Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Enhanced student capabilities and self-esteem with hands-on and personalized tutoring in language and literature. Boosted understanding of concepts and techniques for enhanced learning in students of all skill levels. Positive and upbeat communicator with good planning abilities. Detail-oriented and resourceful to help students with unique problems. Kind mentor cognizant of social pressures and disadvantages impacting learning.

  • Group and individual instruction
  • Grammar and spelling instruction
  • Professional writing
  • Editing and Proofing
  • Attention to detail
  • Creative problem solving
  • Verbal and written communication
  • Customer service
  • Conflict resolution
  • Sales
  • Scheduling
  • Troubleshooting
  • Microsoft Office products, Google Office Products, Prezi, document accessibility
Work History
09/2017 to 05/2019 Supplemental Instruction Leader and Peer Tutor University Of West Georgia | City, STATE,
  • Taught and assisted students during supplemental lessonsin such areas as English and German, creating tailored lesson plans and study guides on subject matter.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Redirect questions to ensure student effort in learning and instructing.
  • Facilitate cooperation between other students and between myself and a group, including encouragement of teamwork.
  • Ability to communicate one idea in several different ways to ensure understanding of content by student.
  • Demonstrated strong knowledge of school policies and program requirements.
  • Trained in web accessibility.
  • Administrative tasks such as proofing and editing, room scheduling, making copies, filing, contacting via email and phone, coordinating schedules and dates with guests.
06/2018 to Current Lead Cashier and Stylist American Eagle Outfitters | City, STATE,
  • Deliver personal, one-on-one styling and accommodations to both individuals and groups for any occasion, event, or person they shop for.
  • Creative troubleshooting and adaptation based on customer's preferences and resources available in fast-paced, flexible retail environment.
  • Trained on register, Apple electronics operations, and relevant applications to deliver a positive customer experience and achieve time-conscious sales goals.
  • Trained on the American Eagle in-store order process- pulling an item, picking it in BOSS operations system, then packing it for delivery.
  • Orient and train new-hires with all relevant equipment and operations they will encounter in ways such as role-playing scenarios and demonstrating register functions.
  • Drive brand loyalty through extensive knowledge of membership program.
  • Remain up-to-date on seasonal sales, promotions, and offers as well as the dates they are available or discontinued.
  • Perform routine store updates and re-merchandising (monthly floor-sets) to present and market new seasonal products effectively.
  • Perform store refresh/remodel when relevant.
  • Understand and perform stockroom duties such as efficient handling of merchandise, replenishment, and prepare new merchandise for sale.
  • Maintain organization, neatness, and cleanliness of store.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
09/2016 to 12/2017 Sales Associate, Registry Assistant Babies 'R' Us | City, STATE,
  • Work with parents-to-be to create their ideal gift registry, provide suggestions and reviews about products, thoroughly explain all benefits associated with the registry, tailor each registry and set-up experience to the individual(s).
  • Oriented with products available, when new items will become available or discontinued, able to explain similarities and differences to best accommodate customers' specific needs.
  • Conduct business and troubleshoot with tact, empathy, and compassion, especially under sensitive circumstances (such as cancelling a registry in the case of miscarriage).
  • Trained on cash register.
  • Remain up-to-date on seasonal sales, promotions, and offers as well as the dates they are available or discontinued.
  • Operate store equipment for proper product labeling, tagging, markdowns, and other displays.
  • Maintain organization, neatness, and cleanliness of store.
Expected in 05/2021 Bachelor of Arts | English University of West Georgia, Carrollton, GA GPA:
  • Double-majored in English and German
  • Member of the University's Dean's List in the following semesters: Fall 2017, Spring 2018, Fall 2018, Spring 2019, Fall 2019, Spring 2020
  • University of West Georgia Ingram Scholar, which recognizes students in the top 2% of enrolled undergraduates, in the following semesters: Fall 2017, Spring 2018, Fall 2018, Spring 2019, Fall 2019
  • Awarded College of Arts and Humanities Gordon Watson Award in English for the 2019-2020 academic year
  • Awarded College of Arts and Humanities Sally Pafford Scholarship for the 2018-2019 academic year
  • Awarded the University of West Georgia Jane B. Hill Award for First Year Writing for the 2016-2017 academic year, Founder and president of on-campus organization Writer's Workshop
  • Managing Editor of the Eclectic, West Georgia's literary magazine from
  • Founder of University Organization Writer's Workshop
  • Study Abroad experience in Italy and Germany
Expected in 05/2016 High School Diploma | Northgate High School, Newnan, GA GPA:
  • Graduated with 3.77 GPA
  • Graduated with high honors in the top 10% of class
  • Honors choir from 2014-2015
  • Performance recognition in competitive swimming from 2012-2016
  • Member of Beta Club from 2013-2016
  • Editor-in-Chief of Valhalla, Northgate high school's literary magazine from 2014-2016
  • Editor-in-Chief of the Crimson Times, Northgate high school's newspaper from 2014-2016
  • President of Northgate high school's Writer's Club from

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School Attended

  • University of West Georgia
  • Northgate High School

Job Titles Held:

  • Supplemental Instruction Leader and Peer Tutor
  • Lead Cashier and Stylist
  • Sales Associate, Registry Assistant


  • Bachelor of Arts
  • High School Diploma

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