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Support Administrator Resume Example

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SUPPORT ADMINISTRATOR
Professional Summary
  • Emphasize preparation for providing direct services to diverse and at-risk, populations, particularly minorities, children, women, elderly, and those in rural areas, to alleviate poverty and oppression to provide social and economic justice for all citizens
  • Use communication skills differentially and effectively with a variety of client populations, colleagues, and communities
  • Identify and assess problems in the relationship between people and social institutions (including service gaps), plan for their resolution, and evaluate their outcomes
  • Communicate successfully with others in a purposeful way, encouraging open and trusting relationships
  • Caring and skilled Professional passionate about positively impacting programs and helping participants by providing expert support. Familiar with Mental Health and Developmental Delays and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
  • Responsible Counselor in Training with proven track record of fostering fun and enthusiasm among students. Closely worked with students in creating group-oriented events and performances. Managed and identified undesired behavior. Encouraged positivity and respect among every team member.
Skills
  • Conferences
  • Crisis intervention
  • Treatment plans
  • Intervention planning
  • Skilled in intake interviewing
  • Mental health support
  • Needs assessment
  • Psychotropic medications knowledge
  • Case management proficiency
  • Culturally sensitive
  • Crisis response
  • Learning disability awareness
  • Care coordination
  • Incident reporting
  • CPR and first aid education
  • Case assessments
Work History
Support Administrator, 05/2018 to Current
Ohioguidestone – Marysville , OH
  • Act as the primary point of coordination for the person-centered planning team.
  • Utilize an assess/plan/review/revise process to help teams plan for each individual assigned.
  • Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual.
  • Complete and/or coordinate thorough assessments to determine the need for services and supports.
  • Revise assessments based on the individuals needs annually.
  • Facilitate the development of a person-centered plan, including the determination and direction of needed supports.
  • Revise plan as needed based on individual or team concerns, progress towards meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan.
Type B -In Home Childcare Provider, 10/2015 to Current
Health Alliance Of Hudson Valley – Mamaroneck , NY
  • Highly skilled in assisting learning through activities such as play, arts and other structured learning.
  • In-depth knowledge of bathing, dressing and feeding infants and children.
  • Able to prepare formulas and change diapers for infants.
  • Demonstrated ability to keep parents up to date regarding child's progress.
  • Well-versed in housekeeping duties and preparing meals for children.
  • Read to children and taught them simple painting, drawing, handicrafts, and songs.
  • Kept records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Communicated with children's parents regarding daily activities, behaviors, and related issues.
Community Mental Health Worker, 01/2016 to 11/2016
Ohio Guidestone – City , STATE
  • Develop and maintain a service relationship with youth and family.
  • Consult with an ODMH Mental Health Assessment, develops a service/treatment plan.
  • Provides Ohio Department of Mental Health Community Psychiatric Supportive Treatment Service (CPST).
  • Provides parents with information on disciplining, behavior management, household management and communication and relationship enhancement when needed; teaches youth social skills.
  • Provides crisis intervention and mediation as necessary.
  • Full-time employees maintain a productivity of 52%.
  • Coordinates, makes referrals, or arranges for appropriate community resources when needed, acts as an advocate if necessary.
  • Teaches family how to utilize the systems.
  • Ensures that children are in the proper educational setting.
  • Maintains ongoing contacts (phone, meetings, conferences) with other professionals involved, including collateral contacts with community resources/services.
Social Worker, 05/2013 to 10/2015
Family Services, Three-Child Abuse Hotline – City , STATE
  • Comprehend and apply laws, regulations, policies, and procedures relative to the provision of social services.
  • Appropriately identify, assess and diagnose clients, and develop appropriate treatment plans utilizing community resources and psychosocial treatment modalities.
  • Interview for the purpose of acquiring diagnostic information and developing treatment plans.
  • Exercise tact, objectivity, sensitivity, strategy, and judgment in dealing with a variety of people in a variety of situations.
  • Establish and maintain effective and coordinated working relationships with individuals, groups, and community agencies.
  • Write clear, concise, and accurate case summaries and reports.
  • Manage a large caseload within deadlines and established agency policies.
  • Communicate effectively orally and in writing.
Education
Master of EducationCleveland State University - City, State
Bachelor of Science: Psychology, Speech Pathology
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

78Average
Resume Strength
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  • Formatting
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  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Cleveland State University

Job Titles Held:

  • Support Administrator
  • Type B -In Home Childcare Provider
  • Community Mental Health Worker
  • Social Worker

Degrees

  • Master of Education
    Bachelor of Science : Psychology, Speech Pathology

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