Analytical Substance Abuse Counselor offers 2 years working with individuals struggling with addiction. Passionate about continuing education through seminars, training programs, and research. Outstanding verbal and written skills, personable, and friendly Experience in maintaining high Ethical and Confidentiality Standards Broad computer training, including knowledge of Microsoft Office and the ability to type 60 plus words a minute.
Suicide risk assessments
Group behavior and dynamics
Outreach programming specialist
MS Office Suite expert
Substance Abuse Counselor05/2015 to CurrentMountain Health SolutionsNorth Wilkesboro, NC
Assessed and wrote treatment plans and weekly progress notes for each client assigned to caseload.
Cultivated positive relationships with other mental health professionals, programs and associations.
Built positive rapport with law enforcement officers, court officials and community service agencies.
Referred clients to other mental health resources in the community for further services.
Career Connections Intern02/2014 to 12/2014Goodwill Career Connections
Coached participants with job search, interview skills, resume creation and applications.
Assisted with client orientation, registration process and program workshops.
Working knowledge of Project Re-Entry and how it benefits the community.
Analyzed the customer's financial situation and offered the best payment solution.
Ensured adherence to the Fair Debt Collections Practices Act.
Placed collection calls on assigned accounts in their work queue, predictive dialer, and inbound calls.
Community Involvement01/2006 to 01/2010
Volunteer, United Hospice of Wilkes 2014 Provide assistance with personal care as well as engage with patient's activities.
Flooring Sales Floor SpecialistLowe's Home Improvement
Worked directly with members of management, other associates within the department and also with our Central Production Office in ensuring a seamless experience for the customer.
Played a critical role in building brand awareness and customer loyalty while increasing sales and customer value by providing outstanding sales and services.
Prepared and delivered customer's quotes, identified new solutions, provided technical and sales assistance to customers.
Education and Training
Bachelors in Science Degree: Human Service and Criminal Justice2014Gardner-Webb UniversitySprings, NCHuman Service and Criminal Justice