LiveCareer-Resume

Substitute Teacher Assistant resume example with 6+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Elementary education
  • Experience with special-needs students
  • Student motivation
  • Classroom discipline
  • Interpersonal skills
  • Customer/Client relations
  • Effective time management
  • Identifying problems
  • Creative questioning
  • Teaching/tutoring
  • Positive learning environment
  • Student-centered learning
Work History
11/2019 to Current Substitute Teacher Assistant Calvary Christian Academy | Hollywood, FL,
  • Handed out classroom materials, like pencils, [Type] and [Type].
  • Assessed student assignments to check quality and completeness and assign grades.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Organized and guided activities for students, including [Type], [Type] and [Type].
  • Performed special tasks such as [Task] and [Task] to help students with special needs learn and grow.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Supported student learning objectives through personalized and small group assistance.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
10/2015 to Current Beauty Sales Consultant Cvs Health | Kentwood, MI,
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers by answering questions and fulfilling requests.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Educated customers on promotions to enhance sales.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Employed variety of cosmetics to produce fresh looks, enhance facial features and manage skin tone.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Upsold additional products and services to increase sales numbers.
  • Identified client needs and recommended products based on preferences and requirements.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Maintained counter and display areas in clean and neat fashion.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Sanitized and organized station and tools by [Action] and [Action].
  • Provided [Product or Service] by [Action] for gorgeous results.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Processed payments by entering sales in register.
  • Arranged merchandise to present visually appealing displays that drive sales.
  • Recommended appropriate products to meet customers' individual needs.
  • Completed purchases and processed payments.
  • Met or exceeded sales goals on regular basis.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Helped customers feel relaxed and comfortable with process.
04/2014 to 06/2015 Floral Clerk Basha's | Gold Canyon, AZ,
  • Set up and broke down holiday and seasonal displays.
  • Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
  • Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
  • Researched latest design trends, colors and vendor products for use in new pieces.
  • Maintained thorough knowledge of needs, characteristics and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths and gifts.
  • Imparted knowledge on plants and flowers to customers, including how to properly care for purchases.
  • Properly packed up flowers and plants to ensure damage-free delivery.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Quoted, generated and processed customer orders to meet specifications and various occasions.
  • Prepared various floral arrangements, including potted plants and bouquets based on customer requirements.
  • Kept [Type] and [Type] areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
  • Welcomed customers into store and helped locate items.
  • Answered customer questions regarding merchandise and pricing.
  • Determined customer needs by asking relevant questions and listening actively to responses.
  • Followed merchandising guidelines to present visually appealing displays.
  • Responded to all customer inquiries thoroughly and professionally.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
  • Developed individualized arrangement recommendations based on customers' budget, occasion and preferences.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Identified potential shoplifters and alerted management.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Education
Expected in 04/2001 Bachelor of Science | Elementary Education Western Philippines University, Philippines, GPA:
Accomplishments

Dillard's 2016 Pacesetter for Outstanding Sales and Customer Service

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Resume Overview

School Attended

  • Western Philippines University

Job Titles Held:

  • Substitute Teacher Assistant
  • Beauty Sales Consultant
  • Floral Clerk

Degrees

  • Bachelor of Science

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