LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking, trustworthy, and reliable Camp Director with strong organizational ability in the effective running of a residential children's summer camp offering solid leadership skills and effective management experience for growth of camper enrollment and supervision of staff. Highly organized, proactive, with a passion for the camping industry with team-oriented mentality.

Skills
  • Friendly, Positive Attitude
  • Problem Resolution
  • Team Building
  • Microsoft Office
  • Good Work Ethic
  • Team Management
  • Planning & Organizing
  • Supervision & Leadership
  • Flexible Schedule
  • Conflict Resolution
  • Relationship Building
  • Organizational Skills
  • Reliable & Trustworthy
  • People Skills
Experience
06/1999 to Current Summer Camp Assistant Director The Morning Consult, Llc | City, STATE,
  • Oversaw all areas of camp operations in the Director's absence including day-to-day operations, camper enrollment processing, NYSDOH Safety Plan monitoring and implementation, food service employees food ordering and risk management on a year-round basis.
  • Cultivate, train, and maintain relationships with full-time and returning seasonal and new staff to promote positive work culture.
  • Assisted in establishing budget with camp owner and tracked expenses to drive operational efficiency for food services operations.
  • Developed department performance goals and methods for achieving milestones for food service operations.
  • Supported work-life balance to improve seasonal staff morale.
  • Researched and negotiated pricing to reduce cost of equipment and supplies for food service operations.
  • Generated reports to review data and issue corrective actions for improvements.
  • Oversaw recordkeeping and reporting efforts to satisfy all document and report processing guidelines for all areas of camper enrollment for seasonal use of staff and administration
  • Created and enforced system processes to boost company productivity for efficiency of camper enrollment and day-today operations during season.
  • Mentored new employees on camp practices and camp operations.
  • Monitored staff compliance with safety and health guidelines.
  • Coached and guided direct reports on day-to-day operations and camp policies and procedures.
  • Handled incoming and outgoing calls and daily emails.
12/2017 to 12/2020 Senior Account Executive Assured Partners Of New Jersey | City, STATE,
  • Mid-sized commercial insurance book of business
  • Serviced existing insurance clients by soliciting additional policy renewals.
  • Collaborated with renewal and servicing teams to deliver consistent, personalized sales and customer service to clients.
  • Presented insurance products to clients to meet needs and discuss financial investment and return on investment.
  • Coordinated complex decision-making, overcoming objections to close new business.
  • Presented and clearly explained insurance policy options based on clients' needs and goals.
  • Verified details with policyholders and requested additional information.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Monitored clients' insurance coverages to ensure changing needs were met.
  • Reviewed insurance inquiries, working effectively to accommodate various requests to build agency's reputation as service provider.
  • Achieved repeat business and referrals through personalized services.
  • Cultivated professional relations to establish long-term profitable partnerships.
  • Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
12/1992 to 12/2016 Independent Insurance Agent B. B. Miller & Co | City, State,
  • Agency Owner representing many local and national carriers.
  • Producer and Account Manager of self-created book of commercial insurance book of business.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Pursued new clients through various marketing strategies to grow existing portfolio of policyholders.
  • Sold vital insurance policies with time-tested customer engagement techniques.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Improved office operations, maintaining records, tracking data and promoting clear internal communications.
  • Cultivated lasting professional relationships and grew client referrals to promote agency success.
  • Maintained pleasant and cordial attitude, remaining calm when issues arose.
  • Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget.
  • Explained features, advantages and disadvantages of various policies to promote sale of insurance plans.
  • Communicated with clients by phone and email to answer questions and offer services.
  • Upsold products to policyholders and potential new clients.
  • Increased revenue by applying in-depth policy knowledge and persuasive communication skills to complete sales.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Attended continuing education courses to maintain insurance license.
  • Closed sales on new policies by presenting insurance options to customers accurately and efficiently.
  • Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
  • Licensed independent insurance agent licensed in multiple states
Education and Training
Expected in 01/2019 Masters | English Comparative Literature, Gender Studies Rutgers University, Newark, NJ GPA:
Expected in 01/2008 MAT Masters | Secondary Education: English Fairleigh Dickinson University, Madison, NJ GPA:
Expected in 01/1988 Bachelor of Arts Degree | Fine Art Cedar Crest College, Allentown, PA GPA:
Senior Art Show participant & Field Hockey team
Additional Information
  • Active NJ Non-Resident Insurance Producer’s License 1997 Present Certified Insurance Counselor (CIC) 1997 Present Certified Professional Insurance Woman (CPIW)

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Resume Overview

School Attended

  • Rutgers University
  • Fairleigh Dickinson University
  • Cedar Crest College

Job Titles Held:

  • Summer Camp Assistant Director
  • Senior Account Executive
  • Independent Insurance Agent

Degrees

  • Masters
  • MAT Masters
  • Bachelor of Arts Degree

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