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support staff assistant resume example with 7+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Professionally Seeking a Challenging Position Within An Organization Providing Professional And Excellent Care And Diverse Needs. Experienced Therapeutic Support Clinician, Certified Patient Assistant, Behavioral Health Technician, Unit Clerk, Currently working as a System Support Staff for the Philadelphia School Board at Mayfair Elementary School

Skills
  • Nursing skills for dementia and acute and long term care in a facility setting
  • Wound care skills
  • Trait tube skills
  • Daily living activities for residents and rehab clients
  • Assessment on behavior abnormal cognition

Proficiency in CPR/First Aid

  • Knowledge of hoya lift and blood pressure machine and temperature gages
  • Assisting in movement in transfer equipment
  • Daily report of residents progress
  • Hospice training
  • Rescue training
  • Monthly training of new and improving technics
  • Training and development
  • Client-focused
  • Quick learner
  • Reports generation and analysis
  • Microsoft Office
  • Computer proficient
  • Teacher support
  • Smart Board
  • Progress reporting
  • Group and individual instruction
  • Educational assistance
  • Student needs support
  • Faculty support
  • Teacher collaboration
  • Classroom management
  • Social development and integration
Work History
08/2018 to Current Support Staff Assistant Hca | Kissimmee, FL,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Received training and certification from Professional Development Classes and In-services to represent brand, explain technical functions of mobile devices and guide product selection by customers
  • Worked with Vice Principle and Para Professionals to resolve Learning Outcomes for Students , improve operations and provide exceptional customer service
  • Developed team communications and information for Cornerstone meetings
2015 to 10/2017 Patient Care Assistant St. Joseph Health | Fullerton, CA,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
  • Collected vitals and biological samples to support diagnostic plans and ongoing assessment strategies
  • Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
  • Contributed to efficient unit operations by keeping patient and facility paperwork current and accurate
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries
  • Responded to patient lights to handle needs and enhance overall comfort
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
  • Maximized preventative care utilization to reduce hospital burden and help eliminate readmissions
  • Met with patients and families to discuss care and plan of action for future
  • Ensured patient health and comfort by performing procedures and explaining medical practices and processes
  • Facilitated communication between all hospital departments
02/2013 to 11/2014 Behavioral Health Specialist Roxborough Memorial Hospital | City, STATE,
  • Worked closely with adults and children in various settings, including in community, at residential facilities and within homes
  • Created all documentation, including progress reports, assessments and charting within required timeframes
  • Trained residential staff on symptoms management and intervention strategies for clients with various behavioral issues
  • Identified appropriate treatment resources and recommended patients for these services
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
  • Developed individual treatment goals based on history and diagnosis
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients’ level of functioning
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
  • Provided counseling and support to clients with drug and alcohol abuse issues
  • Displayed sensitivity to the cultural and linguistic needs of the clients and families served
  • Completed required documentation in a timely manner
  • Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources
Education
Expected in 06/2019 Associate of Arts | Theology Lancaster Bible College, Lancaster, PA GPA:
Expected in 09/1979 High School Diploma | Harbor High School, Baltimore, MD GPA:
Expected in 06/2012 Certification in Behavioral Health Technician | Behavioral Health Philadelphia University, Philadelphia, PA GPA:
Expected in | Human Resources Management Lancaster Bible College, Lancaster, PA GPA:
Certifications

certification of registration 10025564 nurse aide registry

behavioral health technician license

certified in clinical behaviors/ emotional unbalances
CPR/ first aid certified
child abuse certified
associates degree
Accomplishments

Wrote and edited documents to keep staff informed on policies and procedures.

Protective Services

  • Applied safety procedures and policies as outlined in Department Safety Manual
  • OSHA TRAINING
  • Continuing Education
  • Continued Child Education And Policies
  • Supported 1 classroom teachers in implementing a developmentally-appropriate curriculum for a group of 30 students

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Resume Overview

School Attended

  • Lancaster Bible College
  • Harbor High School
  • Philadelphia University
  • Lancaster Bible College

Job Titles Held:

  • Support Staff Assistant
  • Patient Care Assistant
  • Behavioral Health Specialist

Degrees

  • Associate of Arts
  • High School Diploma
  • Certification in Behavioral Health Technician
  • Some College (No Degree)

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