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SUPERVISOR TRAINEE Resume Example

Resume Score: 80%

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SUPERVISOR TRAINEE
Professional Summary

Innovative and goal-oriented Management professional committed to marketing and logistics management Dedicated team player skilled at mediation and conflict resolution. Drives company growth through marketing, customer service products and services, sales.

Skills
  • Business planning
  • Sales and marketing
  • Strategic Planning
  • Negotiation
  • Financial Management
  • Business Development
  • Business administration
  • Staff Management
  • Creative merchandising
  • Organization and Time management
  • Analytical skills
  • Customer service
  • Good listening skills
  • Supervision
  • Computer skills
  • Microsoft Office
  • Project Management
Work History
07/2020 to CurrentSUPERVISOR TRAINEECOMMAND SECURITY CORP. | Manassas, VA
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Recruited and developed 5 employees for site department.
  • Evaluated existing operations and current market trends to identify necessary improvements and capitalize on changes.
  • Reviewed established policies and procedures to take on temporary leadership positions, motivate employees and facilitate smooth performance operations.
  • Communicated best practices among on-site and external personnel to align efforts and goals.
  • Supervised site investigations, reported issues and escalated those that required further assistance.
  • Directed training and retraining of employees to boost performance and enhance business results.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.
02/2020 to CurrentFinancial ExecutiveICOONS PHONES LTD | Atlanta, GA
  • Strategized long-term business needs, utilizing customer feedback for process improvements.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
  • Facilitated investment and business decision-making by executing feasibility analysis.
  • Partnered with IT, business development and operations leadership to develop robust financial business plan with detailed benchmarks and action plans.
  • Evaluated potential revenues and products from new stocks and investments.
  • Devised targeted solutions for customers based on specific needs and market trends.
01/2012 to 12/2020SALES MANAGER LONDON WARDROBE COLLECTION | KUMASI , ASHANTI REGION
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Reduced expenses by effectively negotiating contractor prices, terms and service agreements.
  • Supervised sales team of 7 people, stepping in to support employees and deliver smooth sales processes for clients.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Organized promotional events and interacted with community to increase sales volume.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Initiated new sales and marketing plans for product roll-outs, including developing sales, distribution and media strategy.
08/2009 to 09/2011BUSINESS DEVELOPMENT EXECUTIVE BOSS FM | KUMASI , ASHANTI REGION
  • Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
  • Developed short-term and long-term sales objectives and strategic plans to meet market needs.
  • Identified investment opportunities, threats and challenges to accurately forecast company budget.
  • Conducted cold- calls to prospect external lead sources and advance sales process.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Fostered and facilitated relationships with product distribution channels to increase product sales.
  • Participated in industry organization and trade shows to gather competitive and industry intelligence.
  • Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
  • Developed comparison tables of products and services by researching product pricing, ratings and performance.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Education
01/2005HND | PURCHASEING SUPPLY AND LOGISTICS KUMASI POLYTECHNIC UNIVERSITY , GHANA
  • Graduated with 4.3 GPA
  • Majored in marketing and logistics management
09/2005DIPLOMA | BUSINESS ADMINISTRATION BERNARD COLLEGE , GHANA
  • Coursework in finance, marketing and logistics management
  • Majored in marketing
07/2007DIPLOMA | JOURNALISM OTEC MEDIA INSTITUTE , GHANA
  • Graduated with 4.5 GPA
  • Majored in radio ; marketing, advertising & public relations
08/2003CERTIFICATION | GENERAL EDUCATION OSEI TUTU SR.HIGH SCH, GHANA
  • Coursework in general agriculture, horticulture, animal husbandry and crop science
  • Majored in general agriculture
  • Graduated with 4.6 GPA
07/2020CERTIFICATION | UNARMED SECURITY ELITE INVESTIGATIONS & PROTECTION AGENCY INC. , SPRINGFIELD, VA-USA
  • Awarded DCJS LICENCES
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • COMMAND SECURITY CORP.
  • ICOONS PHONES LTD
  • LONDON WARDROBE COLLECTION
  • BOSS FM

School Attended

  • KUMASI POLYTECHNIC UNIVERSITY
  • BERNARD COLLEGE
  • OTEC MEDIA INSTITUTE
  • OSEI TUTU SR.HIGH SCH
  • ELITE INVESTIGATIONS & PROTECTION AGENCY INC.

Job Titles Held:

  • SUPERVISOR TRAINEE
  • Financial Executive
  • SALES MANAGER
  • BUSINESS DEVELOPMENT EXECUTIVE

Degrees

  • 01/2005 HND | PURCHASEING SUPPLY AND LOGISTICS
    09/2005 DIPLOMA | BUSINESS ADMINISTRATION
    07/2007 DIPLOMA | JOURNALISM
    08/2003 CERTIFICATION | GENERAL EDUCATION
    07/2020 CERTIFICATION | UNARMED SECURITY

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