Table Games Dealer Resume Example
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TABLE GAMES DEALER
Professional Summary
Highly motivated professional business oriented individual with a desire to work with a company that has the same aspirations. I can create a positive work environment while still maintaining a level of professionalism that increases employee and customer retention and loyalty.
Skills
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Work History
Table Games Dealer, 08/2019 to Current
Company Name – City, State
Company Name – City, State
- Assessed and calculated multiple players' cards against table competitors and house hands to determine round or game results, winners, correct wagers and rotation of play.
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
Life and Health Insurance Agent, 05/2012 to Current
Company Name – City, State
Company Name – City, State
- Exceeded corporate quotas for monthly policy sales. I currently hold the record for bringing the third largest account in Colonial history to the company.
- Provided coverage option information to assist clients in protecting assets.
- Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Maintained high standards of customer service by building relationships with clients.
- Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
- Obtained underwriting approval by completing application for coverage.
- Upsold additional products and services after identifying customer needs and requirements.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Approached potential clients by using direct marketing techniques, including mailings and phone contacts.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension
Table Games Dealer, 08/2007 to 02/2012
Company Name – City, State
Company Name – City, State
- Collected bets from game losers and paid out winnings to game winners, keeping each hand running smoothly and efficiently.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money and gaming equipment efficiently.
- Monitored players during each hand to identify possible cheating or other unscrupulous behavior.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Used strong understanding of poker rules and regulations to deal cards accordingly while encouraging fast-paced and congenial gaming among patrons.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money and cards.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
General Manager, 08/1992 to 01/2006
Company Name – City, State
Company Name – City, State
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
- Implemented innovative programs, including retention and discipline to increase employee loyalty and reduce turnover.
- Managed budget implementations, employee reviews, training, schedules and vendor negotiations.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Worked directly with business owner, the deceased, Steve Guarnera business owner to brainstorm, discuss strategy and resolve any customer issues.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Education
High School Diploma: 05/1986
Bowlegs High School - City, State
Bowlegs High School - City, State
Associate of Science: General Studies, 05/1988
Seminole Junior College - City
Seminole Junior College - City
BBA: Business Administration/ Minor Human Resources, 12/2005
University Of Central Oklahoma - City
University Of Central Oklahoma - City
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Resume Overview
School Attended
- Bowlegs High School
- Seminole Junior College
- University Of Central Oklahoma
Job Titles Held:
- Table Games Dealer
- Life and Health Insurance Agent
- General Manager
Degrees
- High School Diploma : 05/1986
Associate of Science : General Studies , 05/1988
BBA : Business Administration/ Minor Human Resources , 12/2005
