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Surveillance Coordinator Resume Example

Resume Score: 90%

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SURVEILLANCE COORDINATOR
Executive Profile

Possess more than 15 years security and Surveillance Also has extensive floor security experience and loss prevention.

Skill Highlights
  • Customer-oriented
  • Employee relations
  • Negotiations expert
  • Budgeting expertise
  • Business operations organization
  • Leadership/communication skills
  • Self-motivated
  • Employee relations
  • Microsoft Office proficiency
  • Proper phone etiquette
  • Articulate and well-spoken
  • Time management
  • Flexible
  • Meticulous attention to detail
  • Professional and mature
  • Works well under pressure
  • Self-starter
  • Scheduling
Core Accomplishments

Formally recognized for playing an instrumental role in the implementation of cost savings measures.Managed surveillance department shift operations with a staff of three.Detected and apprehended professional organized crime rings, resulting in $1,000,000 in recovered. fundsSpearheaded the design and implementation of a successful new card access system.Developed and implemented three information security and risk management programs covering everything from assessment to management to optimization.Upgraded company surveillance system to more than one hundred security cameras.

Professional Experience
Surveillance Coordinator
January 2012 to January 2013
Carnival Corp - Miami, FL

Surveillance footage reviews Guest background checks Gaming reviews (Blackjack, Roulette, Dice, Fun-21, Three Card Poker, Spanish-21, Caribbean Stud Poker, Cage Operations, and Slot Operations) Surveillance equipment installation and repairs Surveillance reports database maintenance.Installed, maintained and repaired security systems and programmable logic controls.Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.Designed security policies, alarm response protocols and access card guidelines.Recommended improvements in security systems and procedures.Monitored the entire facility using CCTV while simultaneously performing dispatch duties.Reduced general liability claims by 60% through safety audits and training.Conducted site reviews and security audits and made recommendations to management based on findings.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.Counseled management on how to cut spending without compromising the safety and security of the company's assets.Developed and implemented training procedures for all newly hired personnel.

Surveillance Supervisor
October 2006 to January 2011
Gulfstream Race track and casino - Hallandale, FL

Monitor casino floor, poker games, PAY offs, Money exchange, Cashiers, restaurants, and Slot machines Enforce Casino and state Gaming rules and regulations. Conduct Investigations and maintain all documents and information pertaining to investigations Keep accurate records Money movement in casino Maintain open communication with casino management and state (DBPR).Managed staff schedules for all shifts and events to minimize overtime costs.Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.Developed and implemented training procedures for all newly hired personnel.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.Reduced general liability claims by 80% through safety audits and training. Helped Designed security policies, alarm response protocols and access card guidelines.

Security supervisor
October 2005 to October 2006
Weam - Miami Beach, FL

Supervise and maintain Museum security High Value art securing Schedules Alarms and CCTV equipment maintenance.Managed more than ten security officers for educational institutions, public facilities and private businesses.Managed staff schedules for all shifts and events to minimize overtime costs.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.

Surveillance operator / Floor security
January 2005 to December 2005
Horizon Edge Casinos - Miami Beach, FL

Monitor casino floor (Table Games, PAY offs, Money exchange, Cashiers, Table pits, and Restaurants) Enforce Casino Gaming rules and regulations Help and conduct Investigations Keep accurate records Money movement in casino Conduct open communication with casino manager.

Security officer/surveillance operator
December 2003 to January 2005
Casino Princesa - Miami Beach, FL

Reported to SEC/SURV Manager Surveillance and Security investigations Enforce Gaming company rules Conducted back ground checks Conducted internal audits on different departments: Cashier/F&B/Slot Department/Marine Department.Spearheaded the use of high-tech surveillance software to provide full security coverage in the casino.

Security Manager
February 1997 to April 2002
Cognisa Security - Miami Beach, FL

Installed, maintained and repaired security systems and programmable logic controls.Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.Designed security policies, alarm response protocols and access card guidelines.Recommended improvements in security systems and procedures.Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.Monitored the entire facility using CCTV while simultaneously performing dispatch duties.Reduced general liability claims by 90% through safety audits and training.Hired, trained and managed a staff of 30 officers.Conducted site reviews and security audits and made recommendations to management based on findings.Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.Developed and implemented training procedures for all newly hired personnel.Spearheaded the use of high-tech surveillance software to provide full security coverage in warehouse's.Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.

Education
Certificate : High School, 1995South Miami Senior High - Miami, FL, usa

High school

Certificate : Dell Server SystemsDell Computers - 01/04 Certificate - Dell Server Systems
Certifications
Certificate - Dell Notebook Certificate - Dell Desktop Certificate - Dell Server Systems
Skills
Exchange, Games, Security, Maintenance, 35 Wpm, Audits, Cashier, Excel, Internal Audits, Sec, Typing, Windows Xp, Database, Operations, Cctv, Equipment Maintenance
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Carnival Corp
  • Gulfstream Race track and casino
  • Weam
  • Horizon Edge Casinos
  • Casino Princesa
  • Cognisa Security

School Attended

  • South Miami Senior High

Job Titles Held:

  • Surveillance Coordinator
  • Surveillance Supervisor
  • Security supervisor
  • Surveillance operator / Floor security
  • Security officer/surveillance operator
  • Security Manager

Degrees

  • Certificate : High School , 1995
    Certificate : Dell Server Systems

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