Support Staff Member Resume Example
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SUPPORT STAFF MEMBER
Professional Summary
Effective professional with experience managing multiple administrative tasks simultaneously within fast-paced environment. Comfortable working autonomously while delivering high-quality results. Excellent attention to detail, communication and writing skills.
Skills
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Work History
- Support Staff Member
- Trudeau Memorial Center
- Coventry , RI
- July 2019 to Current
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Interacted with clients professionally by phone, email or in-person to provide information and directed to desired staff members
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Developed and updated spreadsheets and databases to track, analyze and and boost team efficiency
- Developed correspondence letters, memos and emails
- Coordinated with referring facilities to meet standards for follow-up processes
- Created and updated digital files to maintain current, accurate and compliant documentation
- Successfully scheduled patient appointments and placed reminder calls while double-checking files to deliver exceptional customer experience
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Verified insurance benefits or eligibility and documented in Credible system
- Opticians Assistant
- Eye-Mart
- City , STATE
- May 2018 to May 2019
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Assisted with insurance questions, eligibility and prior authorizations of medications and glasses.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Managed check-in and check-out procedures, verified patient information and submitted lens orders.
- Daycare Room Leader
- Kiddicat Daycare
- City , STATE
- February 2017 to May 2018
- Created and taught lesson plans appropriate for age group 6 weeks to 12 years
- Assessed children's progress and restructured teaching style accordingly
- Communicated and collaborated with staff members to insure a positive and fair treatment of all children
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
- Taught children importance of patience and understanding
- Communicated openly with children's parents about daily activities and behaviors
- Engaged with children on individual basis to build positive relationships and promote learning
- Encouraged curiosity, exploration and problem-solving appropriate to children's development levels
Education
- High School Diploma
- Salina High School South
- City
- 2008
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Resume Overview
School Attended
- Salina High School South
Job Titles Held:
- Support Staff Member
- Opticians Assistant
- Daycare Room Leader
Degrees
- High School Diploma
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