackjack to casino, Wrote casino operation procedures, Counted Drops, Handled all cage transactions and closing reports, Player development and customer relations, Problem solving, Employee hiring, corrective action and termination..
Dealt Blackjack, Limit and No Limit Texas Hold'em, Omaha, 5 Card Draw and Pineapple.
Poker Dealer, 06/2006 to 06/2010 Old Cayucos Tavern – Cayucos, California
Dealt Limit and No Limit Texas Hold 'Em while providing excellent customer service.
High School Diploma: General Education, Mount Miguel High School - La Mesa, California Top 10% of class
Environmental Horticulture Science, Cal Poly - San Luis Obispo, California
General Education, Cuesta College - San Luis Obispo, California