Results-focused management professional offering 32 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details. Determined to cut costs without impacting the quality of products and services. Reliable team player committed to building high-performing teams. Management professional versed in all aspects of operations management, from scheduling to production. Possesses exceptional communication, organizational and presentation capabilities. Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency. Motivated and dependable Supervisor dedicated to bringing organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue. Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results.
Cost reduction strategies
Quality assurance and control
Unsurpassed work ethic
Superb time management skills
Work flow planning
SUPERVISOR DISTRIBUTION OPERATIONS, 11/1983 to 01/2016 Company Name – City
Established operational objectives and work plans and delegated assignments to employees to maintain Postal Service production and delivery deadlines.
Completed performance reviews each quarter, offering praise and recommendations for improvement to employee under my supervision.
Conducted sick leave analysis and incorporated findings by reducing sick leave for my employees through communication, setting targets and correcting unsatisfactory attendance performances.
Managed over thirty workers in two or more work areas within the Distribution center assigned.
As Rehabilitation Program Coordinator earn the company top District rating for the Southern Area in the implementation of new Limited Duty Rehabilitation Process.
Led corporate initiatives such meeting all targets in distribution, productivity and operational performance.
Reduced employee overtime usage by 75% through setting performance targets, reviews of performance, training and accountability.
Supervised and train a team of associate supervisors through company Associate Supervisor Program for future placement in the company.
Directed and managed the work of promoted supervisors as acting Manager of Distribution.
Established operational objectives and work plans and delegated assignments as Acting Manager to subordinate supervisors.
Compiled and drafted performance targets, sick leave reports, clearance time reports each quarter.
Aviation Fuels Petty Officer Second Class, 12/1976 to 07/1982 Company Name – City
Perform quality control procedures such as testing of fuel for aircraft.
Directed the work of a team of sailors responsible for the fueling of aircraft.
Compiled and drafted Quality control fuel reports on aircraft each day for Captain of assigned vessel.
Top performer consistently on maintaining assigned fuel stations by passing all inspections
Train all new sailors on the fueling of high performance jet aircraft aboard air craft carrier assigned
High School Diploma: 1976 David W. Carter High - City
Promoted to Supervisor Distribution Operations after 2 years with the company.
Reduced sick leave usage by 60% through communication, improving employee morale and taking corrective action for poor attendance performance.
Earned Special Achievement Awards in 2005,2006,2007,2008,2009,2010,2011,2012,2013 for Sick Leave Usage
Earned the “Special Achievement” Awards in 2007,2008,2009 for Outstanding performance as Supervisor Distribution Operations
Earned the “Sailor of the Month” Award in 1978 for maintaining the cleanest fueling stations on aircraft carrier assigned
Promoted to Crew Leader after six months aboard aircraft carrier with the US Navy.
Promoted to Petty Officer 3rd Class after one and half years with US Navy.
Earned the “Navy Expeditionary Medal” Award in 1978 for Iran Hostage Scandal.
Earned the “25 and 30 years of Government Service special recognition” Award in 2004 and 2014
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David W. Carter High
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SUPERVISOR DISTRIBUTION OPERATIONS
Aviation Fuels Petty Officer Second Class
High School Diploma : 1976
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