LiveCareer-Resume

Sunday School Teacher resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Furthermore, I am a dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. Returns processing, Aisle cleaning, Product restocking, Loyalty program promotion, Food distribution Hospitality and accommodation, Drawer balancing, Customer satisfaction, Eligibility determination, Microsoft Word, Social skill development, Infant care, Behavior modeling, Patient awareness and Homework support.

Skills
  • Customer Account Management
  • Customer Data Confidentiality
  • Issue and Complaint Resolution
  • Efficient and Detail-Oriented
  • Call Documentation
  • Responding to Difficult Customers
  • Upselling Products and Services
  • Understanding Customer Needs
  • Courteous with Strong Service Mindset
  • Building Customer Trust and Loyalty
  • Upbeat and Positive Personality
  • Calm and Professional Under Pressure
  • Data Entry and Maintenance
  • Telephone Management
  • Cash Register Operations
  • Microsoft Windows
  • Call Transfers
  • Inbound and Outbound Calling
  • Credit Card Payment Processing
  • Medical Terminology
Work History
Sunday School Teacher, 06/2016 to 08/2017
Fedex Cross BorderMonroe, LA,
  • Instilled biblical concepts by creating lesson plans to support church-approved curriculum
  • Implemented creative learning resources, educational plays and skits
  • Prepared and delivered weekly Bible lessons to small groups
  • Cleaned, organized, and sanitized classroom areas and frequently-used items to prohibit germ spread
  • Attended weekly meetings with teachers and management staff to address issues.
Fast Food Cashier, 04/2017 to 09/2017
Traditions SpiritsSulphur, OK,
  • Cooking Google Drive Multitasking
  • Critical thinking, Prepared or cooked daily food items using safe food handling practices
  • Operated POS system to enter orders, complete sales transactions, and calculate correct change
  • Maintained cleanliness and presentation of storefront, cleared clutter, and restocked utensils.
Birthday Party Host, 03/2018 to 09/2018
Blackberry FarmLouisville, TN,
  • Met unique party needs with creativity and dedication to customer satisfaction
  • Maintained clean, safe, and presentable party rooms with diligent attention to spills, trash, and used dishes
  • Anticipated needs of attendees, minimizing wait times and smoothly handling conflicts
  • Oversaw 25 parties per day on average with as many as 12 guests
  • Followed strict security protocols for minor children to avoid accidents, falls, and injuries
  • Kept customers happy, seating each quickly and always resolving complaints to complete satisfaction
  • Kept to tight schedules by managing room preparation and break down for each party.
  • Decorated and set tables in accordance with party themes and age groups.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Personal Nanny, 02/2019 to 02/2020
DanaherSanta Clara, CA,
  • Assisted with household work related to children's care, including cleaning, cooking, and laundry
  • Promoted physical, emotional, social, and intellectual development of children with well-balanced and properly implemented schedules
  • Maintained safety at home, in public, and when transporting children between locations
  • Supported children through challenging emotional and social situations with caring words and knowledgeable advice
  • Kept children's areas neat, tidy, and free of hazards or unauthorized items
  • Met individual needs of children under care with customized and personalized attention and structure
  • Improved behavior with modeling and positive reinforcement techniques
  • Promoted sense of responsibility with volunteerism and chores
  • Maintained full schedule of extra-curricular activities and entertainment to give each child well-rounded schedules
  • Removed hazards and developed appropriate boundaries and rules to create safe environment for children
  • Helped children develop positive social abilities and life-long learning skills.
  • Taught children everyday skills and language.
  • Played games, worked on puzzles and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Retail Associate, 02/2020 to 08/2020
The Paradies ShopsHouston, TX,
  • Delivered consistent retail support to store guests to encourage repeat business
  • Promoted specific items through special displays and personalized interactions with customers
  • Processed high volume of checkouts as successful front-end cashier
  • Prevented store losses by monitoring guests and changing rooms
  • Maintained fresh and appealing displays by keeping cases and shelves clean, well stocked, and free of out-of-date products
  • Maintained customer satisfaction, quickly resolving issues and offering expert assistance
  • Recommended merchandise to suit customer budget and preferences.
Collections Specialist, 12/2020 to 04/2021
DanaherEl Dorado Hills, CA,
  • Resolved client billing problems by collecting direct payments and setting up payment plans
  • Rescued accounts receivable delinquency with good customer relations skills and expert knowledge of available payment options
  • Made long-lasting impact on issues impacting recurrent account delinquency by giving management regular feedback on front-line collections trends
  • Determined correct time to release accounts by reviewing daily credit holds
  • Prevented balances from exceeding limits with knowledgeable recommendations on needed increases to customers' limits.
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Handled 100+ outbound and inbound calls daily with goal of collecting owed debt.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Used scripted conversation prompts to convey current account information and obtain payments.
Cashier, 04/2021 to 11/2021
DanaherFargo, ND,
  • Boosted revenue with skilled promotion of food and beverage refreshments
  • Sold and served refreshments to customers
  • Processed payments and maintained detailed attendance and sales records
  • Controlled disruptions from unruly patrons, collaborating with security to coordinate removals
  • Worked effectively with diverse team to accomplish daily objectives and meet long-term goals
  • Fixed problems with equipment using troubleshooting and repair abilities
  • Boosted efficiency by keeping work areas clean, tidy, and free of debris.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Customer Service Representative, 11/2021 to 03/2022
MaximusCity, STATE,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Calculated premiums and established payment methods for sales.
  • Conducted annual reviews of existing policies to update information.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
Customer Service Representative, 03/2022 to 06/2022
Pet Smart Corporate OfficeCity, STATE,
  • Provided detailed information about available services and requirements.
  • Established rapport with callers to build loyalty and support retention goals.
  • Set up and updated pet parents accounts with latest information.
  • Acted as first point of contact and set appointments for prospective clients.
  • Answered phone calls and answered questions from potential customers.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Recommended products to customers, thoroughly explaining details.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Provided information regarding charge accounts and loyalty programs.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Resolved scheduling issues over phone with multiple customers daily.
Education
High school Diploma: , Expected in 04/2019
Glendale online Academy - Glendale, AZ,
GPA:

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Resume Overview

School Attended

  • Glendale online Academy

Job Titles Held:

  • Sunday School Teacher
  • Fast Food Cashier
  • Birthday Party Host
  • Personal Nanny
  • Retail Associate
  • Collections Specialist
  • Cashier
  • Customer Service Representative
  • Customer Service Representative

Degrees

  • High school Diploma

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