svp chief administrative officer resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Professional Summary
Forward-thinking Senior Executive with proven record of accomplishment in banking and human resources during 16-year career. Driven and ambitious change manager dedicated to continuous business improvement focused on leadership of employees, enhancing revenue and streamlining business operations.
Skills
Organizational development
Leadership
Communication
Employee Relations
Strategic planning
Product management
Staff development & Employee Relations
Coaching & Mentoring
Business planning
Benefits administration
Training and development
Talent management
Conflict resolution
Education
Bachelor of Arts: English Language And Literature, Expected in - Southern New Hampshire University - Hooksett, NH GPA: Status -
Master of Science: Organizational Leadership, Expected in - Southern New Hampshire University - Hooksett, NH GPA: Status -
Also received a Graduate Certificate in Human Resource Management
Certificate From 2-year Program: , Expected in 2018 - New England School For Financial Studies - , GPA: Status -
Work History
SVP, Chief Administrative Officer, 11/2018 - Current Damariscotta Bank & Trust – City, STATE,
Presented and discussed strategy and initiative progress with senior business leaders and board of directors.
Partnered with business leaders to achieve financial performance, expand customers and services and foster inclusive culture for all employees.
Developed, coached and provided feedback to managers that direct department and branch activities to implement the organization's policies including branch administration, human resources, marketing, compliance and operations.
Oversaw the development and implementation of proactive compensation, benefits and retirement programs to provide engagement, incentives and rewards for effective employee performance and ensure attraction and retention of skilled talent.
Oversaw the implementation of programs, tools and processes designed to improve leadership and employee performance & engagement, productivity, training & development opportunities, succession planning, job satisfaction and business results.
VP, Human Resources Officer & Branch Administrator, 10/2007 - 11/2018 Damariscotta Bank & Trust – City, STATE,
Transformed skills and success of individual managers and department heads with one-on-one coaching sessions, training facilitiation and other methods.
Executed human resources and business strategy supporting direction of organization including creating an Onboarding Program, Professional Development Program, quality and meaningful performance management solutions, and branch sales and service goals.
Increased efficiency by analyzing data and maximizing opportunities for improved productivity and processes across several areas.
Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
Led the creation of a culture that ultimately has been a 'Best Place to Work in Maine' for the last 4 years of out 4 years that we have entered.
Assumed a central role in the bank's strategic planning process.
Developed a marketing function in the organzation that included implementing social media, leading the makeover of our bank's website and ultimately moving the role to an additional staff member.
Assistant Human Resources Officer & Branch Admin, 04/2007 - 10/2007 Damariscotta Bank & Trust – City, STATE,
Mentored by the VP, Human Resources Officer & Branch Administrator in preparation of moving into her role upon her retirement.
Performed various human resources and branch administration functions as assigned.
Corporate Trainer & Special Projects Officer, 09/2004 - 04/2007 Damariscotta Bank & Trust – City, STATE,
Identifed by senior leadership as a high potential as they created this position for me to retain my employment upon my graduation with my undergraduate degree.
Developed training programs to meet company objectives.
Developed effective training manuals, modules and teaching aids.
Was assigned various projects by senior management including work on the Bank's Business Continuity Plan, working with an external vendor on the recreation of our customer website, researching, and implementing and introducing new products and services
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Conducted financial training with schools and civic organizations.
Became in integral resource in the human resources department taking on human resource fuctions as assigned.
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Resume Overview
School Attended
Southern New Hampshire University
Southern New Hampshire University
New England School For Financial Studies
Job Titles Held:
SVP, Chief Administrative Officer
VP, Human Resources Officer & Branch Administrator