supplier engagement coordinator resume example with 14+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Adept at maintaining customer satisfaction and collaborating across departments to support sales and service processes. Team- and result-oriented with a superior work ethic and adaptable approach. Specializing in healthcare workforce solutions. Skilled management consultant well-versed in operational standards and practices, with specific focus in the health care industry. Persuasive communicator with exceptional negotiation and relationship-building talents. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills
Routing correspondence
Relationship Building
Healthcare Knowledge
Risk mitigation
Contract Development
Sales Experience
Stakeholder relations
Customer service
Problem resolution
Communication
Good work ethic
Executive presentation development
Account balancing reconciliation
Check processing
Accounting skills
Cash deposit preparation
Excel spreadsheets
PC proficient
Data entry documentation
Recordkeeping and bookkeeping
Inventory systems
Back office operations
QuickBooks expert
Microsoft
Employee training and development
Faxing documents
AR/AP
Accounting support
Staff training and development
Schedule management
Payroll liability and deductions
Credit checks
Invoicing and billing
Appointment scheduling
Organization and efficiency
Strong interpersonal skills
Social media management
Education and Training
Massabesic High SchoolWaterboro, MEExpected in ā āHigh School Diploma: - GPA:
Southern Maine Community CollegeSouth Portland, MEExpected in ā ā:Business Administration And Management - GPA:
Experience
Osi Group - Supplier Engagement Coordinator Fort Atkinson, WI, 09/2021 - Current
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Responded to customer issues to provide immediate resolution and improve retention.
Responded effectively to sensitive inquiries or complaints.
Maintained accurate department and customer records.
Developed long lasting relationships with staffing partners.
Successfully implemented a CRM system within my department.
Played a key role in the success of many client deals by gaining the trust of staffing suppliers.
Successfully completed company goals for my department.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Prepared and prioritized calendars and correspondence.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Directed customer communication to appropriate department personnel.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Drove customer feedback to deliver information to management for corrective action.
Handled incoming calls and directed callers to appropriate department or employee.
Conducted and initialized background checks for potential employees.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Organized and maintained filing and document management systems by coordinating, archiving and purging files.
Coordinated meetings with other department managers and served as main liaison between department heads and executives.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Tracked and submitted employee timesheets to accounting department for payroll processing.
Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
American Rock Bar And Grill - Assistant Restaurant General Manager City, STATE, 03/2006 - 02/2016
Empowered staff members to contribute to continuous improvement, quality and growth of company.
Participated in activities involved with organizational transformation and implementation and successfully monitor.
Delivered and implemented staff engagement, gender diversity and cultural programs alongside robust reporting tool, improving operational quality.
Handled and prepared all payroll and tax documents and duties.
Executed business strategies to boost revenue and penetrate new markets.
Conducted staff evaluations and determined staff promotions, realignments and reductions in force as necessary.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Evaluated financial statements and reports to monitor performance to devise solutions for improvement and cost reduction.
Checked supply against demand by overseeing all merchandising decisions, replenishment and inventory management.
Directed business owners in creating dynamic displays of new merchandise to catch attention of store customers.
Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
Supervised and led department managers while overseeing performance and productivity of employees.
Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
Built and maintained loyal, long-term customer relationships through effective account management.
Promoted professional skill development in employees through effective training, management and motivation.
Club Staffing - Contracting and Travel Coordinator City, STATE, 09/2011 - 02/2014
Created travel itineraries and made adjustments to meet client specifications.
Researched hotels and airfare options to best meet client needs and expectations.
Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
Continuously strengthened relationships with international partners.
Developed an email marketing campaign for each client that was serviced on a weekly basis to help promote difficult target regions.
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