support coordinator support coordinator supervisor resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

  • Priority management
  • Business Development
  • Business administration
  • Business planning
  • Team Building
  • Leadership
  • Staff Management
  • Training and mentoring
Work History
10/2008 to 09/2010
Support Coordinator/Support Coordinator Supervisor Salvation Army Usa Mason City, IA,
  • Assisting 35 individuals with disabilities and/or their caregivers in making informed decisions to access supports based on individual's needs, abilities, resources and personal preferences.
  • Helped to enable individuals with disabilities to lead exciting meaningful lives in community of their choosing.
  • Became highly proficient and was made supervisor of 6 other EDA/ADHC support coordinators prior to that particular sector closing in region 7.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
  • Established and updated work schedules to account for changing staff levels and expected workloads
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Coordinated individual duties after careful evaluation of each Support Coordinator's skill level and knowledge
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities
05/2007 to 10/2008
Ministry Assistant Trinity Baptist Church City, STATE,
  • Maintained all aspects of daily operations of Single Adult Ministry of largest Baptist Church in Southwest Louisiana.
  • Manage and maintain Singles Minister's schedule.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • File and retrieve corporate documents, records, and reports.
  • Greet visitors and determine whether access to Singles Minister. should be granted.
  • Prepare responses to correspondence containing routine inquiries.
  • Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
  • Prepare agendas and make arrangements for committee, board, and other meetings related to Singles Ministry.
  • Make travel arrangements for singles Minister.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Used Microsoft Word and other software tools to create documents and other communications
  • Improved pastoral care through consistent hard work and dedication to The Singles Adult Ministry.
  • Conducted research, gathered information from multiple sources and presented results
02/2005 to 08/2005
Case Manager/Therapist Calcasieu Oaks Hospital City, STATE,
  • Would Counsel clients in individual and group sessions to assist in dealing with substance abuse, mental and physical illness, poverty, unemployment, or physical abuse.
  • Interview clients, review records, and confer with other professionals to evaluate mental or physical condition of client or patient.
  • Collaborate with counselors, physicians, and nurses to plan and coordinate treatment, drawing on social work experience and patient needs.
  • Monitor, evaluate, and record client progress with respect to treatment goals.
  • Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.
  • Would also counsel and aid family members to assist them in understanding, dealing with, and supporting client or patient.
  • Modify treatment plans according to changes in client status.
  • Plan and conduct programs to prevent substance abuse, to combat social problems, or to improve health and counseling services in community.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented all patient interactions and interventions in electronic charting systems
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients
  • Evaluated treatment plans against individual goals and healthcare standards
  • Addressed disruptions in patient care, including delays in discharge, postponed procedures and discharge equipment unavailability
08/2004 to 02/2005
SSI/SSDI Case Manager Volunteers Of America City, STATE,
  • Managed caseload of clientele in Tri-Parish area.
  • Help in application and appeal process for SSI/SSDI of individuals with mental illness.
  • Some extensive travel was required.
  • Provide information and refer individuals to public or private agencies or community services for assistance.
  • Keep records and prepare reports for management concerning visits with clients.
  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements and procedures.
  • Advise clients regarding SSI/SSDI benefits and or services offered.
  • Submit reports and review reports or problems with superior.
  • Would assist individuals with their application for SSI/SSDI.
Expected in 07/2004
Bachelor's Degree BS:
McNeese State University - Lake Charles, LA
Expected in 05/2002
Associates Degree: Assoc
McNeese State University - , LA
Expected in 05/1988
High School Diploma General:
Airline High School - Bossier City, LA

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Resume Overview

School Attended

  • McNeese State University
  • McNeese State University
  • Airline High School

Job Titles Held:

  • Support Coordinator/Support Coordinator Supervisor
  • Ministry Assistant
  • Case Manager/Therapist
  • SSI/SSDI Case Manager


  • Bachelor's Degree BS
  • Associates Degree
  • High School Diploma General

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